Was okay for the price we pay. Only one issue was the smell of the room. Strong mold smell. But it will go away once you turn on the Ac for hours and may be keep the door open for abit.

Stayed in March 2025

The place is pretty old. The apartment we got was huge but it's not that well maintained and not that clean. It's situated in some alleys, so it doesn't feel very welcoming when you arrive. We got there pretty late, about 10pm and the receptionist wasn't overly helpful. We were hungry and thought they could maybe help get us something to eat but they weren't interested, we were lucky we have Grab app and sorted it out ourselves.

We just needed a couple of rooms for the night that was close to the airport. Airport organised airport transfer. Breakfast was good.

Stayed in March 2025

It's not in a particularly easy place to walk to shops.

Easy place for a stopover. Everything you need, close to the airport, nice food, pool if you want it, comfortable lounge area to wait in.

Stayed in March 2025

Excellent value for money if family is travelling on a budget

Stayed in March 2025

I stayed at Diana 2 years ago and was very impressed. Back then I stayed in the Pavillion room which was lovely. This time around I stayed upstairs in a standard room. It was very tired and needed some TLC. The pool area was lovely but in need of maintenance. The food was good quality but ultimately a bit pricey. Compared to my previous stay, it wasn't the same quality but for what we paid, it was about right.

Stayed in March 2025

Property is quite tired, air con patchy, no hot water, not as clean as it could have been despite age.

Cheap, quiet and near airport.

Stayed in February 2025

Is little out the centre but if you like walk or rent a scooter then its nice

Nice quite place, friendly staff and look cozy, nice restourant whit very delicious breakfast, There is a swimming pool. The room is nice and clean, i will recommend the Diana suits

Stayed in January 2025

Maintenance and cold water

Location

Stayed in January 2025

The rooms are dated. Needs a bit of renovation. 1 bedroom stinks as the bathroom was not working properly. Flushing issue. Bathrooms were old. Took a long time for shower to heat up.

The family suite, all 3 rooms has en-suite bathroom and with bathtubs. Kids loved it. The living room is also spacious with good size fridge. Only 10mins drive to airport, perfect for morning or late-night flight.

Stayed in February 2025

The shower water was cold and I wanted a warm shower before my flight. The bar had no wine even though it was on the menu. The bedding was dirty and the door to the room was hard to close.

I was given a welcome drink upon arrival and breakfast was included. It is close to the airport, so if you just want to sleep before your flight it is a good choice. I was allowed to leave my luggage in the storage room.

Stayed in December 2024

Some furniture in the common areas should be renewed soon. The restaurant is very basic.

Room was a good size. The receptionist was very helpful and friendly. All staff were friendly.

Stayed in January 2025

Room smell was mouldy

Food was amazing. Staff excellent.

Stayed in January 2025

Hotel is located in one of the back streets. The walk to the nearby restaurants is at least 750m and to the main centre of Kuta would require vehicular transport. Maxim share hire is quite cheep.

A nice quiet hotel located near to the airport. Value for money. There is a bar and restaurant in the hotel if you need a meal. The rooms are located around a central courtyard and pool area. Good for chilling out. The rooms have a relaxing tropical feel.

Stayed in December 2024

Breakfast was very simple - not much to it

Very nice facilities and friendly staff

Stayed in December 2024

The bedding appeared spoty and dirty, and the toilet wasn't flushing properly.

The location was great!, very close to the airport and amenities.

Stayed in December 2024

So not flexible, behind you for everything, i know its their work, but still could have given time for payment. As my friend were on the way for us to collect and pay them. Reaching Property is a task for van drivers. Every drivers around found it difficult to drive in that road.

Rooms were huge and neat and clean.

Stayed in December 2024

Bathroom is tired & basic. Aircon very noisy & needs a filter clean.

Good transit hotel for 1 night. Comfortable bed. Breakfast included. Reasonably priced.

Stayed in January 2025

Old equipment. Smells not good. especially in one room from the bathroom smelled not good. No windows inside rooms.

Big 3 bedroom with 3 bathrooms.

Stayed in January 2025

Big spacious family room

Stayed in December 2024

no side table next to bed, mirror hight to low we wait after 15:30 to go as last to the room and my mother really had to lay down after a long car drive, after 4 times asking we where put as very last from the other 30 guests so more care to the difficult to walk people, is a service piont if assistaince is needed.

Easy to go to the hotel room mainfloor good bed with airco and fridge

Stayed in January 2025

There wasn't any hot water in the shower but it didn't worry us as the weather was warm!

We booked the Diana Suite for an afternoon/ evening as we had a late flight and it is very close to the airport. This would have been a lovely hotel years ago but it is getting old and the rooms are showing their age. The reception area and pool are lovely. We ate dinner in the restaurant which was good. This is a great base if you have a late flight. Amazing value for money .

Stayed in December 2024

Breakfast was not appealing. Wifi was weak and stopped working in the morning. Not usually a big deal for me but coming into a new country without a local SIM card makes it impossible to hire a grab or plan anything. The maintenance man drove me to a shop on his personal scooter to grab new SIM card which was super nice.

My flight arrived at 2am and the property was a 5-10 minute cab ride away. You can tell this use to be a really nice place 20 years ago but I’m afraid it needs a really deep clean and freshen up (paint, fixtures, etc…). For just over $50 cad I expected a little more.

Stayed in December 2024

No hot water very noisy bathroom had open ceiling and it sounded like there was some one in the bathroom

Close to everything

Stayed in December 2024

No shuttle service although advertised and the cat was parked. Difficult to find the location. On checkout you need to wait because they are checking the room. You feel like a thief although there is nothing to steal

Nice room. Comfortable bed. Internet and TV working, not noisy. Close to the airport, indonesian food option including vegetarian and low carb.

Stayed in December 2024