I would like to see something new on the menu. The staff do not know a lot of English and sometimes it is hard to communication what you need.

The staff are lovely. The price of the rooms is great as it is a 20 min car ride to Sanur. Love the cats everywhere.

Stayed in February 2025

Nothing

The staff was very good, I left my wallet at reception, which was very busy and staff returned it to my room

Stayed in December 2024

Parking

Room size, facilities

Stayed in December 2024

I didn't like the mould in the bathroom and I had very noisy neighbours who were swearing at me when I asked them to be quiet at 1am in the morning.

The pool was lovely.

Stayed in December 2024

N/A

My husband and I felt very relaxed and felt the staff were very attentive. The hotel is gorgeous. Would stay here again in a heartbeat

Stayed in December 2024

Restaurant and breakfast menu

Great pool setup it quite and relaxing

Stayed in September 2024

Bathroom could have been a bit cleaner. Not really a complain but we did book a pool view room and was instead given a room very close to the pool (no pool view) which was fine for us =))

The room was nice. Beds and pillows very comfortable. Aircon working perfectly. Both pools were great.

Stayed in December 2024

lots of cats around lunch room, wifi connect not stable

friendly staff

Stayed in November 2024

The pools are mostly for swimmers, there are no pool area with around 120-130cm where you can easily having a bath, just 50/150 or 160.

The environment of the hotel is beautiful, like a hidden gem inside the big urbanised area. Wide selection and delicious breakfast. Various program possibilities inside, like tennis or billiard.

Stayed in October 2024

Room wasn’t super clean but good enough.

The breakfast was great, the people working at the hotel were very friendly, the pool was amazing and the rooms were nicely comfortable.

Stayed in October 2024

Nothing about the hotel.

Lovely pool and back garden. It's like a little Oasis in the City. Room is adequate Breakfast is ok.

Stayed in October 2024

Half of the staff are trainees and they seem to be lacking some training (not their fault of course). This (or otherwise mistakes from the actual staff) led to some mistakes which then took their toll on us. For example, we had to pay upon arrival and they afterwards lost their copy of receipt of payment. Hence, the hotel staff couldn't find any better solution than ringing our room phone a bit before midnight while we were vast asleep for an early rise the next day, to ask us if we have our own copy of receipt of payment and can come down to give it to them, as they lost theirs. We explained we were asleep, this didn't sound urgent and a fault on their side, not our own, so we'd come by the next day. We let them make a copy of our receipt the next morning. The whole experience was incredibly unprofessional.

Pool is amazing, breakfast is elaborate, room is really good!

Stayed in October 2024

Wish we stay longer definitely stay longer next one

Staff very friendly only stay 1 night as stop over to Amed with late flight flying in Breakfast good great selection Bed & pillow so comfy Saw people with their dogs there Pet friendly accommodation was super cool

Stayed in August 2024

The restaurant buffet breakfast was horrible. The evening food was okay.

The large extensive gardens and well kept lawns and the swimming pool. There was one long narrow pool which was 2m deep through out and at one end a large 4m deep section

Stayed in September 2024

Lovely grounds, pool and facilties

Stayed in August 2024

We extended and moved from a double room to a suite. The suite was a bit grubby and didn't feel as luxurious, the shower was poor. The massage is people who come to your room, so you don't get the full spa experience. We didn't feel the quality of the massage was the best.

Beautiful relaxing stay. It is off a main road, but once you're inside you feel like you're cut off from it all. Gardens are beautiful and we loved the long swimming pool. Breakfasts was really good. We loved the rainfall shower. It's the perfect place to spend a couple of days relaxing.

Stayed in July 2024

Mosquitos

It has a big pool and nice view

Stayed in July 2024

This hotel is located a bit out and we struggled to get transport at peak time in the evening, but had no issue organising grabs/gojeks (scooters) during the day.

This hotel was a hidden gem. The restaurant provides delicious food- especially the Nasi goreng, and the Parma was the best I’ve had in Bali. Beds are extra comfortable, and the staff are very happy to help. The trainee staff who were on placement during our stay were also doing an amazing job. My Dad and I especially enjoyed befriending the several cats that live on the ground- they’re very friendly once they get to know you. :) We also enjoyed the small warung across the road too which had delicious and very traditional Balinese food for super cheap!

Stayed in July 2024

Niks

Great room!

Stayed in July 2024

The bathroom was quite small and the pool table was out of order which was a shame as it was one of the reasons we booked with this hotel. The food was also a bit disappointing.

The staff were kind and helpful. The pool was unusual but great! And they had local entertainment in the evening.

Stayed in July 2024

The room smelt very musty, but it was clean and well equipped.

Great breakfast, lovely grounds, great swimming pool. Amazing value.

Stayed in June 2024

Location

The pool

Stayed in May 2024

The menu in restaurant could have more variety.

Lovely hotel. Staff very helpful.

Stayed in May 2024

The tour desk planner Purniati didn't know any details about the trip I wanted. You would think the hotel would have this information right away along with brochures. I really didn't know what was going to happen on my tour until I went on it. The driver on my tour was short tempered and appeared rude at times. The pool table needs new pool cues.

The breakfast was excellent and the hours 7am to 10:30am were better than most. The long deep swimming pool was really unique and excellent. Pool is 12 feet deep at maximum depth. The grounds were very well kept and very beautiful. The restaurant and bar are reasonably priced and the bar was very good. Wednesday night welcome music and dancers was a really nice touch.

Stayed in May 2024