Jalan Melayang, 80571 Ubud, Indonesia
#364 of 421 hotels in Ubud
Guests' ChoiceBased on 470 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
7.9
Facilities
7.6
Staff
8.9
Value for money
7.7
Free Wifi
8.4
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End of dialog contentReviewed: September 27, 2023
Abhinav
IndiaPoor Breakfast, I used to skip them all. Was better to have it outside than inside, they should definitely reconsider their menu there.
The room size was big and the staff was friendly.
Stayed in August 2023
Reviewed: September 26, 2023
Simona
United KingdomWe had cockroaches in our room which was disgusting. Asked to change the room but our request was denied as apparently all the rooms were full. Horrible smell from the bathroom everyday. The pipes were stinking so badly, we wanted to vomit. The bathroom is not very well built so the water was not draining , bacteria was building in the bathroom and the smell was horrendous. My partner requested washing his clothes, which was returned clean but he got an allergic reaction on his back from the washing liquid they used. How do we know this? He still had 2 T-shirts from home . He wore it and his back was okay. Then he wore a t-shirt cleaned by the resort and whole back was red with pimples. The room was okay but we could hear the opening other people's rooms and it woke us up everyday so rooms are not soundproof at all. At some point I could hear a man vomiting in the middle of the night in the building.
We liked the pools and generally the environment was stunning. Beautiful pools with the jungle views was what I expected from Bali. Breakfast was okay, we could choose from 5 types of breakfast and it was delicious. Breakfast was served in a nice place with a view of the fish and garden. Music was relaxing. Room was spacious and cleaners made our bed everyday. Staff is extremely nice and respectful.
Stayed in September 2023
Reviewed: September 25, 2023
Baber
AustraliaBeautiful place to staff, lovely scenery and access to river was amazing. Very lovely staff and excellent service.
Stayed in September 2023
Reviewed: September 15, 2023
Martijn
NetherlandsBeautiful resort with very friendly staff
Stayed in September 2023
Reviewed: September 14, 2023
Hannah
AustraliaMy husband and I were booked to spend 3 nights here but only stayed one due to some issues that arose. The cleanliness was very poor. I don't know if they rushed our room since we arrived before check in. Upon arrival they said our room would be ready in half hr. We were happy to leave our bags and wait for check in time but since they said it could be done soon, we decided to wait around. An hr later no one had notified us, so we went to the lobby. The main lobby clerk jumped on the phone to find out if our room was ready. At this point we felt well looked after and the man who welcomed us was friendly. Unfortunately, the toilet had a significant pool of vomit or poo (brown substance) splashed around it and tampon wrappers on the floor. It wasn't easily spotted since the floor is pink marble-like. Upon closer inspection, you could see rims left around the sink suggesting these areas had been missed. We actually decided to clean it and not let it ruin our stay. I honestly didn't feel all that trusting that the cleaners could do a good enough job and if I did it myself, at least I knew it was disinfected. We booked this place because it seemed like a quiet retreat but it was far from it. The views from the infinity pool are beautiful and there's lots of lovely architecture. But we were kept awake by a very bright light coming in through a window above the doorway that had no curtain and could not be turned off. We were also awakened by a cockerel at 4am, which continued all through the morning. We left at 9:30am and it was still going. I totally get that this is part of the lifestyle in Bali, and perhaps this wouldn't have bothered us too much if it wasn't for the room description saying 'soundproofing' which was why we chose to stay here. We barely get any sleep being new parents, so we specifically looked for a room that promised quiet.
The view from the infinity pool and the artwork.
Stayed in September 2023
Reviewed: September 13, 2023
Yuri
NetherlandsToo many noises at night and also the price is too high for what you get. I wouldn't call it a resort.....
Location nice and the swimming pool had a nice view but online it looks more luxerious than in real life
Stayed in September 2023
Reviewed: September 10, 2023
Sona
IndiaThe property and location was amazing. Good substantial breakfast with options, friendly staff and the owner provided a personal touch by sharing stories of his journey. We spent a whole day just exploring and enjoying the property and it's surroundings.
Stayed in June 2023
Reviewed: September 7, 2023
Faye
United Kingdomnothing at all!
the location, the staff, the facilities.. everything!
Stayed in August 2023
Reviewed: September 4, 2023
Pavly
EgyptThe resort needs a little bit of maintenance. The food was okay in some dishes and amazing in others.
The Resort is amazing and we enjoyed our stay there. But you will only enjoy it if you like the history. The Resort is a living museum with art. We felt like we were living inside an art museum.
Stayed in June 2023
Reviewed: September 2, 2023
Chixladze
GeorgiaVery comfortable Better in reality
Stayed in August 2023
Reviewed: September 1, 2023
Levend
TurkeyThe breakfast was not that good and can be improved
Good location, great view and a waterfall and river nearby. The hotel and the room were well decorated with pieces of art. The hotel staff were helpful. The view in the infinity pool was amazing.
