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Reviews of The Haven

Jalan Barakuda, 83350 Gili Trawangan, Indonesia

#30 of 133 hotels in Gili Trawangan

Guests' Choice

Review Score

Based on 32 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    7.9

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.4

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: January 8, 2025

    10
    Repeat? Yes!
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Just a bit dark and hidden if cycling and a lot of mosquitoes at night but they provide the spray.

    The accommodation is superb! Quiet place, middle of the island, clean, got two showers, privacy pool for each room, suitable for Muslims and honeymoon couples. Just like what we imagined...

    Stayed in January 2025

  • Reviewed: November 3, 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    The pool was abit chloriney

    The property was beautiful the whole outside area was just loverly to sit in and enjoy the pool and sun and the bathroom was just beautiful too. Didit was sooo helpful and really explained everything when we arrived and if we wanted to know anything he was the one to talk to. The location was good I recon it is like a 5ish min bike ride to either side which was good and the area in nice and quiet.

    Stayed in November 2024

  • Reviewed: October 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Host was very kind and helpful. Villa is spaciaous and the pool is amazing.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Private luxury villa huge space
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    there was nothing not to like

    the private pool was lush, Didit the manager was the greatest host of all time so respectful and helpful he went above and beyond 24/7. Clean, comfy bed, massive room, great aircon, love the outdoor bathroom!

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    Recommended me.
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Although the bikes were included, they might need to be serviced. Location is a bit far from the shore, which can also be an advantage cause it's away from the nightlife noise.

    Room was great as we expected. It looks exactly from the pics. Breakfast was nice. Didit was kind, proactive and helpful. Bikes were included in the price

    Stayed in September 2024

  • Reviewed: September 24, 2024

    10
    Lovely stay, super friendly staff, amazing location
    • Leisure trip
    • Solo traveler
    • Villa with Private Pool
    • Stayed 3 nights

    nothing in particular. I would mention the internet speed - not really a concern but not the best one

    the location, whole complex

    Stayed in August 2024

  • Reviewed: September 12, 2024

    10
    Superb!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The description says the property is 23m2 which nearly put us off booking as we thought it would be small for the 4 of us. It is way bigger that that, all very spacious and comfortable, we’re so glad we booked!

    The Haven was perfect for us. Well located for a peaceful stay yet close enough for the fabulous bars, restaurants and beaches of Gili T. Didit was amazing. So welcoming and willing to help us with anything we asked. He made our stay truly memorable, cannot thank him enough.

    Stayed in August 2024

  • Reviewed: August 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit pricy and not really value for money what we paid. However, just enjoy stay on beautiful island, water and beaches are beautiful, clean and so peaceful.

    Pool, specious villa, simple but comfortable and very clean. We even liked location bit away from center but so peaceful with birds chirping in the morning and just silence...Mr. Didit the manager was really helpful and around whatever was missing he would got it done promptly. And not to forget breakfast was really great 😀

    Stayed in August 2024

  • Reviewed: July 19, 2024

    10
    Very pleasant and comfortable place ☺️
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Didit ,thank you very much for your kindness ! Very friendly and helpful staff . They give us a bicycle 🚲 so was very nice to go around. Breakfast very tasty and served in the villa terrace . The bathroom new and very comfortable . Double shower 🚿

    Stayed in July 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights

    It's a bit far away from the center of activity and the road to it is not well lit at night. This is a minor thing because everything is relatively close.

    The rooms and private pool were really great. It is a very quiet location. A good value. The staff were very friendly and helpful. Fast responses to our requests.

    Stayed in April 2024

  • Reviewed: October 10, 2023

    10
    Beautiful villa to enjoy privacy and relax
    • Leisure trip
    • Travelers with friends
    • Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The private pool and bathroom are exceptional

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Dreamy villa in Gili T
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was good (quite a few options to select from) but could be better, I personally didn’t like that you had to confirm it a day in advance but also found this in other places of Indonesia so it might be a common thing. Location was a bit out of the way without the bikes and also a recommendation we’d like to give is to add some space by the pool to sunbathe and make the most of it!

    The villa felt really comfortable and spacious, clean and the pool was massive! We rented it for a birthday celebration and it gave us the space and privacy we needed, feeling like we were living our best life in Indonesia :) Also a positive they have bikes available for guests for free!

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    Beautiful inside and out, Deddy the haven manager was absolutely exceptional, anything we needed he made it happen . Loved every minute of our stay.

    Stayed in August 2023

  • Reviewed: September 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved our stay here and would definitely stay here again when we come back. The Villa was really nice and the staff were super helpful.

    Stayed in September 2023

  • Reviewed: August 16, 2023

    10
    Excellent. Definitely Recommend ⭐️
    • Leisure trip
    • Travelers with friends
    • Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing bad to say about the property!

    Very clean & open space. Lovely outdoor area and private pool. Good option of snack bar at small additional charge. Free bikes included for duration of stay to use and get around on. Wonderful breakfast with varied choices delivered to the villa at a chosen time freshly made and prepared by Dedy every morning. Lovely nice outdoor shower and toilet facilities. No bugs or anything which I was afraid of. Definitely recommend and loved our stay.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Perfect stay for a family or 2 couples.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    The first day cycling to the beach, after 20 years haven't cycled. But within a few days it was much easier. 😀😀

    Everything was very clean. The host was super friendly. Enough options for breakfast. And was very good. Bikes were included.

    Stayed in August 2023

  • Reviewed: June 24, 2024

    7.0
    Bit of a disappointment
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    During our stay we unfortunately endured the problems with water, with made our stay kinda unpleasant. Although manager apologized and informed us that this is the issue in all island, we still expected do not have such issues in quite expensive accommodation. First day after coming to the beach and taking a shower, the water just disappeared. So until the problem was fixed, I had to finish washing my hair on the sink with a cup pouring the water on top. Also we couldn’t flush the toilet. Same issues repeated unfortunately throughout all our stay, as the water kept disappearing. With the money collected the owner of the villa could invest into fixing the water tanks or somehow fixing the problem. Also we had electricity gone as well before sleeping time, which made our room very hot, until the problem got fixed.. This was not our first stay in Gili and previously we have not encountered same issues even staying in way cheaper places. The owner did not offer us any refund or any kind of apology gesture for all the inconveniences caused (except to manager’s apology). Unfortunately will not stay again in this place and warning others to consider if you want a comfortable stay.

    The manager Didi was extremely friendly, he reacted quick to our requests. Private pool Big spacious villa

    Stayed in June 2024

  • Reviewed: October 18, 2023

    6.0
    Overall good. Staff helpful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed very hard and a long way to walk for snorkelling

    Lovely pool and bathrooms

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good stay, but expensive and far
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Very far from the beach, staff was not very prompt, way too expensive for the location

    Good room and pool, very nice bathroom

    Stayed in August 2023

  • Reviewed: March 24, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Villa with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: December 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: October 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: September 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: July 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

Showing 1 - 25

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