Everything is good.

Stayed in May 2023

The pool for kids is just need to be bigger & I think the hotel should take control about the water in the pool, because it looks dirty (sorry to say)

The breakfast was realy good

Stayed in April 2023

Location & Hotel services are fantastic

Stayed in September 2022

I have stayed 4 times in this hotel , and I always have a good experience, but this time, it is not what I was expecting, .....Bar rooftop under renovation , no notice on the website about that closure..... strong, unpleasant smell on elevators and hallways . I think it is time to say goodbye to All Seasons Hotel

Location

Stayed in March 2025

We were unfortunately placed on the 19th floor, which is just above the sky lounge bar (17th floor). The loud live music vibrates through your room until late at night. When I called reception to ask when it would finish, I was advised 12:30am. At which point I asked to be moved. The 8th floor wasn't bad - and again may just be the room I was in... But the floor had a tile that had come up, causing me to trip on it several times, and then the toilet had issues that when it was flushed, it would randomly just keep flushing for a good 15 minutes. Even called maintenance to fix it, who said they did fix it, and then it just happened again.

Place is clean, comfortable, and has nice pool and gym facilities.

Stayed in August 2024

Moderately satisfied. Hotel has many rooms which made it feel impersonal to me. What I experienced as very annoying is that day guests (who have a meeting, seminar, etc. in the hotel) are allowed to the swimming pool area. So there are all these men sitting behind a laptop while you are sunbathing in your bikini. You can't do that on a sunbed because there aren't any. Pitty!The biggest shortcoming for me, however, are the problems I encountered with the possibility of gluten-free food in the hotel. For breakfast I had a choice of Soto, Nasi or an egg (or icecream and popcorn :-)). Lunch and dinner could not be prepared gluten-free for me, so we had to search (for a long time!) for a suitable restaurant in the area.

We had a suite on the 20th floor with a great view. We experienced some problems with the keycard, the TV and the toilet. Annoying but neatly resolved. The staff is very friendly.

Stayed in July 2024

There was not enough parking space in the building and the way to the parking area was also narrow. Restaurant was packed and guests had to wait to be seated. Thank God that on the third day they opened up the upper level space. In the room, TV signal was not very good, it seldomly suddenly stopped and we had to restarted. Floor could be cleaner. Rubbish bin should have plastic so that the cleaners do not need to clean it using towel. To me it’s so unhygienic. Another thing that annoyed us was this hotel does’t have good soundproofing (or I can say no soundproofing at all). I could heard not only children screaming in the middle of the night, but also little sound of coughing and sneezing. Worst is that we could also hear the music from level 16 (the bar) even though we were on level 9.

It’s located in the middle of the city, across the road you’ll find Tunjungan Shopping Centre (they also provide shuttle bus), check-in and out were super fast despite it’s very busy during our stay (full booked). Bed linen and towels were clean, view were good from our room. There were wide selection of foods for breakfast. The staffs were polite, friendly and deft.

Stayed in February 2024

There is a strong smell of drainage coming from the toilet and whenever turn on shower it became stronger. This really spoil the stay. Didn't ask to change room because only stay a night. Not sure other rooms have same problem or not.

The bed is very comfortable and the breakfast is good.

Stayed in January 2024

The room was not soundproof, I can hear water shower from next room and people talking in the alley. TV was not working properly, stop many times while turning on.

Many attractive place near the hotel and only 5-10 minutes walk to a big shopping mall

Stayed in December 2023

Consistency of the food

Excellent breakfast , wide range of choices and good coffee

Stayed in September 2023

Bathroom door that doesn’t properly closed . No rubber mat on the shower . That’s law suit awaiting to happen . We need to request towels to help w/ showering . It’s unsafe

Bfast is something to look for everyday, varieties were good . Represent East Java food , enjoyable!

Stayed in September 2023

the spa staff were terrible. not professional at all. i was having a massage with my mom and the masseuses just chatting and not massaging, more just rubbing and patting. I asked her to massage me properly, but it lasted only 2 minutes and back to rubbing. worst massage ever and overpriced for only rubbing. i booked for 90 minutes session, but they just gave me 60 minutes because we were the only 2 people who asked for 90 minutes, normally only 60. what kind of answers is that?

Great breakfast. a lot of varieties. love the traditional cakes. the staff at resto were lovely, helpful, and attentive. the staff at front desk name Margareth was not accommodating and not really helpful. when I just arrived and asked her to book a spa appointment, she just dismissed me and asked me to book it myself, even though in the pamphlet it mentions that i could book through front office. Luckily there was Mr. Bagus who helped me book it.

Stayed in May 2023

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Stayed in January 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in November 2024

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Stayed in November 2024

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Stayed in November 2024

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Stayed in October 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in September 2024