Beautiful villa with private pool in a lush garden. Friendly staff and nice a la carte breakfast.

Stayed in April 2024

No walkable areas nearby - but this is nice for a quiet location.

Amazing service. Very friendly staff. Size of the villa and property was excellent. Not too big or small. Breakfast was delicious.

Stayed in February 2024

Inferior or bathroom eg walls could be refreshed

Very nice and clean

Stayed in February 2024

The snorkelling tour we booked through reception was a little chaotic with a very long (and late) small bus transfer that picked up and dropped off folk in various locations on route to the ferry to Nusa Penida. Ended up spending a large part of the day on transfers. Snorkelling tour of Nusa Penida itself was rushed from one spot to the next and the boat was very full. The coral reefs are stunning though.

Very friendly and helpful staff. Lovely peaceful accommodation with great swimming pools. The room was large with gorgeous teak furniture. We had a stunning semi outdoor shower. Made you feel like you're right in the middle of nature. Used reception for scooter hire to get around, very reasonable price. Access to the Titi Batu sports club next door offers a great gym and squash court.

Stayed in February 2024

We were a family of 3 who stayed in the 1BR suite 'Tuesday' here in Jan 2024. The suite had ceilings that were probably 15-20 feet high, the woodwork throughout was fantastic, the bed was comfortable, and everything inside the suite was perfectly done up. The design of the entire place felt like nature was extending herself indoors. The staff were always very courteous and helpful. The restaurant by the pool served fresh foods throughout and made each item really well. Would gladly stay here again.

Stayed in January 2024

Two suggestions for this lovely hotel: 1: I would suggest staff walk around a clean a bit plus turn off lights at night near the river view rooms. We ordered food in the afternoon and it was still there the next day covered in ants. 2: put curtains at the top of the windows - it’s too bright with the lights outside the rooms (I had to go out and find the switches) and it’s bright in the morning.

We stayed in the river view room and it was great to see the jungle. The pool area was lovely and the restaurant is amazing. Beds comfortable, friendly staff. Excellent breakfast included and the rest of the menu is delicious! Congratulations to the chef here! Great wifi and a desk to do work in the room. We will stay in a villa next time as they looked lovely. Location is in quiet area with some good restaurants around. Be aware of the steps going down to the hotel (wasn’t an issue for us).

Stayed in February 2024

Our 2 bedroom villa with pool was absolutely beautiful! The pool was perfect and beds super comfy. The restaurant was conveniently located within the property with room service available. We enjoyed every single food order we placed, and were lucky enough to have free breakfast included in our booking. Access to the Titi Batu health club was also included, which we enjoyed with the kids every day. The staff at Surya Kembar were amazing and extremely helpful with arranging drivers and attending to our needs.

Stayed in January 2024

We had a slight difficulty with ordering food due to food allergy (nuts), but that was a challenge with eating in all of the restaurants, not just at the villa. Often, they use peanuts in the sauce or in the cooking process. We would recommend you print out an allergy card stating in Indonesian language what you are allergic to, and be sure to have your epipen and antihistamine ready just in case. One day my child had accidentally eaten a baked scone that contained a trace of nuts in the dough, so we took one tablet of loratadine as a precaution and we observed her for the whole day, and she was ok. The restaurant staff was very good to have told us about it, because I ate the scone myself and couldn’t taste any nuts in it. It’s not a complaint, just pointing it out for other travellers with allergies :)

Our private pool was sparkling clean and refreshing to swim in, just be aware it is deep for younger children (approx 1.6m) so definitely needs close supervision for safety. They do switch off the pool filters at night (so it’s quiet) and it comes back on at 8am to filter all the leaf litter - though it is still fine to swim amongst the leaves and petals! We also loved how the kids room also had their own ensuite, and each kid got their own spacious single bed. There were electric plugs in insect repellents in all the rooms, so we rarely had any mosquitoes inside. The daily house keeping service was squeaky clean. Just to point out if you got young toddlers, the rooms are not internally connected, so you might want to bring a baby monitor camera. We booked our stay with breakfast included and that was a good decision. One morning we had to leave very early at 6:30am for a day trip to Nusa Penida, so the kitchen staff prepared a takeaway breakfast for us the night before, and put it in our fridge ready to go for our excursion. Their laundry service is excellent, we got all our dirty wet clothes folded and dried in one day, it only cost $1.50 AUD per kg. I was so happy! The villa allows guests free access to the health club next door, they have a huge swimming pool and very nice deck chairs to relax on. We were lucky to get a discount on the price because it was during the wet season in January. We struggled a bit in the outdoor heat and high humidity, but the air conditioning and fans kept us cool and sleeping well through the warm nights.

