Parking

Location

Stayed in March 2025

Perfect location. Our room was very comfortable. View was outstanding. Staff were very friendly. Breakfast was amazing

Stayed in January 2025

None

Very polite staff from front office to doorman

Stayed in February 2025

Could further improve on the cleanliness.

Value for money. Spacious room. Great location. Exceptional services. Scrumptious breakfast 😋 Recommended 👍🏻

Stayed in February 2025

Nothing to dislike

It is conveniently located in the Tujungan nightlife district, surrounded by numerous cafes. The breakfast is quite generous, offering a wide variety of local and international cuisine. Live music is featured nightly. The rooms are spacious..

Stayed in January 2025

Lift quite slow during peak season & bathroom quite small.

Close to lots of nice cafes and shopping mall. The bed was comfortable too.

Stayed in January 2025

The Parking lot are so small , need to be careful when parking your Car , but there is a staff will help you in parking area. The Water in the bathtub is dirty (color green).

The location of the Hotel is near Tunjungan , so many store, coffee shop near hotel , The Size of the room is also good

Stayed in December 2024

Could offer shuttle services for the nearby malls cos the walk was abit dangerous to cross due to the traffic congestion

Very hospitable even before arrival Ardy front desk helped us upgrade our room to a more comfortable stay and a room away from the noise of the bigger families The food at breakfast was so good, the gym and pool was nice as well.

Stayed in December 2024

Very good location. I very like the breakfast. Clean. Good staff

Stayed in December 2024

Nothing.

Everything was great!

Stayed in November 2024

Prefer if you can have nasi lemak with rendang beef and sambal bilis...more tender sinkung (ubi kayu rebus).)

The 16th floor coffee house is fine with a good view. The foods spread are good. The waitresses are polite and very friendly.

Stayed in November 2024

I wish I could have the same rate or price when I wanted to extend my stay.

Breakfast was delish..there were plenty of options. I like that they offered Traditional food from different islands rather than western food. Keep it up! Indonesia food are the best!!!

Stayed in October 2024

Swimming pool was very close to the bar where there was a group of men drinking and smoking and my wife felt uncomfortable because everyone was staring at her. The bar shouldn't be so close to the swimming pool. Also Spa area needs a refurbishment - in the cold water small pool tails were broken and breaking away. In sauna there were some insects.

Breakfast was very good, huge selection of food and everything was delicious.

Stayed in September 2024

nil. all is good.

the staff are all friendly and helpful. they are all polite and will always greet us w a smile.

Stayed in September 2024

the elevator/lift. requires quite a long waiting time, especially during peak hours (mornings)

location, room, breakfast

Stayed in September 2024

Everything about this hotel was very high standard, the staff were amazingly helpful and friendly, I would definitely recommend staying here and would stay here again 100% .

Stayed in September 2024

My family suite is very spacious. Love it

Stayed in September 2024

Nothing

Great location! Very comfortable bed

Stayed in September 2024

The loud music playing from the rooftop bar at night kept me awake. Also felt like there was always a long wait for the lifts.

Really comfortable beds, nice sized rooms. Lovely access to pool and gym.

Stayed in August 2024

The bed was hard giving me a sore back. The bed is just 2 singles pushed together leaving a crease in the middle.

The hotel has valet parking so you just pull up and give them your keys. The front desk staff were all friendly and helpful. The room was spacious and very clean. The breakfast buffet had everything you could want plus popcorn and ice cream. The elevators were quick to come. There are multiple restaurants and a huge mall on the same street.

Stayed in August 2024

The lifts are always congested. Factor in waiting time if you’re in a rush. The spa is hard to book as the staff won’t take prior reservations except on the day itself - even then, they claim they’re fully booked while the rooms are evidently empty!

The breakfast buffet was bountiful. Location was central and accessible to many places. Tunjungan is a very metropolitan area so there were many eating options of various price range (street market to high end restaurants).

Stayed in August 2024

Actually none such thing.

We stayed in this hotel before and after going for volcano tour. We booked a family room which was really extensive about 70 m2 of the area with a large sitting room and bathroom. The food offered for the breakfast represented so many options from various kitchens that it would be difficult to taste many of them. The panorama view from the restaurant is spectacular. The staff was extremely kind and helpful when we were obliged to rearrange our stay. The hotel is well located with access to many eating options and commercial centres.

Stayed in July 2024

Staying for a conference and it was very conveniently located. The staff was friendly. All good.

Stayed in July 2024

The room didn’t have a window

Great rooftop bar and restaurant. Rooms were big and bed was very comfortable.

Stayed in July 2024