Jalan Padang Linjong, Gang Agung Roy, Canggu Badung, Kuta Selatan, 80361 Canggu, Indonesia
#19 of 178 hotels in Canggu
Guests' ChoiceBased on 712 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
9.2
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2025
Ryan
AustraliaHands down one of the best places I’ve stayed. The vibe is relaxed, the rooms are beautifully done, and the staff are absolute legends. Everything felt easy and smooth, from check-in to check-out. Close to great spots but still super peaceful. You won’t regret staying here.
Stayed in April 2025
Reviewed: April 5, 2025
Chloe
AustraliaChill spot, super friendly team, and just good vibes all around. Tucked away but close to the action, exactly what I wanted. Would 100% stay again.
Stayed in April 2025
Reviewed: April 4, 2025
Amelia
United KingdomThe Palms was a gorgeous place to stay, about 100m from a busy street that takes you into the centre of canggu. It’s a lovely, quiet stay which we couldn’t have been more thankful for! It was very peaceful! The rooms are spacious with big bathrooms and the staff go over and beyond for their visitors. Only slight negative is the beds are a little firm but we think that’s the same across all of Balis hotels!
Stayed in April 2025
Reviewed: March 30, 2025
Elizabeth
United KingdomLoved our stay here , really friendly staff who look after the place really well. Pool table , ping pong , clean pool , outdoor seating. One of my fave places I’ve stayed in our trip
Stayed in March 2025
Reviewed: March 26, 2025
Laura
AustraliaThe air condition in my room was loud
Location and pool
Stayed in February 2025
Reviewed: March 20, 2025
Izabela
BulgariaThe only downside is the 2-minute walk on a dark street until you reach the hotel. But if you are on a scooter it's not a problem.
Everything was great. The room was nice, and attention to detail was paid to small gifts, candles, and cold water with lime and mint. The pool is great
Stayed in March 2025
Reviewed: March 12, 2025
Pippa
AustraliaLack of food facilities - but very easy to get take away/deliveries.
Location Friendly staff Wasn’t busy
Stayed in March 2025
Reviewed: March 7, 2025
Darya
BelarusNice staff, clean and quite place
Very cosy and not crowded
Stayed in March 2025
Reviewed: February 27, 2025
Thorslund
DenmarkThe service and general kindness of the staff, earns my stay a definite 10/10
Stayed in February 2025
Reviewed: February 22, 2025
Niamh
United KingdomProperty was very modern and location was perfect.
Stayed in February 2025
Reviewed: February 21, 2025
Jessie
Netherlands/
Very nice place with super friendly staff. I liked that besides the pool there are common areas to hang out and that you can buy drinks and some snacks at the accommodation. Would definitely recommend!
Stayed in January 2025
Reviewed: February 19, 2025
Achol
AustraliaNothing. The yellow beer kept on coming and that made me happy.
Honestly, where do I start the start? The manager, staff environment The vibes was so welcoming for a solo traveller. They were accommodating, polite and were there to help you. Honestly, this is my favourite place in Chango and I would honestly come back.
Stayed in February 2025
Reviewed: February 19, 2025
Валерия
RussiaEverything was just amazing! Location is perfect Staff was really friendly And very clean
Stayed in February 2025
Reviewed: February 18, 2025
Ramin
CanadaAll good
Quiet, clean, hot water and good customer service, it s all you need..
Stayed in February 2025
Reviewed: February 14, 2025
Dmitry
Czech RepublicEverything was amazing! Very helpful workers!
Stayed in February 2025
Reviewed: February 5, 2025
David
United KingdomWiFi was intermittent
It really was an oasis of calm in a busy part of Canggu. I love the peace and quiet and the fact that it was not a big complex. Staff were excellent, so friendly.
Stayed in February 2025
Reviewed: January 26, 2025
S
United StatesThe bathroom was not attached to the room and was accessed by going out of the room.
Quiet and comfortable. The AC worked great. Staff was very friendly and accommodating.
Stayed in January 2025
Reviewed: January 10, 2025
Daniel
South AfricaGreat stay in the center of Canggu in a nice quiet street just off on of the main road. Easy access to the best restaurants and close to the beaches and bars. Friendly staff and great pool.
Stayed in January 2025
Reviewed: January 9, 2025
Amber
AustraliaThis is a lovely property in Canggu in a great location. The staff are amazing so friendly and helpful. Each night the staff set up a beautiful aromatherapy in the room which is lovely to settle down in the evenings. Lovely pool and seating areas. The room is spacious and the bed is comfy.
Stayed in December 2024
Reviewed: January 3, 2025
Chelsea
AustraliaI especially liked the mint and lemon water that they give you everyday. They also give you cookies, light a candle every evening in the room and clean everyday. Would stay again
Stayed in January 2025
Reviewed: December 26, 2024
Alexandra
AustraliaThis was my third time staying at The Palms! It is such a beautiful property with lovely amenities and staff. Great location with everything being a short walk or gojek away. You really do feel at home here so if you’re thinking about booking somewhere in Canggu, definitely stay at The Palms!
Stayed in December 2024
Reviewed: December 26, 2024
Adrian
RomaniaNo breakfast
Location was central, hotel does not provide breakfast, small pool, comfy rooms, surrounding quite dodgy as walking during night. Staff was nice and friendly, value for money.
Stayed in December 2024
Reviewed: December 26, 2024
Deborah
AustraliaJust perfection from start to finish. Gede and the team are attentive, welcoming and altogether wonderful.
Stayed in December 2024
Reviewed: December 24, 2024
Omair
OmanIt was perfect no complaints.
The staff were so amazing and helpful. They helped me with luggage since I came in and they guided me where to go and what to do and don't do. The atmosphere in that place was so damn good, Definitely next time am going canggu am booking this magical place. Everything in near by you literally.
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content