The hotel is amazing and the staff are the kindest and most professional i ever met. Their spa is out of this world and the villas are so nice

Stayed in June 2022

The service was incredible and the views were breathtaking. Best place we’ve ever stayed, thank you Kayon!

Stayed in June 2022

Villa & staff were amazing! resort was stunning!’

Stayed in May 2022

I would consider earlier check-in ;)

All was great!

Stayed in June 2022

This place is magical! Everything from the room, the service, staff, food and infinity pool are top notch. The staff are all so kind and always greats you with a big smile and treat you like royalties. They were also so helpful providing us motorcycle at the hotel, and from the resort it was easy to visit the rice terraces and waterfalls. Overall, amazing! Highly recommend this place for everyone!

Stayed in June 2022

Everything was perfect

The only thing what i want to say ; it was awesome ❤️

Stayed in June 2022

it was a little far from city central

the room, facilities, food and staff were amazing!

Stayed in May 2022

well done

Stayed in May 2022

nothing - it was perfect

My boyfriend and I treated ourselves to two nights at Kayon Jungle Resort and it was one of the most magical places we’ve ever been to. This is our fifth trip to Bali and we were in awe of how beautiful this resort is. The mornings I’d wake up to sunrise yoga at 7am with Andi and he was phenomenal - making everyone smile, laugh and feel relaxed throughout the class. We would then go to the most elaborate breakfast - all free. Pages on pages of options including vegan and veggie dishes. We would share 3-4 dishes! During the day we relaxed by the many warm and cold pools and got tipsy during happy hour from 1-3pm. The photos you can take here are incredible. Finally the staff are ridiculously friendly and can’t do enough for you. Also it’s worth noting the beds are super comfy. The most magical place I’ve stayed in my life.

Stayed in May 2022

nothing, all was great

the best property I have been in a long time. amazing location, incredible architecture and design, friendly and caring staff, delicious and amazingly presented food.

Stayed in May 2022

cleanliness could be improved. For example stains on sheet and towels had a smell. The shower had a strong smell when we used it as well.

the pools are so beautiful obviously. mostly the kindness of the staff is what I will remember the most

Stayed in May 2022

This is hands down the best resort I have ever stayed at. It is so beautiful that it feels surreal. I stayed in The Valley Pool Villa with private infinity pool and breathing views. Also, there are communal pools on three floors (resembling terraced rice fields). The staff in simply fantastic. I had the best butler Devi who can do miracles. Such a kind, professional and helpful person. Also, my main waiter Junaidi was amazing. Overall the service level is impeccable! The food is a story for itself. Kapitu, the main restaurant in the resort, has better food than many European Michelin star restaurants I’ve been to. Excellent combination of local and international cuisine. + excellent Wi-Fi speed, amazing spa, super photogenic place…

Stayed in May 2022

Staff service was amazing. Rooms were great, and very clean. Amazing location and views

Stayed in May 2022

Nothing, better than expected.

Resort pool was great. Rooms are comfy and massive with great privacy and amenities. Private pool with infinity edge a bonus. Food tasty. Service exceptional.

Stayed in May 2022

Only one small mention, the restaurant wasn’t open on some nights so we had to eat in the jungle bar, food was fabulous but we ate there at lunch time too!

Just WOW!! The pictures of this resort do not do it any justice.. it’s amazing, we stayed in a Jungle Pool villa, it was very clean and had some lovely touches, from flowers on our bed to flowers in the bath.. Without a doubt the staff at Kayon Jungle were exceptional!!

Stayed in April 2022

Beautiful resort with exceptional customer service.

Stayed in April 2022

Everything! Staff, location, the hotel.

Stayed in April 2022

Not a criticism of the hotel itself as they are clear the hotel is located outside of Ubud, but be mindful that it's 35-40 Min drive into Ubud if you are wanting to be in the thick of it. They offer a free shuttle to and from Ubud throughout the day though.

The staff were absolutely incredible. So friendly and helpful. We loved that most of the staff are local people near the hotel and they have done a fantastic job training them. Every single staff member makes the effort to learn your name and its a really lovely touch. The setting is incredible and they have done really well building the hotel to suit its surroundings. All amenities were of an exceptional standard. We had an incredible time.

Stayed in April 2022

Limited breakfast

The staff, they are kindly.

Stayed in April 2022

nothinggg

everythinggg

Stayed in April 2022

Everything and every spot of the hotel was amazing.

Stayed in April 2022

Nothing, everything was more than what we could ask for.

Incredible property with exceptional staff. Everything about The Kayon Jungle Resort was perfect. The highlight of our stay was the service we received from the resorts butlers and other staff. Yuni, Septi, Hendrix, and the manager Koko to name a few. The location is great and within a quick drive to many of Ubud’s destinations. There is also so much to do and see on the resort itself. Exceptional food, beautiful multi-level pools, and the floating breakfast in the villa was an awesome experience. Highly recommend this resort!

Stayed in April 2022

lil bit far from city but thst ehat we liked as well in a way

nr. 1: the suite! the room and its viee, also the view from the pool and staff were outstanding

Stayed in April 2022

Nothing

Its very good i plane to go back

Stayed in April 2022

We encountered repeated upselling of dinner and massages, which felt more like a sales pitch than a genuine luxury experience. Service was also slow—waiting over 30 minutes by the pool without being attended to. When we went for afternoon tea, we were made to feel uncomfortable after being questioned about our attire, despite it meeting the dress code. Another major issue was the deal Kayon seems to have with local taxi drivers. We were charged 225k by the hotel for a short 15-minute journey, and the driver persistently tried to sell us tours, jewelry, and coffee, making the ride uncomfortable. We later had the same journey organised by a different venue for just 130k, revealing a significant price discrepancy. Our room had a persistent damp smell, which added to our dissatisfaction. The hotel manager did try to make amends once we raised our concerns, which we appreciated, but by then, we had decided to book alternate accommodation.

The grounds at Kayon are undeniably beautiful. However, the experience overall did not meet the 5-star standard we expected, especially given the very high prices. We did not stay for our full booking. The hotel also waived some fees upon check out as a gesture of goodwill.

Stayed in October 2024