Stayed in August 2023
Reviewed: August 18, 2023
Tyack
AustraliaUS price so more than you expect on change To far away from anything $10 taxi to ubud Over 2hrs from airport No restaurants close so had to eat their or go to ubud.Cost
Friendly staff The Balinese environment
Stayed in August 2023
Reviewed: August 12, 2023
David
AustraliaIt’s old and in need of maintenance , paint peeling , a bath without any taps , the art it’s suppose to be about was mostly locked rooms you couldn’t go into , the free breakfast was , well you would not pay for it
Not a lot
Stayed in August 2023
Reviewed: August 12, 2023
Mick
AustraliaLots of stairs to negotiate if you are on the lower levels but not a deal breaker
Awesome location and beautiful gardens .so peaceful and quiet .it was like we were the only people there and the river and jungle views are epic .close to lots of attractions as well
Stayed in August 2023
Reviewed: August 8, 2023
Melany
United Arab EmiratesN/A
Stunning grounds and lovely staff.
Stayed in August 2023
Reviewed: August 7, 2023
Betülkk
AustraliaLocation is good. The staff is so helpful and smile. Endless pool is amazing!
Stayed in August 2023
Reviewed: August 7, 2023
Matthew
South AfricaThe room was dirty Eggs (insect) on and next to the bed The bedding was dirty and damp The mattress had mildew on it The food was disappointing You had to leave your keys with them when you left the property That’s why we left after our first night and didn’t stay the full 3. Would not recommend this place at all
The location
Stayed in August 2023
Reviewed: August 7, 2023
Jennifer
AustraliaThat it was advertised as heated pool. The bath looked lovely however it didn't work. The sky garden was shut as no staff althoogh there was plenty in the kitchen
I liked the big room and comfy bed. I walked down to the river which was a workout
Stayed in August 2023
Reviewed: August 6, 2023
Rhonda
AustraliaFalse advertising. Promoted as having 2 restaurants (one with view over ravine) and sky bar (with magnificent view. Only one restaurant open and no lovely view. This was peak season and resort apparently booked out. Art collection not freely available to view. Need to book tour and not avail every day. Our breakfast was inedible. 2 pools, one teeny and the other sample but both have no shade and no umbrellas. I could go on with more suffice to say they need to lift their game. I’m a frequent Bali visitor. I do not recommend this place.
What was portrayed on the website
Stayed in August 2023
Reviewed: July 26, 2023
Kathleen
United KingdomNothing at all. It is a bit far out of town. But that’s what made it nice. Just stock up on drinks and snacks on your way. As there aren’t many shops nearby. My taxi driver was happy to stop at a supermarket on way.
It was so beautiful. The view of the jungle from my villa was superb. I definitely recommend booking a villa over a room as they didn’t seem nearly as nice. The staff were so helpful and friendly and not just out for your money like in some places I stayed. I absolutely adored the place and wish I’d been there longer. Definitely order the steak if go. It’s the best ever!
Stayed in July 2023
Reviewed: July 26, 2023
Mark
United KingdomHotel is a little 'tired' and lots of small things that could be done just that little bit better took the 'gloss' off our stay when compared to other Balinese hotels & villas. Like no drinking water in the rooms or asking for an extra piece of toast at breakfast and being told 'not sure that is possible'. Really simple things but just felt hotel wanted to charge for everything. 1 restaurant & rooftop bar not ope during our stay in high season. Nice place but to be honest can do better for the money
Studio room really generous size, pool beautiful, view beautiful, staff very welcoming, easy access to Ubud
Stayed in July 2023
Reviewed: July 23, 2023
Tobias
NetherlandsThis place is super old and creepy. The building is full of moist and mold. The rooms are very dirty and not clean. Stay away from this place, it's been a real bad experience overall.
The pool area was nice.
Stayed in July 2023
Reviewed: July 21, 2023
Richard
NetherlandsBeautiful location, friendly staff, very clean rooms. Just pure Balinese hospitality.
Stayed in June 2023
Reviewed: July 21, 2023
Sanjay
NetherlandsDONT DOUBT!! BOOK THIS RESORT! Its so beautiful! The staff are chef kiss! I enjoyed it so much i booked another night on my last day! 10 stars for this hotel!
Stayed in July 2023
Reviewed: July 21, 2023
James
AustraliaThe views were great and the big pool area was nice the little pool was murkey waker. The food well was cold and chicken was deep fried to a dryness and not what we ordered. They had cocktails on their menu but no staff to make so the bar was limited but the sky bar was closed. reasons were covid but not good enough. The water did not work and we were told oh its a small tank but NO water came out and if you ran around the shower when it did work you might catch a few drops
We went there on our honeymoon and the room was decorated lovely but that's where it ended. The views were great and the big pool area was nice
Stayed in June 2023
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