Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Bali hotel reviews
  4. Kuta hotel reviews
  5. Reviews of PassGo Digital Airport Hotel Bali

Reviews of PassGo Digital Airport Hotel Bali

Ngurah Rai International Area Arrival Airport 2nd Floor Kuta, Badung, Bali, Tuban, 80362 Kuta, Indonesia

#21 of 193 hotels in Kuta

Guests' Choice

Review Score

Based on 1039 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.7

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 4, 2025

    10
    Very friendly and helpful receptionists and clean toilets and bathrooms which made my stay very con
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise other people where making when opening and closing their pods

    Friendly receptionist and clean bathrooms

    Stayed in April 2025

  • Reviewed: March 28, 2025

    8.0
    Relaxing nap before flight to Sorong
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good for this type of facility.

    Very convenient

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to navigate, perfect rest for a transit, towel and toothbrush included

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Geat short stay, easy access, nice staff and clean.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Your website did not say that I had to enter Bali and pay entry fee. A transit hotel is usually inside the airport and technically you are not entering the country unless you leave the building. Advance notice would have been nice. So, I had to purchase an entry visa to stay the night in transit.

    Did not have breakfast. The location is good.

    Stayed in February 2025

  • Reviewed: March 20, 2025

    10
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been good if I was told how to get of the capsule 😁

    Very clean comfortable and quiet. Managed to have a few hours sleep before a flight.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was perfect.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Convinient.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you are sound sensitive, bring ear plugs because there will be some commotion (opening and closing of doors) through out the night as it is a 24/7 hostel.

    Convinient when you are traveling with heavy luggage and you arrive at night.

    Stayed in February 2025

  • Reviewed: March 13, 2025

    10
    Perfect one night stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was comfortable. Everything was clean. Free towles, water and toothbrush.

    Stayed in February 2025

  • Reviewed: March 12, 2025

    9.0
    Stay was fine
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    I emailed them regarding a query but didn't get an answer.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Great location and value with hot showers.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Super good location at airport by arrivals and departures. Near restaurants and cafes and souvenirs shops. Hot showers! Quiet plus nice work lounge with cold AC and tons of power outlets. I’ve stayed here three times now as many arrivals and departures are middle of the night. Has lower rate just to use showers. Has lockers too big enough for carryon suitcases.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Very nice and convenient.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Very nice and convenient.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no type c input in capsule sockets

    reception helpful and friendly clean and comfortable

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    None I’m very happy

    How convenient for solo travel who only need to transit for more than 5 hours without needing to leave the airport

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Convient & clean
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air freshener being pumped through the ventilation ducts made me feel a bit ill and there’s obviously no windows for fresh air. Minimal sound proofing so you can hear other guests/ staff talking and even the airport announcements but still slept well.

    Super convenient, can be in bed within 15m of landing. Clean, easy, lockers for bags.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Comfy & immediate relax after a long flight.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable, clean, easy to find, after long, economy flight this was a great choice to get to a bed the soonest. Pleasant staff.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Great location, comfortable with super secure facilities
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Somewhat awkward steps up to the top bunks, and if you are claustrophobic you will hate this, but I personally thought it was really cool and slept great.

    Really cool pods, good shared facilities, and the lockers for your stuff felt very secure. Plus you don’t even need to leave the airport which felt really safe and easy as a solo traveller landing at 23:30.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    10
    Fantastic convenience inside airport
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Predictably, walls in a capsule hotel are thin. Some guests do not respect other guests when they talk on cell phones inside the capsules. Staff can really help solve this problem by specifically mentioning to all guests upon check in that no one should be talking inside the sleeping area; there’s a front lobby for that.

    Location is fantastic inside airport on upper level. Rooms are typical capsule hotel rooms. WiFi works, showers are clean with hot water, staff competently secured baggage in storage as necessary.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    8.0
    Easy and convenient
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only have a blanket on the bed and there’s aircon blowing cold in your pod even with the vents shut it was very cold

    Super super convenient it’s in the airport I landed at midnight so went straight to sleep checked out and went onwards to my hotel in Uluwatu the next morning. Beds were comfortable enough when your sleep deprived and showers were warm.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    It is a pod hotel, so these are sleeping pods, not rooms. Confortable and roomy though

    Very convenient since it is right in the airport's international terminal, a comfortable pod with all you need, good showers with soap and privacy. Also provided a free toothbrush!

    Stayed in February 2025

  • Reviewed: February 27, 2025

    10
    Super experience in a very confortable high tech capsule
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hair dryer and too cold

    Clean confortable and very convenient

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Conveniently located within the airport, second level with flexible stay rates from a couple of hours to overnight or more Shared shower and toilet facilities available

    Stayed in January 2025

  • Reviewed: February 24, 2025

    8.0
    Practical, clean and comfy
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved my stay here! Was so nice to arrive lte at night and be able to stay right in the airport. The capsule was cozy and comfy and I felt safe.

    Stayed in January 2025

  • Reviewed: February 22, 2025

    8.0
    Very Convenient
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well, your stay here is dependent on how well you sleep and on how considerate other guests are. If they are noisy when they arrive or leave, too bad.

    Very convenient if you have a flight. Near Burger King on the first floor, above Starbucks. Just one floor up to Departures. Good showers. There is plenty of room around the lockers to sort your bags out.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    Perfect for when you need a quick rest
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very helpful and friendly. 10/10 service. Pod, showers and bathroom area is clean. Free lockers for your bags. My travel partner used the pod for only a couple of hours until the flight, this was no problem at all. Staff let me use the lobby while I waited for my travel partner, even though I didn't book a room for myself, which was very accommodating and kind of them.

    Stayed in February 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!