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Reviews of The Alantara Sanur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl Tirta Ening, No. 12, 80228 Sanur, Indonesia

#11 of 104 hotels in Sanur

Guests' Choice

Review Score

Based on 811 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.0

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.9

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2025

    9.0
    Lovely place, great staff.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely place, great staff.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Beautiful resort in a beautiful country.
    • Leisure trip
    • Group
    • Alantara Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows, i see other people have complained and management said they will address it but obviously havent. The pillows are like bricks. I asked for others but nothing was available. I even looked for pillow shops! Please Alantara buy new pillows. You have a stunning resort but its spoilt when i cant enjoy it as i cant sleep.

    Everything except the pillows

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Alantara Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful location and beautifully run resort in the lush setting the staff were simply amazing we loved The Alantara

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Lovely relaxing stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    A bit out of the way but a shuttle is available to get into the town and beach area.

    Lovely resort, lots of lush greenery!

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was wonderful

    The quietness of the place

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Superb welcome, stay and departure. We shall be back!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights

    Hard to say since everything was up to and even exceeding our expectations.

    Service at reception, house cleaning, restaurant and pool area was impeccable. The hotel provided at shuttle service which was likewise impeccable. Have to add that all personnel was superb.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    10
    Dreamlike Stay
    • Leisure trip
    • Couple
    • Alantara Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The only tiniest thing was that the robes in the wardrobe could have been slightly better quality as they were a bit scratchy but that is such a tiny issue and everything else was perfect!

    The suite was wonderful, the bed enormous and the bath and outdoor shower was a real highlight. The staff were wonderful, our room wasn't ready when we arrived so we were kindly offered a complimentary lunch and they had prepared a birthday cake for my partner which they discreetly delivered to the room! The pool is amazing and the shuttle to and from Sanur really made the slightly out of the way location no problem at all. The breakfast was delicious and so varied too, with different options each day at the buffet.

    Stayed in February 2025

  • Reviewed: March 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and location and amenities

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Beautiful and relaxing stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 11 nights
    • Submitted from a mobile device

    Lack of sunbeds

    We stayed for 11 nights and loved everything about this beautiful hotel. It is stylish and relaxing, and the staff are simply the best. The restaurant serves high-quality, tasty food. As an added bonus, we could enjoy daily complimentary afternoon tea and the free shuttle bus to Sanur centre.

    Stayed in March 2025

  • Reviewed: February 28, 2025

    10
    Perfect welcome to Bali 🙏🏼
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night

    OMG this was the best welcome to Bali ❤️ We booked this place for just one night and the food, the pool and the night entertainment was over and beyond. The staff is extremely well training in helping the clients. Highly recommended.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    It was perfect
    • Leisure trip
    • Solo traveler
    • Alantara Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Overall a lovely stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a bit far from the main area of Sanur. The Stairs to our room were a lot especially will old knees The pillows were very hard!

    Lovely staff and pristine cleanliness around all the common areas such as the pool.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Highly recommend
    • Leisure trip
    • Family with young children
    • Alantara Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Stayed with my mum here on a special mother daughter trip. It was absolutely beautiful and so were the staff. Everything is not a problem for them so very helpful and happy. Super clean and stunning rooms. Exceptional food. Not too big also. You can choose to be social or be private. Stunning pool super clean also. I highly recommend. Fantastic price and getting into town is super easy.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Striving for perfection in every detail, though we did notice a stain on our bedsheet.

    The staff is incredibly kind and welcoming. The generous breakfast buffet offers a wide variety of options. The hotel's stunning Balinese architecture beautifully integrates culture with nature.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were very friendly and always happy to help. They had different night and entertainment every other day and a varied specials menu. We had an amazing stay, highly recommend.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Stunning Relaxing Most helpful friendly staff Fantastic spa Tasty beautifully presented food A definite go to hotel!

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit far from the main area but quiet though.

    Breakfast, room, pool , greenery, staff ... Everything was Great 👍😃

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were extremely helpful and the pool was great

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Would definitely stay here again for sure
    • Leisure trip
    • Couple
    • Alantara Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast selection could have been a little bit more extensive but it wasn’t to bad the room could have been a little bit cleaner just a bit more attention to detail but overall pretty good

    Breakfast was good pool was amazing and staff very helpful

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Beautiful resort with super friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night

    I can't really fault this place, but if I had to say something there's no elevator (at least not to our part of the hotel).

    This is such a beautiful resort! From the moment we arrived we felt really taken care of, and there were extra touches like a welcome drink, warm towel to refresh your hands, etc. Huge comfy bed, amazing pool and heaps of different breakfast options, including lots of fun juices, vegetables, an egg station and pastries. The staff went above and beyond - we checked out in the morning and they stored our bags and said we could use the pool until we needed to head off to the airport. I wish we had been able to stay longer.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    The road out front flooded, but nothing the hotel staff could do about this.

    The staff and service at The Alantara were exceptional. I felt so well taken of during my stay. The facilities were very well taken care of, the pool and gardens were beautiful! Would recommend!

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Great small resort. Staff very attentive. Very relaxing.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Absolutely amazing! From the minute you arrive you just feel so welcome. The staff is so sweet and attentive, they all pay attention to detail and seem to care about their guests. We have been to Bali many times and stayed at so many different places but this is my new favorite! The food in the restaurant is very good but the drinks in the poolbar are even better. For us the hotel was close enough to the center but it felt very serene. We absolutely loved the rooms! They were clean, spacious and very well kept. We can not wait to go back!!!

    Stayed in February 2025

  • Reviewed: February 8, 2025

    10
    Great little hotel with amazing staff
    • Leisure trip
    • Couple
    • Alantara Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit too far to walk from the centre of things and the beach but the hotel does have a shuttle. We never used it, as the Grab app was so cheap and reliable. I actually prefer this location as seemed cooler and more quiet than other locations.

    Stayed here twice over a two week period with a trip to the Gili’s in between. Lovely little hotel in a tranquil tropical setting. Great choice at breakfast and the themed evening meals are really great experiences as well. We attended for Chinese new year, which had a great little show on and we also enjoyed an evening meal with a saxophonist playing, who was really good. The swimming pool is great and the ground floor room we had was more than adequate. The best thing about this hotel though is the staff. All are really pleasant and helpful. They genuinely seem to enjoy working there and take trouble to know your name. They also have quite a few students training there as well from the local college. The students are also keen to impress. Will definitely return and would definitely recommend a stay here to anyone. I don’t think you would be disappointed,

    Stayed in February 2025

Showing 1 - 25

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