Nothing. Property was perfect!

It was a huge property in the middle of green and lush surroundings. Gorgeous views. Awesome infinity pools. Gorgeous natural spring pool overlooking beautiful river. No buildings or roads. Very clean and sanctuary. Peaceful atmosphere. Best hotel I’ve ever been too. The scenery was beyond perfection

Stayed in March 2025

Fab location Friendly helpful staff Lovely rooms

Stayed in March 2025

We enjoyed our stay very much. It was quiet, clean and everyone was very friendly and supportive. Also a very nice location to take pictures with beautiful backdrop.

Stayed in March 2025

beautiful Hotel, Good for relax

Stayed in February 2025

The food

Everything except the food

Stayed in February 2025

I would have liked some yoga or Pilates classes included in the price. The dinner menu and food wasn’t great. The price of alcohol was very expensive compared to other similar facilities.

Room was lovely and comfortable. I would have liked a small freezer in the fridge. Pool was great and not busy which suited me. Staff were very good and most accomodating. The spa facilities were good and the ladies very well trained

Stayed in January 2025

Food was quite good, but not level that I would have expected of a 5-star property. Plenty of effort and nicely presented, but lacking pizzaz. Breakfast was nice and a varied spread. Nothing really around the property other than local homes. Not a bad thing in all as the scenery from the hotel was amazing, but no where interesting to really walk around outside the property grounds.

Lovely, peaceful setting. Away from the hubbub of Ubud. Super friendly and helpful staff. Delightful pools (main and individual at villa). Large, well appointed and cared for villa rooms. Regular rooms very nice too.

Stayed in January 2025

Slightly further out from Ubud Central however still reachable if you are going out for dinner.

I liked the view and how clean the room was.

Stayed in October 2024

The Only challenge we faced Was limited options of Vegetarian Food . Otherwise Excellent

Excellent, clean place , well behaved Staff..

Stayed in January 2025

Nothing it was perfect

Superb service

Stayed in October 2024

Nothing I disliked but to note is that the hotel is located away from Ubud Centre. Would also like if there were English movie channels available for the nights we stayed in.

Beautiful hotel, staff and facilities. We stayed in a deluxe king room with pool access. The room was modern and had everything we needed for an enjoyable stay. The breakfast buffet had a large variety of foods and everything we had was delicious. The staff were friendly and welcoming and made us feel at home. Gym facilities were also great!

Stayed in November 2024

Honestly, nothing. I do love this hotel. The only thing that was very silly and made me geek crazy is that the balcony is the inky available place for smoking, and when I go to the balcony, its extremely humid outside and very sweating with a lot of insects wich is not comfortable.

I do like everything there. The staff was one of the most amazing things that happened to me and my wife in life. They were extremely cheerful, helpful, and professional. The room was awesome and facilities as well. The pool was good enough, not that super for swimming but good for chill and view. The breakfast varieties were exceptional. The restaurant and the staff there were very welcoming and you can see in their eyes all the love. Honestly, I have travelled a lot around the world, but I have never seen such beautiful people as these people in my life. There is a receptionist called "Mila". You will love everything happening in such a hotel once you meet this beautiful person, and her soul is exceptional. The massage there is exceptional and professional masseur their. I tried it, and it was boom, but it's expensive a little.

Stayed in November 2024

The resort is located in a remote location away from the Ubud city centre

Loved the hospitality, the room, the infinity pool and especially the food at Mulberry Place! Their buttermilk fried chicken and chicken teriyaki were really amazing! SereS really exceeded our expectations!

Stayed in October 2024

Exceptional place! Polite and very attentive stuff, delicious breakfast. Very clean room. Beatiful pool with nice view. I recommend!

Stayed in October 2024

There are alot of stairs when staying in the villas, but the villas were great. The room service and spa menus weren't easy to access through the QR codes

Very friendly staff, lovely villa

Stayed in October 2024

Nothing to not like

In a quiet spot of ubud away from the rush but only a 5/10 mins drive. Staff and hotel was great

Stayed in October 2024

Nothing

My room has access to the pool It was really nice Staff is friendly

Stayed in October 2024

The location little bit far from the attractions

Everything was nice especially the stuff

Stayed in October 2024

No complaint

Ambience, cleanliness, food, services, spa, privacy and comfort

Stayed in October 2024

Nothing

Everything

Stayed in September 2024

There are daily activities, but nobody in hotel knows about it. One day it was bicycle ride, we wanted to go, but nobody knew anything about it. Lots of small geckos in villa with pool. In room also. They are small, but when you hear them it’s like a dinosaur in the room.

We stayed in this hotel as a couple and it was very good. The staff were fantastic. Food was ok, not bad, not excelent, breakfast ok. They have their own taxi drivers so you can use them to travel around.

Stayed in August 2024

Very nice villa near to waterfall

Stayed in September 2024

Location was a bit off the beaten path, but the seclusion did add to its charm.

View from the room was stunning, the bed was large and luxuriously comfy. The pool was clean and refreshing, with excellent service to both the room and poolside. The breakfast was fantastic with tons of variety and friendly staff.

Stayed in September 2024

Hairdryer not great

Nice comfortable room with good views. Friendly staff and good food and facilities.

Stayed in September 2024