The aircon kept leaking in the kitchen that is a serious slipping hazard and because of the constant drip it’s lifted some tiles that makes the sides of the tiles sharp

Location Set up of room worked well for myself and 3 kids ranging from 12 to 19 loved having a personal washing machine come in handy The view from the balcony is beautiful The owners where extremely helpful and accommodating to any of our needs

Stayed in March 2025

The whole hotel looks a bit aging but they’re in the midst of revamp it.

The full amenities of the apartment. Suitable for family of 5 on vacation.

Stayed in February 2025

Needs maintenance as it’s looking tired. A large tile was lifted in the kitchen and I stubbed my toe on it, which was painful. There needs to be more kitchenware, bowls, pots etc. The knives needed sharpening.

Self-contained. Big fridge with freezer. Water filter and washing machine e in the room. Comfortable bed. Spacious and quiet. Fast wifi. The host was super

Stayed in November 2024

We asked for a double bed in both rooms, but the smaller room only had twin beds, although it's not a big deal for a short stay.

Located near the airport, our stay was to pick up our daughter and her husband from the airport, so it was a good location. Check-in was done at the receptionist inside Aston Hotel and Residency. The hotel staff was very friendly and accompdative. You can find food, cafe, supermarket and everything you need just around the hotel. Also close to the beach, but we didn't have time to visit the beach. The apartment was sparkly clean, fully furnished, with kitchenware, fridge, stovetop, electric kettle, diningware, and even washing machine, iron, water dispenser (hot and cold available), and more. The moment we entered, we just felt like home. Bathroom supplies were abundant, and the most surprising thing was the complimentary food inside the fridge. Coffee, tea, sugar, even milk was available to freshen you up. We can also use spices, oil and everything in the kitchen. The comfy sofa in the family area was a nice spot to have a chat with family. The owners were helpful and communicative. We really enjoyed our stay here, and actually felt like one night was too short.

Stayed in September 2024

We recently had the pleasure of our first ever trip to Bali and enjoyed staying in this apartment which is located within The Ascot Hotel complex. We very much enjoyed being able to use the hotel facilities, in particular, the very large infinity swimming pool and the on-site restaurants. This well furnished apartment had everything we needed for a comfortable stay. We appreciated our hosts, Jeff and Lisa, arranging for complimentary servicing of the apartment every third day of our 11 night stay. It was also great to have the use of a washing machine in the apartment. Jeff and Lisa are excellent hosts. Communication was very easy and always prompt. What a lovely surprise to find complimentary snacks and drinks provided on our arrival. It was also great to have a supply of drinking water and the water cooler machine in the apartment. The location is great...very close to the airport. There are numerous shops and eating out options in the local area. There is a large shopping mall close by. The beach is about 5 minutes walk away.

Stayed in August 2024

Hotel is a little out dated, Bathroom had a bit of that Bali drain smell, but that kind of thing is too be expected in indo anyways. I did also find some little ants around the kitchen area so maybe some ant spray and bait could be provided but other than that I couldn’t really fault it.

Quiet location that is close to the airport, restaurants and the beach. Nice spacious rooms, complimentary snacks provided on arrival with a balcony which you were able to see the Kuta reef surf from.

Stayed in June 2024

Great place to stay for a night near the airport!

Stayed in June 2024

Exhaust fan in one of the bathroom is not functioning

Location of the hotel is near sundries shops, mall & the beach Apartment is clean High speed wifi is included

Stayed in May 2024

that I had to stay 1 night only. Wish it was longer stay

I needed an easy accommodation and close to airport for my morning flight. This came to rescue. It exceeded my expectation. It is not a 5 star, but it had everything I needed. ACs work perfectly, kitchen, comfortable beds,TVs, and fast internet.I was traveling with my 6 yrs old child and sometimes she gets cranky, but pool and restaurant fixed it! Thank you again Jeff for being so communicative even when I couldnt find the remote control you were gladly answered my question.

Stayed in May 2024

Very sweet owners, help with everything. Nice apartment, everything you need

Stayed in February 2024

The cleaning especially the kitchen can be improved. Hotel breakfast is good, but a bit too expensive.

Easy to check in and check out. Fast response from the host.

Stayed in December 2023

Bed was hard Pool closed by 6pm

Large pool and friendly staff

Stayed in May 2023

Aircond main BR need to repaired

cant find better place to stay.. Be back again

Stayed in April 2023

there wasn’t really anything

very comfortable, fully contained and the owners went out of their way to welcome us and communicate with us.

Stayed in March 2023

the toilet became blocked on the first night and it wasn’t fixed making the ensuite unusable.

the location was great however whilst in the residential section the hotel itself that it joins wasn’t well maintained and the rooftop bar wasn’t there anymore! the building looks old and dated.

Stayed in January 2023

Kitchen could be a tiny bit cleaner but only a minor point!

Lovely apartment with great views from the balcony. We worked from the apartment for 4 days, internet is really fast and the space is very comfortable. Bedrooms are lovely and comfortable. We would definitely stay again!

Stayed in January 2023

Flushing in the master room didn't work so only used one toilet in the other room Showers room are fully enclosed with glass screen from floor to ceiling without air access to exhaust fans - located in separated closet room in the bathroom Kid found brown marks in one of the towels

Generous snack and drink in the fridge Fast internet access Close to Kuta beach and airport

Stayed in January 2023

the Bali water smell in the main bathroom but that wouldn’t stop us staying again

it was clean and comfy and spacious! the view over the rooftops to the sea is lovely and peaceful

Stayed in December 2022

That we didn't get the room we paid for

Well in advance we booked a 2 bedroom apartment for our family of 6. The day before $190nzd was taken from our credit card. Upon arrival when we could not find the address we phoned Jeff, he said he knew nothing of our booking and had let the apartment out to someone else. Jeff remedied the bad situation by swapping out the apartment we had booked and paid for with 2 rooms at Aston hotel, however only 4 beds were provided. My husband and I had to then pay another $100nzd so that everyone had a bed to sleep in. We had 3 separate rooms on 2 different floors which separated us from our children, which is why we carefully chose accomodation for 6 of us altogether in the first place. It was a very expensive night of accomodation for our family and not what we had hoped for. The staff at Aston were all very friendly and helpful, and the buffet breakfast was fantastic.

Stayed in March 2025

Nothing.

Room was great- just what we needed for a quick stay before our flight. Nice pool for the kids to play at.

Stayed in January 2025

Blocked toilet for a few days, place is a bit run down. But nothing to bad.

Good views, plenty of room, owners where very good to deal with.

Stayed in December 2024

Nothing

We stayed in Bali for 25 days, and to end with the penthouse capped off a great holiday.. The owner has thought of everything for a families comfort. We wish we had booked it at the start of our holiday as well.

Stayed in September 2024

Some ants in the bathroom but I guess they are everywhere in Bali.

It was well equipped. You could find there anything you need. My kids loved the desk for doing colouring in, there was hot and cold water dispenser as it’s very convenient, large fridge, filled up with snacks and drinks to use complimentary from owners/managers, washing machine, fast internet and fully equipped kitchen. Great location.

Stayed in August 2024

Kitchen utensils very old and dirty Bathrooms showers were rusted Leakage in the apartment

Property is extremely run down with leakages in the room and rusted showers.

Stayed in May 2024