174 Jalan By Pass Ngurah Rai, 80228 Sanur, Indonesia
#78 of 103 hotels in Sanur
Guests' ChoiceBased on 92 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.0
Facilities
7.1
Staff
7.7
Value for money
8.0
Free Wifi
7.5
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End of dialog contentReviewed: February 10, 2025
Mitchell
United StatesFacilities are a bit run down and the aircon or roof leaked a bit (couldn’t tell which). But not unexpected for this price accommodation.
Perfect stopover between the flight in to DPS and before taking the ferry to the islands. We loved they had a triple room. Very good value for the price. Very comfortable beds.
Stayed in February 2025
Reviewed: November 6, 2024
David
AustraliaRoad is super busy
Close to boat harbour to get to Nusa Lembongan
Stayed in November 2024
Reviewed: October 27, 2024
Anastasiia
RussiaThe description said they had a stovetop, but it wasn't there. The kettle and the cutlery had to be asked from staff. TV wasn't working.
We were looking for something close to the Sanur port, so the location suited us perfectly. Smooth check in and check out. Quite spacious with good wifi. Small table and chairs both inside the room and outside. The accommodation is rather soundproof - heard nothing from the neighboring rooms.
Stayed in October 2024
Reviewed: September 6, 2024
John
AustraliaRooms locked more like a posh prison cell but were still better than some hotels we've stayed in previously. Main road out front which is busy but still a good location for the port and places to go for food/drink the night before.
We stayed here for one night due to convenient location to Sanur Port, it did the job it was intended to do. Basic, cheap but convenient. Staff were friendly enough without going above and beyond.
Stayed in July 2024
Reviewed: August 10, 2024
Rahni
AustraliaLocation was perfect for us as we were using the boat harbour to Sanur the next day. 24hr reception was great due to late check in, was perfect for a single night stay & price was great An older style room but for the price & location exceptional, had all the necessities including aircon & wifi
Stayed in August 2024
Reviewed: July 11, 2024
Aneta
Czech Republicthe staff was okay but not super friendly
location nerby the fast boats to Nusa Penida, the room was nice and clean, AC
Stayed in July 2024
Reviewed: June 11, 2024
Natascha
NetherlandsClose to the harbor of sanur
Stayed in June 2024
Reviewed: June 7, 2024
Melissa
AustraliaThe bathroom was very dirty and the sheets had stains on them. No one could help us with the safe/lock box therefore we had nowhere to safely keep our passports and money.
The location was convenient as directly across from the harbour for boats to the islands.
Stayed in May 2024
Reviewed: May 12, 2024
Ahmad
Palestinian TerritoryIt’s look old Pool not cleaned well Bugs But according to price it was good
The location is great as it is near every thing you need They helped me to rent a scooter Very close to sanur port if you want to go to n.penida
Stayed in May 2024
Reviewed: February 2, 2024
Vic
AustraliaOld and on a busy road.
Close to ferry to nusa Lembongan, very cheap, big room and comfortable. Great aircon
Stayed in January 2024
Reviewed: January 22, 2024
Barbara
AustraliaIt took a very long time to check in, with a very tired family. Breakfast was too late for us.
Sanur agung suites was comfortable and very close to our destination
Stayed in January 2024
Reviewed: January 6, 2024
Eliana
ArgentinaNothing to say
The location is great if you need something near to go/return to Nusa Penida. Staff were friendly
Stayed in January 2024
Reviewed: December 8, 2023
Kelly
AustraliaClean and comfy.
Stayed in November 2023
Reviewed: December 2, 2023
Christian
SpainGood place for one night to sleep.
Stayed in October 2023
Reviewed: November 24, 2023
Johnson
IndiaReception staff
Rooms
Stayed in October 2023
Reviewed: October 25, 2023
Maria
AustraliaWe couldn’t use the swimming pool because the water was super dirty.
The room was comfortable and clean. Location is perfect to take any ferry to the next destination (just 5 minutes walking). The staff super nice.
Stayed in October 2023
Reviewed: October 10, 2023
Maelle
United StatesIt was a bit pricy. They cannot do nothing about the nearbourghood but it's a big road so you need to take a taxi and cannot go by foot.
Nice pool wich is under the sun most of the day. They offer soap and shower gel plus water bottle which is nice
Stayed in October 2023
Reviewed: October 2, 2023
Muhammad
Malaysiarain showers are not good. The window curtain needs to close all the windows not just cover the size of the window.
the space of the room is so big and comfortable.
Stayed in August 2023
Reviewed: September 22, 2023
Dave
NetherlandsI asked if the breakfast was prepared with mineral waters. (Because the tap water is contaminated) The breakfast is being washed under the water tap. Watch out if you want to eat safely. They told me that they made the breakfast with mineral water. But I took a look at how they prepared my dish, and I noticed that they still used the tap to wash the vegetables. Be aware that food here is not safely being prepared. I don’t recommend people to get breakfast here. The location is next to a very busy road, you’ll need a car or bike to go somewhere, because the sidewalk has a lot of deep holes in it.
The garden at the front of the bungalow.
Stayed in September 2023
Reviewed: September 12, 2023
Facundo
AustraliaNothing
Large and comfortable rooms, close to the port, the price-quality ratio is good.
Stayed in September 2023
Reviewed: August 22, 2023
Karim
FranceMain road in front of the hôtel Very difficult to walk
Very close to the harbour Perfect for one night
Stayed in August 2023
Reviewed: August 5, 2023
Lisa
NetherlandsShower drain was clogged
Nice big room, comfortable bed
Stayed in August 2023
Reviewed: July 1, 2023
Priscilla
IndonesiaWater spray in toilet too hard
-Near Matahari Terbit Beach (walking distance 5 minutes) -Near bus station Trans Dewata (walking distance 1 minutes, but becareful when crossing the main road) -Pretty quiet -Bigger room (3 single beds)
Stayed in June 2023
Reviewed: June 19, 2023
Nedyalka
GermanyThe staff was great! We arrived very late, stayed only 1 night and had to leave very early in the morning, and they accommodated a quick check-in and payment. But they also went beyond and let us leave our large suitcases ( we couldn't take these in our 2 day trip to Nusa Penida, only hand luggage) for safekeeping there, which was extremely appreciated!
Stayed in April 2023
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