Stayed in January 2024

the most ı liked in this hotel is breakfast, and location is perfect

Stayed in October 2023

Nothing to call out here

Our villa was lovely, the food was brilliant and the staff beyond accommodating

Stayed in December 2023

Nothing, it was great.

Great quiet location, but still lots of restaurant options nearby and short drive into ubud. House itself (golden moon) was really nice, huge pool, super comfortable.

Stayed in January 2024

Nothing

Absolutely beautiful

Stayed in December 2023

Getting into the town of Ubud was a bit of a challenge

Breakfast was fresh and delishous! Got to choose off the menu, fresh juices and coffee included. The room was spacious and comfortable with an outdoor shower. We had our small private pool and an additional pool by the restaurant

Stayed in December 2023

N/A

The food was absolutely AMAZING! Food was fresh, tasty, seasoned to perfection! The staff were so FRIENDLY and KIND! Particulary Imy and EKah (probably misspelled her name)! They made sure we had the best honeymoon and always set up our dining site in the best way! They treated me like family! Will absolutely recommend anyone to this one of kind villa!

Stayed in December 2023

Neither of the bedrooms had a mirror in them and the second bedroom didn’t have a desk/drawers/dressing table so there was nowhere to put on make-up/dry hair except in the bathroom which wasn’t air conditioned.

Fab 2 bed villa, really lovely staff, fantastic food, very pretty pool areas, just super lovely!

Stayed in December 2023

Our room was a bit tired

Small, quiet, excellent restaurant and staff

Stayed in December 2023

The aircon is positioned in the living room area far from the bed and the air flow is not directed towards the bed so it took hours to get the bed comfortable to sleep. The room had a outdoor shower area with its own small garden and the garden area needs a refresh

Stayed at garden pool view deluxe room which was huge and nicely designed. The breakfast was delicious with an a la carte menu and fresh made juices. The hotel has a very interesting layout with a nice paddy farm within its premises. Staff are very warm and extremely friendly.

Stayed in December 2023

nothing

Great location (quiet yet just a short walk from the lively center of Ubud), spacious and comfortable room, pool is great, breakfast is very good, same for dinner at the restaurant. Very friendly and helpful staff.

Stayed in November 2023

Nothing

The location is magical, you are surrounded by rivers and jungle and feel so secluded when you are very well connected to the outside world. The health club access was amazing and the restaurant!!

Stayed in November 2023

Nothing . Location slightly out of Ubud but it was inexpensive to get taxis and the hotel did also offer a free daily shuttle service

Tranquil tropical setting . Beautiful suite . Wonderful staff who couldn’t do enough to help their guests

Stayed in November 2023

As far as shops go, there isn't much around that area.

I loved the room and the restaurant area and the tranquil nature. I loved the little breakfast cabin. There's a lovely restaurant nearby called Sacred Rice. Go there. Great service, amazing location and superb food.

Stayed in November 2023

The is some knocking sound in the morning, not sure if there is a construction nearby

The vibe is so chilling and facilities are in good condition

Stayed in November 2023

Lizard inside the rooms, which is expected due to plants everywhere

Quite place, good staff

Stayed in November 2023

Location wise it was a bit hard to get into central ubud. Online gojeks and taxis can’t get into the area as it’s only local transport so it can be hard to get around unless you pre Organise.

Beautiful big room. Huge comfy bed. Really easy checkin and out process. Would’ve liked to use the nearby facilities as they sounded great also.

Stayed in November 2023

Bathroom needed work. Taps weren't working for the bathtub and it wouldn't hold water and the spray beside the toilet was leaking.

Serene spot overlooking the river. I loved out little hut in the sky. Beautiful grounds and quiet. It was cool to check out the sports club too. The most comfortable couch I've ever sat on! We really enjoyed our stay.

Stayed in November 2023