Everything very nice Tanks for all

Stayed in December 2024

Towel for shower could be improved. It was a bit smelly. TV channel does not go according to the channel list provided, and TV reception was bad, so hardly can enjoy watching TV. The door was a bit difficult to close shut and sometime requires a hard pull or push, ended up causing a loud bang.

Overall room is spacious and clean. The King size bed was comfortable. Breakfast was good and they do change the menu daily. Overall it is quiet, but probably due to less occupancy.

Stayed in September 2024

Noise from the other rooms

Location price kindly stuff

Stayed in September 2024

It is a huge and fancy hotel with great services for the price. The pool is just fantastic.

Stayed in August 2024

The door to my room had abit of an issue. I had to try several times to open it everytime I went out. The toilet also had an issue with flashing

The staff- very very friendly and courteous! They are the best in the world.

Stayed in August 2024

Cheese so be added in bfast menu ...whole grain bread

Breakfat ok...need to improved more menu

Stayed in June 2024

Good

Good

Stayed in March 2024

nothing

keep up the good work

Stayed in April 2024

Nice position,nice building,helpful staff,big Swimming pool with a skyline view.if they improve The cleaning it will be perfect.

Stayed in March 2024

Coffee House close early.

It was nice Hotel and the environment was good. The only thing is that Coffee House close early n back by 9:30pm, already close.

Stayed in January 2024

Water in shower have smell, sound coming from upstairs and room nextdoor

Stayed in December 2023

1) Have more selection of breakfasts. 2) International sockets at lobby, lounger & breakfast area. 3) Money-changing service for the guests.

We were recommended to stay at Royal Kuningan because it is easily accessible to all the Government's offices. From the outside, the building looked old, but once you stepped inside, we were impressed by the interior. The grand staircase and the chandeliers are the best look of the hotel. We took the escalator to the Lobby which is on the 1st floor. The personnel during checking-in were very helpful. Checking it was fast. We booked a Double Deluxe Room. The room is spacious, with warm tones, and has a huge bed, a sofa, a coffee/tea facility, a safe box, the right number of hangers, bedroom sleepers and various channels for the TV that you can choose from. Inside the closet, there is a small door that is connected to the bathroom, it can fit a small person to pass by. I don't know what this is for. The bathroom is a little bit dated and so does the bath towels. No hand and face towels were provided. There wasn't a bathtub which is OK for me. The water that came out from the shower had a foul smell. I had to run the water for a while to let go of the smell first before taking a shower. The place to put soap and shampoo bottles was too small, so I had to put them on the shower floor. The breakfast selection was mainly 90% local Indonesian food. It would be nice to have some small packed cheese and yoghurt in a small tub that you can buy from the supermarket and a good selection of bread. The hotel doesn't provide money-changing services. In the room, you can find 3 international sockets, so you will be able to charge your phone or laptop if you have forgotten to bring an adapter. The lobby and the lounge don't use electrical sockets, which the hotel should consider to change it in future. There is a decent lounge on the ground floor that is perfect for meeting with clients and having some drinks and snacks. We didn't get the chance to try the swimming pool and the sauna, or touring the city due to our packed meeting schedule.

Stayed in September 2023

When we check out hotel,we other taxi blu bird ,he cheating,he took around around long way to the airport, took 3 hours from hotel royal kuningan to the airport and paid 30 dolars.Warning don`"t used blue birrd better used grab car.

Bed was very good for sleep

Stayed in August 2023

Little old, refurbishing will help

Good hotel, but need bit of upgrade

Stayed in August 2023

Well nothing , it was a bit too crowded days I was there since they hosts lots of events .

Rooms are a good size and good shower.the restaurant was also fine . The hotel is close to Casablanca mall which hosts a few very good restaurants and Bars.

Stayed in June 2023

the properties are old. need to upgrade. example, the rug in the hallway.

food is ok

Stayed in May 2023

there is no visible plug in the bathroom to use an electrical shaver.

Stayed in May 2023

The pool, big room and clean. Nice city view from 11th floor.

Stayed in February 2023

Room was nice and clean. Food is good.

Stayed in December 2022

bathroom kinda smelly this time. they only provide you with one towel per room in the pool area. weird regulation

central location, affordable price. always in love with the view from the pool.

Stayed in September 2022

Paying up-front on arrival was not a good sign of trust and friendly welcome - particularly as we had been travelling without sleep for over twenty hours.

We chose this hotel based on past experience and the space available for travellers using the Junior suite

Stayed in August 2022

everything was ok

the room is nice

Stayed in August 2022

Food quality very poor and poor service though not many guest

Nothing

Stayed in July 2022

besutiful view from the pool

Stayed in May 2022