Absolutely stunning! Incredible complex resort, cute spots and superb pools and panoramic views! Incredible staff. We were granted free room upgrade which we appreciated and enjoy! Regret we cannot extend our stay here, as we have our flight back home.

Stayed in September 2024

The breakfast do not have many types..

It one of the most hotel in the world i am so so sad i book only two days i wish i book all the days i stay in bali it is 10 stars hotel .. i book after swan hotel it has 5 stars but it 1 star

Stayed in September 2024

Overall we enjoyed the food, except at breakfast the eggs and meats were cold every day.

A stunning property with lush gardens, and incredible views from the restaurant and pool. The staff is very friendly and helpful, and everything is very well maintained. Completely worth the price!

Stayed in September 2024

The rooms are too small and tight for couples (both talking about the villas) but still have all you need

Everything is amazing, the landscape, the food and most of all the serviiice They have also shuttles to key areas of bali (you need to book)

Stayed in August 2024

The villa already showed signs of waring out. Need a make over

Nice resort, facilities were good.

Stayed in August 2024

The hotel was amazing, great staff and always willing to help! There is a restaurant on site serves great food.

Stayed in August 2024

Location, gardens, staff and bedroom

Stayed in August 2024

Nothing specifically but I think it was just some communication gaps here and there. However, the staff had full intent to solve any queries and were extremely quick in their responses.

If you are looking for a tranquil stay away from the hustles and bustles of the bali streets, this is a magical place to stay. The diligent staff, the spacious rooms, the enchanting pools, the excellent food just allowed us to relax here without worrying about going out for two days.

Stayed in August 2024

Bed a bit too soft for me

Surrounding area and breakfast is nice

Stayed in August 2024

The restaurant was okay

Staff is very good in this place 🤗 Location is beautiful!

Stayed in July 2024

Hospitality of the staff

Good stay for families

Stayed in August 2024

Facilities and amenities

It's nice and decent location for family stay

Stayed in August 2024

The gym was quite run down and didn’t have an aircon.

Huge property, extremely well maintained, gorgeous views and pools and facilities and the staff were so so friendly.

Stayed in August 2024

It was just out of the way a bit for us.

Staff were fantastic, the room was beautiful. The pools were very nice and a very enjoyable stay.

Stayed in August 2024

The property was well kept and maintained

Stayed in August 2024

Whilst not something I didn't like, they do host events at the hotel and this can cause disturbance for you if you are in the Delux suits which above the event hall.

The hotel is beautiful and has great staff who are warm and welcoming and helpful with anything you need. They keep you updated with information by WhatsApp which is really great. Breakfast had a good variety of food (local, English and continental) and changed daily. Thank you for making our stay great.

Stayed in August 2024

Being surrounded on all sides by cigarette smoke while eating breakfast is quite unappealing for non-smokers. It is understandable that smoking is a normal past time for Asian males, but surely there could be a segregated area for smokers within the restaurant or smoking could be restricted to the outdoor area.

The grounds are spectacular and extensive enough to take a relaxing saunter around with an immaculate variety of flora and an excellent range of pools to dip in. The views from the breakfast table were astounding with a good selection of dishes to choose from. The staff were all very friendly and positive.

Stayed in August 2024

All good

View

Stayed in August 2024

The only area for improvement we noticed was the need for better lighting at night. The winding paths to the rooms often required us to use our phone flashlights, which could be inconvenient or potentially dangerous with small children. However, the staff are extremely open to feedback and eager to ensure a perfect stay. If you encounter anything, just speak with them, and they will go out of their way to make things right.

We had the absolute best time at Swan Paradise, staying for two weeks—longer than the average guest. This gave us the opportunity to truly get to know the incredible staff, whose kind, professional, and service-minded approach made our stay exceptionally special. The hotel itself is gorgeous, with breathtaking landscaping, numerous pools, and a variety of room types suitable for any guest or family. The food was fantastic, especially the Balinese dishes that were to die for. Every activity and cultural attraction offered at the hotel was fantastic, making us feel like family by the end of our stay. The hotel also provides many shuttle and driver services, and every driver we encountered was super kind, knowledgeable, and reliable. We particularly recommend asking for Davin when arranging a driver with the hotel; he goes above and beyond for his guests, knows Bali exceptionally well, offers the best tips, and is extremely helpful. The staff's attentiveness was highlighted when they prepared rice porridge and ginger tea for me when I fell ill, without even being asked. We loved every single staff member we met—it was truly tough to say goodbye. This is a very special hotel run by very special people, and we will definitely return to Swan Paradise on our next trip to Bali.

Stayed in July 2024

Nothing all great

Beautiful setting, lovely gardens, all staff excellent and food was great!

Stayed in July 2024

Hospitality & house keeping is exemplary

Stayed in July 2024

Limited menu for Vegetarians like me

Location, layout, facilities

Stayed in July 2024

Lovely surroundings

Stayed in July 2024

Complimentary kits could be more better in quality, especially shaving kit. Bathroom has no tap but only shower and no bathtub.

Cleanliness, ambience, facilities, and great hospitality & services

Stayed in July 2024

The location of the accommodation is not very practical, there were only a handful of vegan food options in the restaurant and the shuttle is leaving the city very early. We drove one way with the shuttle and the other way with a taxi.

The accommodation was beautiful. The staff is absolutely amazing, the room is big, very clean and pretty and the whole ground is great. The free shuttle is very practical and you can manage everything through whatsapp.

Stayed in July 2024