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Reviews of Sri Phala Resort & Villa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan By Pass Ngurah Rai 35,Sanur, 80228 Sanur, Indonesia

#47 of 104 hotels in Sanur

Guests' Choice

Review Score

Based on 909 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 4, 2025

    8.0
    Great short stay before the islands
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    I can’t really comment much as we arrived there at 1am and left by 8am the next day to go to Nusa Lembongan. The bed was comfortable, the aircon worked well and the breakfast before we left was lovely by the gorgeous gardens.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    7.0
    Nice location, friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Breakfast was not up to our expectations. Also we couldn't use the bath tub as the bath plug leaked, even though they tried to fix it. Our room was upstairs and with our heavy luggage, it was a bit inconvenient.

    Friendly and helpful staff. A convenient location.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    Wonderful
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A real nice place, with very nice people, in a real nice area close to Sanur beach!

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    A lovely few days in Bali (our first visit) and if we ever come back we would happily stay here again.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom could really do with a freshen up, but everything else was fantastic.

    The staff were fantastic. We would especially like to thank Mira and the wonderful breakfast staff for how well they cared for us, and especially for their attentiveness to my wife’s dietary needs. Amazing service and so happy and cheerful. Also Suena was just great. Lovely man!

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    This was a hidden gem.
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The villas were beautiful and all the walkways made it feel very spacious

    What a beautiful surprise hidden just off the main street it was so lovely and welcoming inside. Beautiful grounds and back exit that was a quick walk to the beach.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    7.0
    Nice hotel with vicinityti harbor
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We arrived around 1 and waited for checkin for ~1,5h (despite checking time being 2pm), which was pretty uncomfortable in the heat. Our room was quiet but apparently too far from the WiFi to pick up properly, so it was really poor. The water container on our floor was not refilled during our stay. We went to the dance show with barbecue for 250k per person and the food unfortunately was absolutely terrible—everything that was supposed to go on the grill, was brought back in just 5 minutes and severely undercooked (which can be lethal, depending on what you chose to eat), so we settled on eating the soup mostly along with fresh fruits and desert. A few more vegan options in the menu would be great. A bit pricey for the location.

    We booked this place for its vicinity to the Sanur harbor, so it’s a pretty long walk (and short drive) to the actual city center—but for our needs it was an ideal location. We booked a regular room and got one on the second floor, last in one of the buildings, which was nicely double quiet. Room was very spacious, clean and comfortable. Staff was really nice. We were literally just 5 mins walking away from the beach, with many locals present, which was a nice change to the usually overcrowded places by tourists. Harbor is just a 10 min walk from the property. We booked the ticket to nusa Lembongan in the harbor directly, however, it ended up being more expensive as compared to what the hotel was asking—so if you’re planning to take a boat, compare prices! Breakfast was pretty good, the hotel’s restaurant also offers a nice selection of other foods for lunch and dinner (not for free). The two pools around the beautiful property are also nice, leaving enough space for many guests. There’s also a little library next to one of them.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    A lovely overnight stay in Sanur
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    We only stayed at this hotel for one night on our way to Nusa Lembongan. The hotel is situated very close to Samir harbour with lovely large rooms and a nice swimming pool. The staff are lovely and the hotel has a lovely feel with its green gardens.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Great complex staff amazing once again thank you Mira.nice pools
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Distance to restaurants

    Great service from Mira she was so attentive

    Stayed in March 2025

  • Reviewed: March 14, 2025

    7.0
    A little stop before Gili T
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely pool and great staff. Good distance to walk to harbour

    Stayed in March 2025

  • Reviewed: March 13, 2025

    9.0
    Great place to stay and close to boats to the islands
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful garden setting. Staff were so lovely, friendly and helpful with everything. Our room was big and the twin beds were exceptionally comfy, great pillow.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    8.0
    Great will stay again.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights

    Parking can be crowded at times

    I like this place it’s clean and rooms are big. King bed was wonderfull.staff was great. Location on bypass was my only gripe as the u turn is pain in butt.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Decent stay in Sanur
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were friendly but not super helpful. We asked for packed breakfast the previous night as we had an early morning but the reception just asked us turn up and ask at the breakfast… when we went to the breakfast restaurant they told us we should have informed earlier… finally they gave us some plastic bags to pack wherever we could.

    Nice and decent rooms in this lovely property in Sanur, close to the harbour. Everything was functional and the beds were very comfortable. The property is luscious green and has 2 pools.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly helpful staff. Great location. Very quiet and peaceful. Lovely restaurant and pools. Highly recommend.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for us; we stayed here to take a boat from the harbor to nusa lembongan. They offered us a free lift to the harbor. Dinner and breakfast were good. Stayed just one night but pool and everything looked nice for a longer stay.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If you get room to street side it is very noisy inside all night, need earplugs! Bathroom is very old, shower curtains doesnt help, so you get water everywhere

    Very nice inside gardens Clean Comfortable bed Free bikes to use Good self service breakfast

    Stayed in March 2025

  • Reviewed: February 23, 2025

    8.0
    good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 9 nights
    • Submitted from a mobile device

    wifi

    near beach

    Stayed in January 2025

  • Reviewed: February 23, 2025

    7.0
    Good hotel for the price.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 4 nights

    Bathroom was too small and outdated. had issues with draining water in the bathtub. but they fixed it. door locks are old and difficult to lock. they provide only one key per room, which is an issue when there are 2 people in a room. no phone in room 219. because it is on the main road, can hear vehicle noise at late night and early in the morning.

    Breakfast was nice. very tasty. Friendly staff and helpful staff. Good location to beach and travel to all other main areas. Room was clean and good in size.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet could be improved, looks a bit old Fridge not cold

    Breakfast not much choice though My kids like this hotel because of the wifi and also netflix

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    A great choice and amazing value for money.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    This is a hotel that tries very hard to please its guests - and succeeds. There are theme nights in the restaurant. They spray against mosquitoes. The breakfast is very good and leisurely - a mix of western and Indonesian dishes. The rooms are large and spacious. The location is great - a short walk to the beach and the ferry port. There is a spa with reasonable prices, often booked out so be sure to book ahead. There are two swimming pools, one with a large fountain that causes spray. There is a busy road outside but it is not noticeable. There’s a KFC across the road and a Dunkin’ Donuts next door which we found handy for jet lag moments and also to navigate by.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    7.0
    Warm smiles on staff compensated for the much needed attention to the facility
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Much maintenance needed in the rooms .AC was difficult to control, bathroom shower faucet was clogged… sliding door to patio & front door had wide gaps. Breakfast was mediocre .

    Staff was the best part of the stay. Always putting in 100% effort to fulfill guests need. Initially suprised by the busy & noisy location but once in the property it was very lush & quiet.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Good to stay a few days.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Appear that many places have issues with the plumbing in bathrooms.

    It was clean and relaxing. The staff is 10/10

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff are very friendly. Thank you

    Stayed in January 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not really pleasant to have a shower in the bathtub and staying in the dirty water as the bathtub drained very slow.you had to wait at least 20mins until it's drained and the next person could take a shower who also had to stay in the used water as draining took much longer than normal Reception was informed on our leaving day

    Close to the port,if U have a boat to nusa penida it is in walking distance Breakfast was good

    Stayed in February 2025

  • Reviewed: February 4, 2025

    7.0
    Nice room and convenient to get to Sanur Harbour
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 1 night

    N/A

    Easy check in and friendly staff

    Stayed in January 2025

Showing 1 - 25

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