The pillow are too soft for me

So many options for breakfast. Swimming pool & great coffee (illy)

Stayed in March 2025

Cleanliness of toilet

Hospitality

Stayed in February 2025

Tub wall is very high for getting in and out of and a potential slip and trip hazard to guest. Bed pillows are stiff and uncomfortable.

Great overlooking upgrade with.no change to original price.

Stayed in February 2025

Very spacious room

Breakfast is more than perfect.

Stayed in February 2025

More drinking water in the room. Only two bottles.

The checkin girl was very pleasant, breakfast pretty good but no pork sausages.

Stayed in January 2025

Grab drivers getting charged driving in for pick up and drop off which we were end up paying

Nice hotel , big rooms and reasonably clean for its age , nice breakfast

Stayed in December 2024

N/A

I like the room and friendly staff.

Stayed in December 2024

Breakfast was only included for 2 out of 4 persons (Booked a family room for 4), restaurants within the hotel permises were average

Check in and the hotel was a good option for transiting via Jakarta

Stayed in July 2024

The air freshener is too much in the hotel so it is just hard to breath inside the hotel

The room, breakfast, and bed are perfect. It is spotless. There are so many options for the breakfast from eastern to the western preference

Stayed in July 2024

Could me a bit more maintenance

It was for the prize a very nice hotel. Spacious rooms, lots to do for children and good enough breakfast. Liked the neighbourhood ☺️ with all the local food

Stayed in May 2024

Nothing especial

Quality not very good. Not sufficient food at vounters. Especially fruit quality poor. No Indian food available except poori subzi that also poor quality.

Stayed in April 2024

Friendly and welcoming staff and nice rooms. Respected well too.

Stayed in February 2024

Good but price is little high

Stayed in February 2024

The breakfast could have more western options and more variety of fruit. The swimming pool needs sun beds. Only has not very comfortable chairs. So not great if you want to spend time relaxing by the pool.

Only stayed one night because we had train tickets for next morning so can only say the hotel was comfortable and the staff friendly and helpful.

Stayed in August 2023

Some staff need more smile when give services in receptionist and restaurant. Hopefull the staff in restaurant can give more information regarding table available is smoking area or not because not all people like in smoking area. But after that, the staff really helpful to look for tables in non-smoking area. Free parking registration process is not working smoothly. We already inform when check in and write in the form our license plat as request, but when check out and want to leave, cannot be process by the parking staff because it is not registered in system. So I need to back to receptionist to inform again and registered. And it seems another customer also have some issues.

Location great and the room is large. Many choices of food eventhough not all the food is great.

Stayed in July 2023

Good Breakfast, good location near Expo center, friendly staff

Stayed in March 2023

The breakfast was bit boring

The swimming pool is massive

Stayed in June 2022

Room service

Everything & princess restaurant

Stayed in June 2022

It is large property with all amenities of 5 stars and very understanding and supportive staffs.

Stayed in August 2024

Having a safe and secure environment to return hotel to anther day

A few of the things people love most about their home include: Comfort and security. Hotel provide people with a familiar place where they can feel comfortable, safe and secure surrounded by the things they know and love. Privacy and solitude.

Stayed in July 2024

Food prices so over the top and reception makes thing confusing when checking in about a deposit.

The breakfast was very good.

Stayed in August 2023

No mantainance of property

Very poor cleaning and room makeup. Soap and tea not refreshed daily.

Stayed in May 2023

What I didn't like,... was leaving this hotel and going back to the real world.

I really love this hotel! It's really a 5 star hotel listed as a 4. It's situated on a lake, surrounded by mansions, so it feels like a resort. They go the extra mile with a full gym, beautiful outdoor pool, large grounds with tennis courts, playground and zoo even horses on the weekend, and mini golf, bicycles to loan. The rooms are beautiful. It's a very classy place. The breakfast is terrific. The restaurants, and for me especially the Korean restaurant on the first floor is amazing! This hotel was a great discovery for me. And the management, the gracious Miss Nina, and her staff, were very kind. I attribute my success in Jakarta to this excellent abode in the middle of Jakarta.

Stayed in April 2023

Breakfast worst

Check out

Stayed in February 2023