Loved our stay at this hotel. Beautiful location. The room was large with a nice balcony. The bed was very comfortable so could get a good night sleep. The shower had reasonable hot water. We booked a sunrise tour up the volcano through the hotel. The guide was excellent and the views are amazing. The tour also included a soak in the hot springs, a visit to a beautiful waterfall, a replica budist temple and a church.

Stayed in March 2025

Lights from outside were on all night we're very bright and made our bedroom too bright. Darker curtains would have made a difference.

The staff were great and good fun. Also very friendly and helpful. Hotel was ideally situated for the trek up to mount Sibyak volcano. Food was excellent!

Stayed in February 2025

Bathroom door cannot be locked.

Nice and comfotable place to stay despite the old amenities in the room. Room are spacious with beautiful view and balcony.

Stayed in February 2025

Dogs barking at night. Shower water was tepid. Room was quite cold (in low season)

Set in lovely surroundings out of town. Friendly and helpful staff. Comfortable bed

Stayed in January 2025

The bathroom is not very clean + there is not hot water

The friendly girls, they are so welcoming and lovely! The garden is very beautiful, full of dogs and its a really cozy place. Is a cool spot to relax

Stayed in January 2025

The cheaper rooms are old and run down, mattress very hard, lots of mosquitos in the room. Newer more comfortable rooms are more than double the price.

Peaceful location outside the town, really beautiful property, friendly family-run business, near Sibayak volcano

Stayed in November 2024

Please don’t expect a 5 star hotel experience as the place was built sometime ago in a different era. However, it lacks today’s modern conveniences, does have hot showers, comfy bed and good WiFi.

The family who own this place are amazing, some of the nicest people you will meet in Indonesia. They have so much knowledge of their home town and are willing to share. Plus, their laughs and smiles is something I’ll never forget. Info and map to volcanio was spot on.

Stayed in November 2024

Lovely balcony, big room.

Stayed in October 2024

Very nice people who helped arranging tour to Sibayak. Food is very good!

Stayed in October 2024

What an amazing family that greets you in their home - It is so fun with them! If you want to go to Sibayak volcano, it’s a perfect starting point. If you want to rent a scooter - they will get one for you. I personally didn’t mind the cold shower - there are rooms with hot water. The room could use a little refreshment, but good value for the money. And they do prepare amazing food - try to get the passion fruit juice, definitely my favorite! If the weather is good, use their amazing garden for relaxation.

Stayed in September 2024

The shower had a really low water pressure and there were some stains on the sheet. But all the rest made up for it!

The food was amazing, always freshly cooked so tasty! The owners were so so sweet, amazing service!

Stayed in September 2024

This property was a very nice stay and starting point for Sibayak as well as Sipiso Piso. Our room (particularly bathroom) wasn’t very clean and you could hear everything during evening and night but everything else was amazing! The owners are kind, the food was delicious, they exchanged our money, washed our clothes, booked a guide for the whole day trip (we don’t know his name but he was the best), and organized a transfer. All in all, very nice. Thank you!

Stayed in September 2024

The rooms were a little outdated, but they are in the process of renovation. There are a lot of flies on the property due to the cooler climate.

The staff was very inviting, friendly, and helpful

Stayed in September 2024

Facilities could be improved. Hose at bathroom would be helpful.

Nice garden view.

Stayed in September 2024

The family was very friendly, cheerful, and helpful. We felt very welcome.

Stayed in August 2024

Beds and bathrooms are not very comfortable in the cheapest rooms.

The people running the place are very welcoming. With the lovely garden, this is what makes this place so special. They do great avocado salads and pizzas. Remember to as them to replace the ketchup by tomato sauces. You can also order in advance typical Indonesian cuisine. They nicely helped us organise a day visit of all that there is to see in Berastagi.

Stayed in August 2024

The dinning space could use new table cloths and be cleaner.

Upgraded my room to a bigger and better room/view. The bathrooms were clean and hot water was available. Lots of cute dogs on the property.

Stayed in July 2024

It was my fault but I booked the cheap room with no hot water.Toilet doesn't flush, hard bed.Apparantly the other rooms had warm water...but only just warm from what I was told.Too many dogs.They were friendly though.But all in all I would definitely go back there again even if was to see them

The family that owned the place were awesome.Was very handy location because it was on the way to mount 🗻. Love all the breakfast I had.Curries were amazing. Plenty of cold beer.Lots of space.They did everything they could to please you.Lovely people

Stayed in July 2024

Not always hot water in the shower

The family running the hotel were so nice and friendly! And they were very helpfull

Stayed in July 2024

Various juice and foods for breakfast with affordable price.

Stayed in July 2024

We upgraded from the small rooms, the regular rooms are far superior and worth the wee bit extra.

Spacious lovely surroundings and superb service.

Stayed in July 2024

As every where, you should mind the dogs. They are unpredictible.

The owner and her daughter were really welcoming making us feeling like if we were at home. The food was really good. They made us a special typical recipe that was amazing. The bed were really confortable and good hot shower :-) Special word also to Erwin, who organize us a day trip and our guide Wendy that was really care fil with us. We recommand this place !

Stayed in July 2024

The room looks old, decayed, and shabby. The door cannot be locked properly, and the water heater takes time to warm up. It’s not really comfortable being surrounded by a bunch of dogs—they barked and even tried to attack us. Luckily, their owner was around. no hot water or amenities provided.

The surroundings look great, but our room faces their family cemetery

Stayed in February 2025

The Budget rooms are not clean and do NOT have warm water or a warm shower. This is unacceptable in an area where the temperature is normally below 20°C. They will first show you the dirty, non warm water, budget room, but then come towards you and try to sell you the Premium room, for only a bit more, cheaper then listed on booking.com, which you are basically forced to take, as for most people it is impossible to shower with cold water in an area that regularly drops to 16°C. The Hotel is also quite far away from the city center, and although there apparently are busses coming every 10ish minutes to drive you there, when I was waiting at the bus stop, I had multiple of those busses drive past and not pick me up. The reception/restaurant is also very dirty and full of hundreds of flies, and the food is mediocre.

The Premium room is pretty big, but not very clean. Be prepared to have cockroaches and other flying insects in your room.

Stayed in November 2024