Jalan Nautilus, Lombok, Nusa Tenggara Barat, 83352 Gili Trawangan, Indonesia
#50 of 133 hotels in Gili Trawangan
Guests' ChoiceBased on 357 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.5
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 14, 2024
Atlyn
CanadaI loved how my room was comfortable and clean. The dining room and grounds are clean and beautiful. My rattan chairs on my porch were very comfortable. I loved that it was walking distance to the Turtle Point Beach and the main street on the Island. The staff are very friendly and kind.
Stayed in January 2024
Reviewed: January 9, 2024
Marybel
AustraliaThe bathroom is a little bit old
The room was very comfortable and clean
Stayed in January 2024
Reviewed: January 5, 2024
Danielle
BrazilRoom is too small, ok for a few days.
Nice staff; Clean; Good breakfast for a good price; Not so far from the center area and not so near that we would be disturbed by the crowd .
Stayed in December 2023
Reviewed: January 4, 2024
Vinícius
AustraliaYou can hear everything from toilet to toilet next door, no isolation at all. Stairs handrail was broken, our room was located at the second floor. Breakfast is limited and same fruit platter (small bowl, 3 pieces of fruits) everyday. No tv nor frigobar in the room.
Room size and hotel design. Nice swimming pool. You can rent bike in the reception directly.
Stayed in January 2024
Reviewed: December 27, 2023
Neil
AustraliaNothing.
Clean, quiet, comfortable, great pool, reliable hot water, good aircon, a very relaxing place to stay, nice attentive staff, good food, they have bikes you can hire which is the easiest way to get around on the island. I could stay longer :)
Stayed in December 2023
Reviewed: December 27, 2023
Kira
AustraliaFridge in the room
Stayed in December 2023
Reviewed: December 21, 2023
Diego
ChileWe loved our stay at Sadev!! The staff were incredible and made us feel soo at home! The rooms are kept spectacularly clean and are super comfortable for a long stay. The breakfast was also delicious and an affordable price.
Stayed in December 2023
Reviewed: December 13, 2023
Holly
United KingdomOur room was super clean and comfortable, the bed was especially comfy. Staff did a superb job cleaning the room each day and were really friendly and helpful. The pool area was really nice to relax around. The value for money was extremely good.
Stayed in December 2023
Reviewed: December 11, 2023
Maria
AustraliaI don't have bad comments
It is a very good hotel for the value paid
Stayed in December 2023
Reviewed: November 16, 2023
David
United KingdomNothing.
Great place to chill!! And good location! Absolutely fantastic and friendly staff.
Stayed in October 2023
Reviewed: October 31, 2023
Sarra
FranceAdorable staff, nice room
Stayed in October 2023
Reviewed: October 24, 2023
Virág
Hungaryvery kind and helpful staff, nice room
Stayed in October 2023
Reviewed: October 17, 2023
Jessica
United KingdomEverything was amazing! The property was a little far from the main beach road, but with the bike rental this was no problem really.
This place was fabulous - the staff were totally exceptional at all times. The hotel is thoroughly cleaned daily and has a really relaxed, peaceful vibe. Breakfast every day was awesome and had a good variety, the coffee in particular was the best we've tried in Indonesia. The room was extremely comfortable and felt luxurious, the most amazing comfortable bed. The staff helped us to arrange bike rental and laundry services which were very easy and cheap.
Stayed in September 2023
Reviewed: October 13, 2023
Monika
Czech RepublicWe had a very nice clean room upstairs with regular cleaning. Tasty breakfast and food in the restaurant.
Stayed in October 2023
Reviewed: October 13, 2023
Maria
GermanySame refreshment of the facilities would be required like painting
Cozy room Friendly staff
Stayed in October 2023
Reviewed: October 5, 2023
Sarah
IndonesiaStaff were extremely nice and helpful. Very cute cabin with comfy large bed and nice pool. Made up the room really well and good location down at the quieter side but still a lot going on.
Stayed in September 2023
Reviewed: October 3, 2023
Carina
GermanyBuilding not sound proof as it is wood
Close to the Turtle beach, friendly staff and good good.
Stayed in October 2023
Reviewed: October 3, 2023
Federica
NetherlandsToilet is a bit old and there are some holes in the ceiling from where bugs can enter but we managed it without seeing any geko or even a spider throughout our stay.
Staff was extremely friendly and polite. We could do the laundry for a very fair price and clothes were ready in a day. Amazing pool and vibes from the hotel. I also liked the breakfast!
Stayed in September 2023
Reviewed: October 1, 2023
Molly
AustraliaNothing
Lovely hotel with a great pool and super comfy bed! Room was cleans and aircon was great! About a ten minute walk from the Main Street☺️ bike hire available! Pool was gorgeous and area is welll maintained.
Stayed in September 2023
Reviewed: September 28, 2023
Kumar
IndiaNo free water to refill. Repair work needed
Good food and management hospitality
Stayed in September 2023
Reviewed: September 27, 2023
Beatriz
PortugalThe cleanliness of the room. The walls were very smudged and dirty, the bathroom smelled terrible all the time.
The food was incredible with very good prices. The staff was the kindest that I‘ve ever seen.
Stayed in September 2023
Reviewed: September 25, 2023
Rafal
PolandA little bit noisy, as rooms upstairs generate noise when someone walking inside and you here neighbors as the ceiling is wooden.
Great staff, nice pool.
Stayed in September 2023
Reviewed: September 18, 2023
Tanne
BelgiumStains on the curtains and sheets. Also the bathroom that wasn’t really clean and it had a smell
The staff. The wooden cabins are pretty
Stayed in September 2023
Reviewed: September 15, 2023
Ankit
IndiaIt's a bit far from the main street.
I really liked the place! Breakfast was good! Ambience is very good. Very nice staff. Helped me in booking for my first ever snorkeling trip and fast boat transfer to Bali. Always smiling faces😊. Keep it up 👍
Stayed in September 2023
Reviewed: September 13, 2023
Samanta
AustraliaNothing
The location was great as it was away from all the noise but still close to cafes and restaurants. The staff is super friendly and helpful
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content