Location , food, friendliness of staff & great service

Stayed in September 2024

Thoroughly enjoyed our meals there and the evening entertainment was fabulous .

Stayed in September 2024

The breakfast was very average and was the standard of a high quality hotel. Furthermore the pool area is so small that we had to go to beach clubs to find a seat and enjoy cooling down when hot. Finally, the rooms were spacious, the bathrooms were so small that I could not even close the toilet door.

The room was spacious and the staff were very friendly. The location made it easy to see all the sites and spend time at the beach

Stayed in September 2024

First two rooms absolutely stunk, were mouldy, air con had water pouring out of it. Rooms (inc bedding) were wet with condensation. First room cupboard doors to wardrobe and safe/fridge unit were simply missing. Third room was slightly better spec but main road noise was so loud (no double glazing etc) that sleep was impossible. Garden pool area stinks like sewage and Infinity pool area had music so loud it was not pleasant to sit there. Food across all offers was ordinary and cleanliness at stations questionable.

Not very much.

Stayed in September 2024

Mouldy smelling room with damp linen and a very strong sewerage smell from the toilet

Good location

Stayed in September 2024

Nothing comes to mind. The pricing of food in the restaurant was high compared to other places in the area however that is to be expected.

The property is really well set out with areas for families, adults and is clean and the staff are all friendly and attentive. We used the gym which was of pretty good quality compared to other hotels we've stayed at, and the rooftop infinity pool being an 'adults only' area meant there was a nice area to relax.

Stayed in September 2024

Maybe a few more pool chairs .there was one day we could not get a chair

Breakfast was very good .staff were very helpful ..needs a quicker toaster or maybe another one as toast took quite a long time to make

Stayed in September 2024

Comfortable bed

Stayed in September 2024

price has gone up dramatically since covid ended however place is nice

second time we stayed at pullman loved to roof pool as it’s for adults. kids stay at other ground floor pool quite looking on garden breakfast great location and security super rate highly

Stayed in August 2024

Such lovely staff and very clean. Breakfast was amazing!

Stayed in September 2024

Like everything

Loved the infinity pool, it was beautiful at sunset and the staff looked after you.

Stayed in September 2024

breakfast was yum

Stayed in August 2024

Rooms dated and had room right above Melasti St. noise from bikes and cars made it impossible to sleep. Twin beds turned into king were uneven and different firmness

Location and friendly staff

Stayed in September 2024

Room and facilities were extremely tired and in need of maintenance. For some reason the staff were unable to "just book a taxi". Noisy function was held on a Monday night with extremely loud music until 11pm which forced one member of our party with a young child to relocate rooms. Fireworks were fired within the grounds were extremely noisy and smoke from the function cooking made the room smell for a few days. Basically, we could not enjoy the hotel amenity for 24 hours - most disappointing was that we were not informed of this function.

Friendly Staff

Stayed in September 2024

Nothing at all

Repeat stay. Love the location, convenience to a big mall, many bistros, warung and shops close by. Staff members were awesome. Extremely clean with superb facilities and room was extremely comfortable. My go-to place to stay in Bali.

Stayed in September 2024

Nothing

Excellent location , very clean & comfortable rooms , beautiful surroundings & the staff are very friendly , top notch

Stayed in September 2024

Our check in was aweful due to incompetency of your staff and booking.com staff, which then resulted in $300 not refunded. My daughters lock on door broke resulted in a loss of her morning whilst trying to get it fixed with 2 ypung children in tow. The lift broke. Breakfast menu never changed. No play equipment or anything really for kids to do. Evening dinner to expensive for a family to enjoy. Food and beverages brought to the pool were over priced for what was delivered.

The staff out the front and the guys who cleaned our room were very nice people. The security guys out front were awesome.

Stayed in September 2024

The room we received there was no hot water and we had to move rooms very late at night. The first room was also a bit dirty.

N/A

Stayed in August 2024

Nothing

Very Good

Stayed in September 2024

It was tired and unkept

The breakfast

Stayed in August 2024

Paid good money for an ocean view balcony. It was very noisy especially at 12-1 am motor bikes racing down the road. I realise it’s a public space but not worth the money compared to The Stones.

Nice location

Stayed in September 2024

Everything very nice including late night coffee and cake served in our room

Stayed in July 2024

This was our third stay at Pullman, unfortunately we won’t be staying again. We were in a ocean view room, rooms are in need of deep cleaning and maintenance. There’s a reason it’s cheaper than other beachfront properties within walking distance. Beds and pillows uncomfortable. Roof top bar is quite expensive now.

Location is good.

Stayed in August 2024

Food the view the prices

Food was crap if your an Australian like myself and my husband

Stayed in August 2024

Very bad experience

Stayed in August 2024