Jalan Taman Safari Indonesia No. 724, Cisarua, 16750 Puncak, Indonesia
#9 of 45 hotels in Puncak
Guests' ChoiceBased on 137 hotel reviews
8.2Cleanliness
7.8
Comfort
8.0
Location
9.0
Facilities
8.0
Staff
8.9
Value for money
7.8
Free Wifi
7.9
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End of dialog contentReviewed: April 2, 2025
Wahba
Saudi ArabiaStaff is helpful ,easy to check in and out, discount for safari taman 2 days instead of 1 Don't miss visiting safari Taman
Stayed in April 2025
Reviewed: February 26, 2025
Rohizani
MalaysiaIt was ok.
The ambiance of the resort is cooling. Surrounded by lush green and pine trees. So nice. Breakfast was good. We will stay here again if we want to go to safari.
Stayed in February 2025
Reviewed: February 12, 2025
Nurain
SingaporeNil
Love the unique concept! Kids enjoyed the stay very much
Stayed in February 2025
Reviewed: September 17, 2024
David
IrelandNot as good quality than the other Safari Park at Taman
Nice to be able to stay next to the safari park, surrounded by forest and animals
Stayed in August 2024
Reviewed: August 15, 2024
Ronald
United Arab EmiratesToilet sinks were dirty, bad odor from drainage in the bathroom
Fennistic breakfast with many options Very cool weather even in mid of August Perfect place for the nature lovers. Safari for a close encounter of various wild animals. feeding elephants, zebras. gazelles and many more with lovely sea lion and Dolphin show and a superb Cowboy show
Stayed in August 2024
Reviewed: August 11, 2024
Alramdhani
OmanNoisy neighbors and poor house insulation
The treehouse and the location
Stayed in August 2024
Reviewed: July 27, 2024
Yuri
QatarOld, need to rejuvenate the facility and linen
Great to stay if you are visiting taman safari
Stayed in July 2024
Reviewed: July 15, 2024
E
Netherlandsthe hot water is very limited. we cannot shower more than 2 people, even in different bathroom, in a row with hot water. and we stay in a 2 bedroom bungalow with 2 bathrooms
it’s close to nature, spacious
Stayed in July 2024
Reviewed: February 22, 2024
Tan
Malaysiabreakfast out of expected, many foods, but taste not so good and very salty
the environment, room design
Stayed in February 2024
Reviewed: February 17, 2024
Noorfajarryani
Indonesiaat first night there, there is an animal accidents..So please check all the room thoroughly. Quite making our mood down and think to just try to find another stay
view, air, staff
Stayed in February 2024
Reviewed: December 15, 2023
Anuar
MalaysiaThe environment of course. Suit to people who preferred nature.
Stayed in November 2023
Reviewed: November 16, 2023
Puneet
IndonesiaStaff should be fully conversant in English. Toiletries must include Handwash and Toothpaste.
Amazing location and beautifully conceptualized
Stayed in November 2023
Reviewed: November 5, 2023
Monica
Indonesianone
facilities
Stayed in October 2023
Reviewed: October 14, 2023
Magdalena
United KingdomIt was tricky to spend three nights with a family as laundry service was not available. Drinking water was also an issue. Tap water is not drinkable anywhere in Indonesia. We brought a box of bottled water for our three night stay. Food was wonderful, it just a bit too pricey.
Tree House is amazing. Ours was the one with a slide. Children loved it! Fresh air, clean room, friendly staff who are also helpful with information. Breakfast was great with lots of choices.
Stayed in August 2023
Reviewed: August 31, 2023
Goenawan
Indonesiathe cleaningness of the unit need more pay attention, maybe because the unit is quite old... but overall its really nice experience
the food is super standard, the facilities is ok, location is unique and create very good memories for children. internet is high speed
Stayed in July 2023
Reviewed: July 14, 2023
Ahmad
Saudi ArabiaThe is no Air Conditioning or fans in the rooms, I asked for a fan and first they said it is not available, but later after I showed my dissatisfaction, they arranged for 2 fans (for the 2 rooms I booked). The windows don't have a protection net to filter out any bugs if I wanted to keep the windows open, but I didn't need to do so after they got the fans.
The place is nice and clean, I like the proximity to the Taman Safari, the staff are super polite and friendly, I went to the standard room, which was good, the restaurant (Caravan) is good and has a variety of foods (mostly Indonesian cuisine, but they have international dishes as well).
Stayed in July 2023
Reviewed: July 7, 2023
Alfredo
IndonesiaI stayed in a caravan type, the condition was decent, but it needs an upgrade or modernization. There were several things that felt old/ out date in the interior, and the blankets also had a musty smell (as if they were not washed, just rearranged since I checked in)
If it's about the ambiance, it's definitely the best because we were indeed looking for a natural atmosphere, staying in the forest like Safari Resort...especially with the sound of siamang monkeys waking us up in the morning. However, there needs to be an interior upgrade for the Caravan type, as it can still be upgraded to a more modern or contemporary caravan. Maybe the Zebra and Tree House types have already received upgrades, but overall, we are quite satisfied, for the breakfast is quite delicious and varied.
Stayed in July 2023
Reviewed: July 4, 2023
Maraden
IndonesiaRoom
Location
Stayed in July 2023
Reviewed: June 30, 2023
Novarie
IndonesiaEverything is old really need a touch of modern
Location and location also the deal for safari ticket, food good bfast and ala carte dinner not so pricy
Stayed in June 2023
Reviewed: June 4, 2023
Silvina
Indonesiathere was no Aircon but so cold and humid. all towels and tissue was a bit wet.
the 3 bedroom Bungalow was huge and spacious. every bedroom acompany with bathroom
Stayed in June 2023
Reviewed: June 1, 2023
Romeo
IndonesiaThe room interior is a bit dark, also the beddings. Would have been perfect if the color scheme is a bit brighter.
I like the environment around the accommodations, it's all nature. The treehouse is so unique and adds some excitement to the total experience. Mainly Indonesian food for breakfast but they're good.
Stayed in May 2023
Reviewed: April 28, 2023
Sulfina
IndonesiaLess sofa, need more
Weather and TSI
Stayed in April 2023
Reviewed: April 26, 2023
Juriani
SingaporeCleanliness and food variety and taste need much improvement.
Friendly staff. Facilities are ok and complete.
Stayed in April 2023
Reviewed: February 23, 2023
Nurul
IndonesiaDid not provide any complimentary toiletries, such as shampoo, conditioner, and body wash. It would be better if the guests are provided with free flow mineral waters.
- Location: Conveniently located near popular attractions and public transportation Quiet location, away from noisy streets or nightlife areas - Rooms at the tree house: Clean and comfortable accommodations. It has a slide for kids inside the tree house. Spacious room with ample storage and seating Modern amenities, such as TV, Wi-Fi and Fridge - Staff: Friendly and helpful staff, who go above and beyond to assist guests. Quick and efficient check-in and check-out process - Food and dining: Delicious and varied breakfast options, with both hot and cold items Quality room service with prompt delivery - Facilities: Well-maintained facilities surrounding the tree house. - Value: Reasonable pricing for the quality of the hotel and amenities provided. Discounts or promotions offered for Safari attractions.
Stayed in December 2022
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