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  5. Reviews of Hotel Paviljoen

Reviews of Hotel Paviljoen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Genteng Besar 94-98, Genteng, 60275 Surabaya, Indonesia

#54 of 160 hotels in Surabaya

Guests' Choice

Review Score

Based on 38 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    8.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 28, 2024

    8.0
    right beside most historical street. busy with young locals
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was very basic but thats more comparing it to higher expectations.

    old school hospitality. historic building. they left a cute breakfast at my window.

    Stayed in July 2024

  • Reviewed: June 25, 2024

    9.0
    Fantastic location, comfortable and clean.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is not a western style hotel, it is Indonesian, but clean and very welcoming.

    The feel of the place is amazing, old style colonial Dutch in an absolutely fantastic location. The accommodation is basic but very clean and comfortable. Great staff and close to lots of good food options and cool coffee shops.

    Stayed in June 2024

  • Reviewed: January 8, 2024

    7.0
    Good size rooms, location. Can be noisy
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise. Mosques start very early. Street food market out front would be quiet except for one stall who plays a music jingle really loud for hours on end but usually finishes about 1030pm. Wifi cuts in and out but i was upstairs at the back, might be better closer

    Nice big room. Location near busy night street and big malls. All windows have fly screens.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I’ve stayed here before, but this time could only get a fan room. This room was very hot, extremely noisy after 5 AM, and the bed was a narrow cot.

    Very atmospheric colonial hotel, I like it.

    Stayed in December 2023

  • Reviewed: October 5, 2023

    8.0
    Homy and Good Location with decent price
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Homy and clean acommodation with old style decoration. With decent price you get breakfast too :) Location is near Tunjungan with many food resto and gift shop 👍

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    Great value in a great location
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A top sheet would be very welcome

    Only spent one night but it was great! Great value, great location, pleasant staff, large clean room with AC. We didn’t have an issue with mosquitoes like others. The beds were comfy. The breakfast was fine :)

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Its location

    Stayed in August 2023

  • Reviewed: July 19, 2023

    8.0
    Good short stay
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only problem is there are a lot of of mosquitoes in my room.

    The staff is friendly and helpful. Location is convinent.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom could be cleaned better. It was a bit of noise at night but still OK.

    The hotel is in a good location. Many shops and restaurants around.The room itself was clean, but the bathroom could be cleaned better. The breakfast is simple, but ok (coffee as an option would be nice :)

    Stayed in June 2023

  • Reviewed: June 22, 2023

    8.0
    Good Vibes
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud maintenance in front if our room in the morning

    Good vibes, good location, friendly staffs

    Stayed in June 2023

  • Reviewed: May 16, 2023

    7.0
    Good
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast just ok (bread and boiled egg)Long drive from bus stations

    Good location in centre 1/2hr walk to train Owners can book car (but not ojek)Breakfast from 6 am

    Stayed in May 2023

  • Reviewed: November 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All is good

    Lumayan

    Stayed in November 2022

  • Reviewed: September 14, 2022

    8.0
    We would stay here again and might come back shortly
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a little hard to find as we were walking from the train station amd googlw maps showed a wrong lication. We did not book air con and only the fan was not cool enough.

    Good location and really good and friendly service! Nice simple breakfast which was just perfect!

    Stayed in September 2022

  • Reviewed: August 22, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The airconditioner is not cool at all. Just a wind blow

    Stayed in August 2022

  • Reviewed: August 8, 2022

    8.0
    Amazing old colonial villa in the heart of Surabaya.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The street food on the road outside the hotel was very tasty and we had a lot of fun chatting to the women running the stalls. Lovely, friendly atmosphere. Location close to station made it a perfect choice. Breakfast was brought to our room by the super helpful staff.

    Stayed in August 2022

  • Reviewed: March 28, 2024

    6.0
    Convinient for the short visit.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Matriks need to be upgrade, to sofa.

    Bf was simple but adequate. Like the location.

    Stayed in February 2024

  • Reviewed: August 21, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one little towel (instead of two big ones), breakfast consisted of a boiled egg, one sweet bun and tea. Fan, not air conditioning. No soap/shampoo and no toilet paper. No blanket. Not silent (you could hear the voices and cars on the street) and we couldn't switch the light on the outside off, so the light shined in all night (curtain helped only partially).

    Entrance and common spaces are very nice. When you enter you have the impression of being in a very nice place. Breakfast is brought in front of the room and you can take it wherever you like.

    Stayed in August 2023

  • Reviewed: June 29, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    mosquitos at fan room

    chnage of room to Aircon

    Stayed in June 2023

  • Reviewed: June 10, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful setting. The rooms are in a courtyard, with a comfortable patio in front of each room. Very high ceilings. Wooden shutters. Old fashioned but functional bathroom and excellent service. I found my breakfast set on the patio for me when I woke up. The staff organized my ride to the airport. I enjoyed sitting outside in the evening. The location is perfect on a quiet street, but a block away from a major thoroughfare.

    Stayed in May 2023

  • Reviewed: March 22, 2023

    10
    All staffs are very friendly although in your first impression, they may look unfriendly.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights

    Nothing, but I hope they can vary their breakfast -- such as offering fried rice -- because on the third day, we started to get bored of eating boiled egg and bread.

    The breakfast was basic -- boiled egg, bread and hot tea, but it is very okay for a hotel of such a cheap price. The pillow is comfortable, making my mother sleep well. The hotel is located in an area where you can buy something for your family at home. It is also situated very close to Tunjungan Street, where there are many well-maintained historical buildings and nice coffee shops.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    6.0
    it was not bad at all. the rooms very quiet big and clean. I just think for this price you could get more.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast is just one packaged bun and an egg. very small and not filling, not tasty. very early in the morning they started doing maintenance work at the garden and talked and laughed super loud that we woke up. when you have guests you should act more thoughtful

    rooms are big, good location.

    Stayed in February 2023

  • Reviewed: January 27, 2023

    6.0
    Great central location, very affordable.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast ok, no vegetarian option one day. Bathroom could have been cleaner but overall good value for money.

    Good location and comfortable bed. Nice courtyard to have breakfast in.

    Stayed in January 2023

  • Reviewed: June 28, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    WiFi could have been better

    exellent breakfast

    Stayed in June 2022

  • Reviewed: March 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

Showing 1 - 25

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