The parking basement needs more lightings.

Kid’s facilities for our toddler, and the bathtub. Dita & Amalia were very helpful when we checked in

Stayed in March 2025

The location is perfect, reachable from toll to toll, easy! Plenty of facilities for the kids, packed of schedule on the weekends, they even put dozens of colorful plastic balls onto the kids pool (what a dream for the kids!). We got free upgrade to executive room so we got the bath tub in our room (thank you pullman!). Having deluxe room with pool access at Egon building is such a perfect picture of holiday when you got kids who love to be in the water all day. This room is literally 2 steps away from the breakfast room and pool! You couldn’t ask for a better view and convenience but this!

Stayed in March 2025

The main pool was too crowded.

I love the location, no need to get stuck in traffic. Everything is there, exactly what we need from this resort. The staff are friendly, especially the front officers Tegar and Amalia, because they upgraded our room, thank you. The kids are happy, the restaurant is good because we only eat inside the resort beside Amanaia restaurant which is close to the property. Too lazy to go out to the main road. We rode the Andong. There is a deer park and peacock aviary enclosure and the kids loved it too! The room is clean. This is our second time here and will definitely come back for another short break.

Stayed in January 2025

Service at Salak cafe needs improvement, staff kept getting our orders wrong and it took ages for the food to arrive.

Lots of family-oriented facilities and activities. The resort feels very tropical, you feel like you’ve been transported to Bali.

Stayed in December 2024

no view form area of the restaurant

around area very comfortable

Stayed in December 2024

Nothing

Oke

Stayed in December 2024

Breakfast selection and quality can be improved and better.

location and facility is pretty OK.

Stayed in November 2024

The taste of the food could be improved

The location and facilities are great

Stayed in November 2024

As the resort was big enough, Maybe you can consider to give more comfortable access for disabilities and senior citizen that most of them having hard time in my opinion to reach their room especially non villa room.

There are a lot of activities for kids especially for weekend, some of them are free and the rest we have to pay with reasonable price. We were doing trekking in the paddy field and bee farm, also we were feeding fish & turtles. There are also several activities in the mini zoo near swimming pool, we can playing with snake (don't worry they have a reptile keeper and mini zoo keeper).

Stayed in November 2024

The location of the room that was far from lobby and restaurants

Because it was our wedding anniversary, they upgraded our room into a suit. They prepared also a towel arrangement on the bed and a cake with happy anniversary written on the plate. The room was very comfortable, though quite far to reach. We had a good time at the spa. The masseuse was good. The food was delicious as well, both the dinner and breakfast. So many choices of food to choose from for breakfast.

Stayed in November 2024

Fantastic location, nestled in the vegetation away from the bustle. Comfortable and clean rooms, good balconies. Excellent staff and service.

Stayed in November 2024

Nothing

Everything

Stayed in October 2024

next to a mosque, we had to woke up around 4-5am to deal with the prayer call (not trying to offend anyone but if you were someone that need space and quietness in a hotel, this might not be the best option for you). We stayed around complex 7 so not sure with the other complex. Not exactly located near Puncak, still near Bogor. I wished they would locate this more near puncak for better cooler weather and access to more restaurants. the shower room needs a bath rubber by default as it was so slippery especially for toddler and old people. I had to ask for one.

super comfy king bed, clean, breakfast options were delicious, amenities (pool, kids club, feeding farm animals) for toddler were great, room service were great, huge complex with running tracks, mini red bus to go around (limited stops)

Stayed in October 2024

the mini refrigerator in our room wasnt cold enough to keep my baby food. however the staff were very helpful, as we asked them to keep the food on their restaurant.

clean, spacious, lots of kids activities, breakfast was superb.

Stayed in September 2024

Staff not so many, normally in a big resort hotel, there are a staff who bring us go to the hotel room for the first time

A lot of facility for kid

Stayed in September 2024

None

The environment so nice

Stayed in September 2024

Only the giant turtles with tiny space near the pool, for 'fun'.

Great service, great location, clean and tidy rooms, nice pool, excellent pools and buffet at the restaurant. Excellent buffet at Damar. Great activities.

Stayed in August 2024

The room ceiling was leaking water

Perfect location for peace of mind, silent, green, with a nice view of mountains, restaurants were nice too

Stayed in August 2024

Nothing

One of the best hotels that i have been to 3 swimming pools , gym 24 hours , spacious room And it’s less than 100 dollar per day !!! Perfect hotel in bogor

Stayed in August 2024

Lay out of the hotel little bit confusing

The ambience is so nice.. The food in restaurant padhi pool bar and salak bar& lounge also tasty.

Stayed in August 2024

COLD pool.. would be much lovely with heated pool. not many restaurants to choose esp. at night. too crowded during holiday season, esp at the main pool, please make more kid`s pool

a lil retreat near the city makes it easy for quick break. lots of facilities for kids.

Stayed in June 2024

High tea should be mention only on weekend , because we saw on the menu didn’t mention available on weekend

Stayed in June 2024

A check in the agent was not aware of the credit card that can be used causing me to us a card that will take an extended period to get the unused portion back. The agents should be more aware of the hotel’s policies.

The location is great and easy to get to when driving

Stayed in July 2024

So good the breakfast

Tv di kamar bs diganti smart tv

Stayed in July 2024