While booking, I selected include breakfast, but when I reach hotel, come to know the breakfast is not included.

I like you avoid water plastic bottle in side room.

Stayed in January 2025

Don’t book floor 11 or 12 the Aircon there does not work. It seems a bit rundown and we needed to be moved of those two floors. The property was value for money but was rundown and sparkling clean. That was good enough for sleeping in the end.

The location was pretty good for us and it’s only like 30 m from probably one of the best seafood restaurants we’ve come across in Indonesia. the staff tried very hard to be as helpful as they could given the circumstances. We give them points for their personal efforts.

Stayed in July 2024

Room safe didn’t work. Toilet leaked. Basin tap leaked. Shower cubicle leaked across floor. Only two towels provided.

Room was spacious. Staff were pleasant and helpful.

Stayed in April 2024

All the hotel staffs are really friendly and helpful.

Stayed in March 2024

The hotel ia kinda old

The location is in the heart of the city and the price is excellent

Stayed in September 2023

Gym equipment needed updating - most of it was broken We were given a ‘free upgrade’ which in reality was the hotel moving us to a full corridor most likely to make cleaning easier. We were put next to a noisy family (adjoining room) and soundproofing wasn’t great

Lovely big bed and good bathroom. Wi-Fi was fine. Breakfast very good- eggs cooked to order. Excellent location as close to some very nice restaurants

Stayed in September 2023

Bathroom equipment is worn and could be better maintained.

The breakfast is very nice, it features several Indonesian dish as well as a variety of classic breakfast options. Staff is also giving quality service.

Stayed in August 2023

Actually we booked the hotel (for one night to catch the flight the next day very early) only for one reason - the pool (since we were travelling with our kid). After check-in we were told the pool was closed due to some activities. Nobody informed us about this issue before. Besides, the room, bathroom and carpets in the building were quite dirty, it seemed they haven’t seen the hoover for a long, long time :(

Room service and the food - really ok!

Stayed in July 2023

Nothing

The hotel gave us upgraded room since they asked us to wait 30min while check in. Nice

Stayed in July 2023

The hotel is near by downtown, clean, but they put water dispenser in front of elevator. Could be for go green. But for me, it was not comfortable. Better put water in bottle in the room, because usually I don't going out after I check in and relax at my hotel room. Over all it's worthy price.

Stayed in June 2023

Restaurant only available for Ramadan buffet for dinner

Room with balcony, pool and gym available.

Stayed in April 2023

The small flies in the breakfast area, salad/fruit corner !! Too bad..

Almost all except they gave us the room without changing the sleeves at first. We complained. They replaced. However this should not have happened.

Stayed in April 2023

there is no hot water in our unit, and no handsoap near the sink

location, cleanliness, and friendly as well as helpfull staff

Stayed in April 2023

The shower and water pressure were good, however the shower areas itself was rather mouldy. The room as a whole had quite a tired look but was overall comfortable. The kettle wasn't ideal with the lid being broken, so if your pour water from it you need to hold the lid on.

Comfortable room and bed, excellent value for money. Room service was prompt and friendly.

Stayed in March 2023

It's not clean! Towels are gray and the bath tub water is yellow. 😔 I used to like this place a lot. But the most recent visit was quite a disappointment because the bath tub was really dirty.

The location is good and the facilities are acceptable. It provided a comfortable and peaceful stay.

Stayed in October 2022

keep going to provide the best service

Stayed in October 2022

The pool is so cold, and most of it is covered so there’s no chance to sunbathe. The spa service is ridicolous, the therapists are under trained and the keep talking during the treatment.

The building si quite good, I didn’t have lunch so I can’t say anything about it. The bed is comfortable, the staff is kind. It’s great to have a beer while you’re in the pool.

Stayed in August 2022

There is no soap at the sink, Every time you have to take the liquid soap ( that is attached on the wall) of the bathroom to wash your hand.

nice staff, clean room and comfortable

Stayed in April 2022

Room Cleaning grade

Location

Stayed in April 2022

Breakfast were not fresh Most of the hot food wereCold and no fresh fruits...

Economic

Stayed in April 2022

-No complementary water in the room - Dining room has several fruit flies and small cocorouches crawling around - Some of the foods were not fresh

- Location was good within 20mins from most major shopping mall - The deluxe Double room was a decent size room and comfortable bed

Stayed in January 2025

We stayed 6 nights in the Deluxe Double 1).Very poor igene specially in the dining room with fruit flies flying everywhere and small cocorouches 2). Some of the food wasnt fresh at all. 3). The locking/unlocking system on the door kept glitching having to go down to recepoton to reset the card 4). Lobby area sofa had several stains on it 5). Hotel room service food is not a good value for money and some foods wasnt even fresh

Decent size room, comfortable bed, located within 20min from all major shopping Mall

Stayed in January 2025

All good

Stayed in January 2025

All

Shower bad Water yellownot clean

Stayed in January 2025