Nothing. Honestly the place is excellent. There are a lot of bugs, but that is this part of Bali, and certainly nothing the hotel could do about that (they do have mosquito nets in the rooms which are great!).

The hotel is beautiful, the staff are wonderful, and the atmosphere is one of peace and relaxation. Agung is an absolute diamond and he looked after us so well at meals, or around the pool. We had a villa with a pool (saw 20 monkeys in the jungle from the pool one day!), and also had the dinner/movie night that the hotel offers and Gomboh was excellent. I could talk to how excellent loads of the staff were, but honestly, the place is a slice of heaven.

Stayed in April 2024

Amazing stay in Ubud, Bali. From start to finish the staff were unbelievably friendly and really couldn’t do enough for us, and the grounds/rooms are beautiful - especially the pool area. Food was well presented and delicious.

Stayed in March 2024

There was nothing that I didn't like

Everything about Kayon Resort was exceptional.

Stayed in March 2024

Great relaxing place and friendly staff! Overall a great stay.

Stayed in April 2024

Nothing.

On our experience with The Kayon Resort, we really like the view, the food, and the services of their employee. The magnificent view of their hotel is a must-see, especially the view of the waterfalls while on your romantic dinner or even breakfast. The food is exquisite. We enjoyed their 7 menu dinner and all of them are 10/10. Complements to the chef 👨‍🍳 🙌 Lastly, the all staff of The Kayon Resort, their Restaurant, and Spa are all friendly and very accommodating. Shout-out to Gungde who accommodated us during our Romantic Dinner, and Agus who was with us during breakfast in front of the waterfalls.

Stayed in March 2024

As everywhere in Ubud, everything is quite damp and humid. It would be great to find a solution to keep bed sheets dry.

We were pleasantly surprised by the delightful cuisine and the enjoyable music and dance performance during dinner.

Stayed in March 2024

The odd blogger inanely talking to their phone and pretending they are really happy and sorted before sinking back into loneliness and tears but, hey, it's 2024. Fortunately the Kayon has banned drones.

This was the first place we stayed in Bali (we wanted to avoid Seminyak). We were greeted warmly and graciously on arrival. This is a beautiful establishment, small and peaceful with exceptionally friendly staff and beautiful grounds. Food and cocktails were superb. The regular free transfer to/from Ubud was really useful. Our room was very comfortable and clean. Perfect for couples or lone travellers.

Stayed in February 2024

Everything was perfect! We would have loved if they had a refillable water station so we could reduce the water bottles we bought though.

Absolutely stunning property in the jungle, just a 15 minute scooter/drive from the centre of Ubud—far enough to feel completely serene but close enough to explore. One of the most beautiful places we’ve ever stayed. Lovely room, incredible pool, very authentic Balinese charm, amazing staff and service (they all knew our names and room number). Hope I can come back here one day!

Stayed in March 2024

The pool area is a bit outdated, needs an upgrade

Very good service, nice staff, peacefull.

Stayed in March 2024

Pretty much nothing. We really loved our stay here. Few minor feedback: - Our TV turned on at 6:30am on its own, which was probably an accidental configuration, no big deal :) - Free yoga session only available at 7am which is a bit early for us and the session overall could be improved with more extensive instructions on each movement. Again, no biggie here, it is a free yoga session after all - Spa menu was quite pricey (i.e. on average 1-1.5 million IDR per person for their massages/spa sessions). They do offer 20-30% discount though

- Staff here was exceptional, from the minute you step into the Hotel lobby until the minute you leave, their customer service and attentiveness is unmatched - Amazing infinity pool with the jungle view - Super affordable restaurant menu (Lunch and Dinner), delicious as well - Free services which we enjoyed (e.g. Afternoon tea and dessert, 10 min neck and shoulder massage at their spa, yoga session, morning walking tours to the rice fields) - Delicious and extensive breakfast menu

Stayed in March 2024

Maybe can provide more options for yoga.

It was one of the greatest stay of our trip. I was a bit worried about the noises from the valley or jungle as I am a light sleeper,but it turns out no problem at all. The jungle and overall setup of the resort made us feel very relaxed and we both slept very well in the three nights there. I love the staffs smile and always taking care of you, still leave us with very comfortable space.

Stayed in March 2024

Pillows could be better !

The amenities where really nice, the private pool and floating breakfast was wonderful. The most amazing thing the service, the staff was completely fabulous!! There were so helpful and friendly.

Stayed in March 2024

Nothing

Amazing staff, exceptional room and views of the jungle, the infinity pool over looking the jungle is 10/10. All the food was fanastic!! Highly recommend this hotel

Stayed in February 2024

What a wonderful peaceful stay. All the staff is friendly, helpful and caring. The facilities are charming, well maintained and beautiful, introducing you to the Balinese culture. We especially loved how quiet the area and rooms were. Best night sleep in years.

Stayed in February 2024

Amazing service

Stayed in February 2024

One of the nights there was a mouse or other animal making noises on the bamboo ceiling over our bed, which made it difficult to sleep. But the staff came to check immediately and advised us to keep the light on, and that helped, so we managed to sleep after all.

Everything was wonderful. The staff are so attentive and observant, they anticipate your every need even before making eye contact. We felt extremely pampered by all the staff, and the food was amazing from breakfast to dinner. Their afternoon tea service is also great, with a buffet of desserts and any hot drink you'd like. We were very well taken care of. And the location, wow, it's a beautiful place in the jungle, with lush green views. We even had some monkeys visit our balcony in the morning, which was an amazing experience. But if you're not into that, know what you're singing up for, as the property is in a jungle. If you're looking to experience some of the best service of your life, in a gorgeous place, with great food, and aren't afraid of some creatures visiting sometimes, this is the place for you.

Stayed in February 2024

Breakfast could be improved

The private villa is amazing we could see the monkeys directly from our room

Stayed in February 2024

The Hotel itself is romantic

Yes

Stayed in February 2024

An enchanting place! The staff truly exceptional. Impeccable attention to detail. Special thanks go to Pande and Yudi for the passion and heart they put into their work. Until next time!

Stayed in February 2024

Nothing, it was amazing. The best resort hands down. I was travelling alone but I never felt alone. From the welcome to the goodbyes. Wish I was there longer I did not want to leave. I will be back

The breakfast had so much to choose from. Recommend to have it at the waterfall at least once. The pool was refreshing and had an awesome outlook to the jungle. The room was perfect and so clean. But the staff were incredible, they made my holiday, no stress, nothing was a problem I was treated like a princess the whole 8 days. I will be back.

Stayed in February 2024

Food

Location and the staff

Stayed in January 2024

Loved everything

Ambience and hospitality

Stayed in January 2024

The resort was very quiet and relaxing. The staff service was excellent and very polite and helpful. The pool was clean and really enjoyed the waterfall. Photoshoot was perfect, and well organised by the hotel staff.

Stayed in January 2024

Wow. Amazing stay. Must visit hotel if you're travelling to Ubud. Staff were excellent and couldn't do enough for you. Breakfast and evening meals were very tasty and worthwhile. A cosy hotel but still, you didn't always see many people until it came to breakfast, lunch or dinner. The spa facilities were also great, definitely recommend to anyone. We also used the shuttle bus provided by the hotel for easy access to the centre of Ubud. We will definitely be visiting again.

Stayed in January 2024

It was very nice. A small gym would be nice.

We could use the facility and gym at the other Latin resort. The staff was very friendly. The dance show at dinner.

Stayed in January 2024