The AC in the room is not cold enough, we were having a hard time to sleep at night due to the heat and the AC

The tranquility and the access to the beach that are swimable and good for snorkling

Stayed in April 2025

Room far from beach - no other dining options in walking distance

Well manicured lawns

Stayed in April 2025

That the first two days there were pupils from two classes. So they occupied both swimming pools more or less and they were shouting like all the children do when they are enthusiastic. When I mentioned it; the only reaction was: I am sorry. I would appreciated it when they mentioned it during the booking process. Or they could say we are so sorry for the inconvenience we would like to offer you a meal in our restaurant. That would be a good step. Now I give a note depending on this but in fact it is worth a higher note.

Location and friendly staff

Stayed in March 2025

Nice rooms location To biorock friendly staff

Stayed in March 2025

The rooms could be a bit more modern.

Hotel area was very nice and clean. The location right at the beach was very convenient.

Stayed in February 2025

Place is outdated, super bad maintained! We booked a 4 bedroom villa and we were shocked about the state of the villa's, really outdated stuff, some lights not working, musquito nets full of dead insects, doors not locking well, also the villa locations are located far away from the beach and restaurant. Checkin was also disappointing, on bookingcom it said checkin was at 13:00, we arrived at 13:00 but were told the villa was not ready yet, had to wait 2 hours.

The only nice things here is the beach.

Stayed in January 2025

Location too far from shopping or other major attractions. Very much isolated. Limited choice of breakfast and repeated menu.

Calm

Stayed in January 2025

We felt like the bungalow was quite dark and it was not clean. The shower drain was very gross and the bath mats and floors were sandy. The lighting in the outdoor bathroom was just too dim.The bungalow needs a deep cleaning and a refresh. The last time we stayed we thoroughly enjoyed the breakfast buffet. This time the breakfast was just not good. Cold poached eggs and strange Avocado toast.

The gardens were beautiful and being able to snorkel right from the beach was great.

Stayed in December 2024

Awful food

Greenery and grounds. Lovely staff.

Stayed in December 2024

Room and bathroom were fine.The porch was a beautiful spot but needed a fan.

Breakfast was good provided local and western food and was extremely well priced

Stayed in November 2024

Level of cleanliness. Lack of proper maintenance, especially in bathroom.

Friendly, helpful staff

Stayed in October 2024

cleaning up the sand of cigarette ends and trash.

Breakfast was good.

Stayed in September 2024

The restaurant was disappointing. We went elsewhere to get good quality food.

Location, staff and ameneties were all very good. Price was ok too.

Stayed in June 2024

Breakfast, every day the dame

Stayed in May 2024

The house needed extra deep cleaning - there were dirty spots all over the lamps, art, even electric sockets. The chairs, chaiselongues were quite stained too. I’ve never seen so many mosquitoes as inside our house and bathroom area. Luckily the hotel staff had provided anti-mosquito repellent, but there was no net to allow us to aerate without getting unwanted guests. Unfortunately these 2 issues had high impact on our comfort.

Great location, good amenities and setting for a relaxed vacation. Nice personnel, good dining option at the hotel right at the beach.

Stayed in April 2024

The pool was under maintenance and there was considerable trash on the beach. Beds were not the most comfortable.

The rooms were nice and it was quiet.

Stayed in March 2024

Taman Sari is not the same as earlier. I guess pandemic make it suffer and now I feel that they try to earn more and save more money on my reservation. No good internet. No blankets in the room. Very poor breakfast included. Only 0,5l water a day included.

The location is amazing and the territory is still awesome. It's very convenient to go to Ijen volcano from here of dive on Mejangan.

Stayed in February 2024

The hotel has connected TV but when we arrived, it had not been connected properly. The staff had to come afterwards to fix it. Also, the electric light is weak and at night it is difficult to see what is on the table. Our bungalow had some empty space between the walls and the roof. This not only make air conditioning not as efficient as it could, but the mosquitoes get through. The breakfast is OK but not great. No pastries. You have to pay additional fee for regular coffee. The fruit platter is limited and always the same. During our stay, it was the season of rambutan, mangoustan, mango, but we never had any of those local fruit. But the worse is the service. Actually, the problem seems to be more in the kitchen. There is plenty of staff to serve, but they are waiting for the dishes to come out of the kitchen. Once we had to wait over 45 minutes. We gave some laundry to clean, but the laundry returned was not ours. During one day, the toilet flush did not work, the next day it came back. Finally, this is not a bad point, but something you have to be aware of: - the bungalows are each surrounded by a pond. You access to the bungalow by walking on some sort of concretes plots. My wife has difficulty walking, so the hotel built a special wooden bridge over the plots to cross, and it was OK. No access if you have a wheelchair. - this hotel accept dogs

The Pemuteran beach is really excellent and the hotel has a range of trees providing shadow to the hosts. The hotel has rooms and bungalows in a nice garden, with a good distance between bungalows. The hotel provides beach towels.

Stayed in January 2024

Surly receptionist greeted us… unusual for Bali.

Beautiful grounds staff… and gardens!

Stayed in November 2023

Terrible bed and shower. The room was old and not well kept up. Mold on the ceiling. No hot water at all, though I guess that was just a problem when we were there. I booked a queen bed but it was just two rock hard bumpy twins pushed together. Horrible. I assume part of the problem that I used booking.com because all the hotels seem to give you the worst room they have when you book through any service, Agoda etc. also our room was close to the road and very noisy but the ones lower down in the ravine must be quiet.

Gorgeous grounds and friendly staff.

Stayed in September 2023

Permutaran beach tide area and in the water full of rubbish. Snorkeling on Menjangan Island had to swim through rubbish coming from Java.

Great villa for family with teenagers

Stayed in December 2022

food options were a little limited as the same menu for lunch and dinner - especially for a vegetarian. And the prices were a bit expensive for what you could get in other areas of Bali. it’s mostly just resorts in the area so can’t really walk around too easily to get snacks/ other food. Also the costs for excursions and travel were a lot higher than quoted elsewhere. There wasn’t as much effort put into the room as other hotels too.

The resort it self was in a beautiful setting, and the room and outdoor bathroom were lovely. The location was great for diving and exploring the National park. Definitely recommend diving/snorkelling. The bar and pool area was lovely. Spa was also nice

Stayed in November 2022

The spa was terrible. They had no idea how to give a massage or facial. An 8year old would have done better. And so expensive for what it was. I politely let them know and they tried to charge me more by adding on treatments I didn’t have. Food in the restaurant was well below average. And restaurant staff couldn’t understand much English which was hard.

The hotel was nearby nice places to eat. On the beach

Stayed in August 2022

The resort is dated, the food was average and the breakfast included selection was basic. Western coffee was extra

I liked the location

Stayed in June 2022

The rooms were not particularly clean and also at the restaurant it feels like they are not ready for the season yet due to lack of enough staff that speaks English. At the reception they were not particularly helpful in giving thorough information regarding activities and when asked about visiting the Menjangan park they gave a very high price for a 20min shuttle service without providing alternatives(500k Rp when we paid 650k for a 4h taxi ride to get to Pemuteran from Ubud) We visited other 4, 4/5* hotels in Bali and this was the most expensive with the least amount of service.

Very nice location on the beach,great view and spacious rooms.

Stayed in May 2022