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  5. Reviews of The Hidden Paradise Ubud - CHSE Certified

Reviews of The Hidden Paradise Ubud - CHSE Certified This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Dukuh Geria, Pejeng Kawan, Tampaksiring, 80571 Ubud, Indonesia

#159 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 579 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    9.0

  • Free Wifi

    9.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing experience

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Perfectly beautiful!
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The stay was perfect in every possible way. The location was perfect, the infinity pool in the room was absolutely beautiful with a view of the jungle and the best part of our stay were the staff. They always went above and beyond to make our stay as comfortable as possible and always with a smile. It’s a dream stay!

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    It was “Hidden paradise” lovely
    • Leisure trip
    • Couple
    • Garden Villa with Natural View
    • Stayed 7 nights
    • Submitted from a mobile device

    It was too long to go in the center

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premiere Suite
    • Stayed 2 nights

    We had a minor issue with the security guard knocking on our door at 4 AM for about 10 minutes. It scared us a bit, as it was quite unexpected, but we called the receptionist via WhatsApp and she resolved the situation quickly. It turned out to be a misunderstanding — another room had requested toilet paper, and the security guard confused the room numbers.

    We enjoyed this hotel so much that we booked two extra days. We stayed in the Premiere Suite, the view is fantastic, quiet, and private. The breakfast options are great, but their smoothie bowls are something special. The staff is amazing, possibly one of the best we’ve encountered so far, helping us with a scooter, car rental, and everything we needed. Please keep up the great work!

    Stayed in February 2025

  • Reviewed: March 27, 2025

    8.0
    Lovely accommodation in nature
    • Leisure trip
    • Couple
    • Premiere Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely place but difficult to get to. Staff are so friendly and the food is lovely. Had a lovely visit from the monkeys which was a high point but no ironing board in the whole place is not the best.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Perfect stay in Ubud
    • Leisure trip
    • Couple
    • Premiere Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing location, staff very friendly and helpful, clean, food was delicious

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Perfect luxurious stay in serene Ubud
    • Leisure trip
    • Couple
    • Garden Villa with Natural View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room felt a bit not done with too much empty space in the toilet cabin. The breakfast mie goreng was too mushy.

    Very magical location. Our room is very private, surrounden by a small garden. The facilities are great. The pool is very pretty and has a wonderful view. The bar is very cozy and aesthetic. The spa is luxurious with the best offers. The staff is very helpful.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Garden Villa with Natural View
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff is extremely helpful and kind, so they made us feel like in home. The place is close to the center of Ubud but at the same time is far away from the hustle and bassle. You can relax at the swimming pool or explore the area of your choice..Rich breakfast and wonderful view to the valey. I highly recommend the hotel!

    Stayed in March 2025

  • Reviewed: March 13, 2025

    10
    Pure jungle zen
    • Leisure trip
    • Solo traveler
    • Garden Villa with Natural View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Really stunning place surrounded by the jungle and all its sounds. Monkeys come by sometimes. I received a complementary massage and afternoon tea which were both amazing. Really quiet and zen, can’t recommend it enough. Yoga was very good too.

    Stayed in March 2025

  • Reviewed: February 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Garden Villa with Natural View
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool garden and view of the rain forest are lovely . The bathroom was very nice . All the staff were very friendly !

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Amazing jungle life
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The service is good, everything correct, we just didn’t feel so special as at some other places in Bali.

    The infinity pool in front of the room and a view of the jungle is breathtaking and something we will remember forever. The whole resort is just whoa.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    We enjoyed every minute and were always busy with facilities good for health: pool, views, yoga
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Curtains in the room were a bit matured and dirty, but it is a minor issue

    The room, and yoga terrace was gorgeous. The pool was clean, and provided stunning views. Shuttle to the town centre. Breakfasts, including coffee. Just amazing

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Beautiful stay
    • Leisure trip
    • Couple
    • Suite with Valley View
    • Stayed 2 nights

    Nothing

    The room was spacious, comfortable, clean, quiet and beautifully designed. Comfortable bed and nice little verandah. The view to the jungle was spectacular and we enjoyed the nature sounds very much. We very much appreciated the complimentary services of the hotel, such as the afternoon tea at the bar with a beautiful view and a 15 minutes welcome spa treatment that was exceptionally good. We enjoyed good food and drinks at the restaurant. The staff is exceptional ! Would definitely come and stay there again!

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Paradise
    • Leisure trip
    • Couple
    • Premiere Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Amazing place amazing staff

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Family stay in Ubud
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is located in a really nice and quiet neighborhood of Ubud, the view from the hotel is just amazing.The staffs are truly nice and kind , and the restaurant and breakfast is really great as well. Definitely can recommend it:

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Valley View
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing!

    beautiful environment, location and staff

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Garden Villa with Natural View
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe it’s not really comfy when it’s rainy outside and the bathroom and toilet are outside. And also you need to count that it’s in the middle of jungle so roosters and geckos sounds will be there as well. for the soundproofing could be better cause could hear everything from neighbour room. For me cause I like to have a quiet atmosphere around I think not the best option but in general everything is good. It’s just personal preference

    The administration is nice, didn’t use the facilities much but looks good , breakfast was tasty, complimentary fruits and afternoon tea sessions , I like that they really care about the feedback and asking travellers how was their stay

    Stayed in February 2025

  • Reviewed: January 27, 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Honeymoon Suite with Private Plunge Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    I requested for a downgrade of my room from honeymoon suite (since the swimming pool was way too small) to the one with infinity pool access, which was done after a few requests. However I would’ve appreciated a small refund if not full as the room was sold to another customer. Rest of the stay was perfect !

    Hospitality and accommodative approach of the staff.

    Stayed in December 2024

  • Reviewed: January 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Valley View
    • Stayed 1 night
    • Submitted from a mobile device

    This secluded property offers a truly exceptional experience. Our Premier suite, featuring a private infinity pool and breathtaking forest vistas, exceeded expectations. The staff provided outstanding service.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    10
    Amazing & Staff are lovely!
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    The place is amazing!! The staff are so friendly.. we LOVED IT. Huey our 1 year old misses all the staff already, he really enjoyed their friendly faces.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premiere Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly staff, nice views from room or coffee area. Quit in the mountains. And a 10min drive to busy ubud center

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    Truly hidden paradise
    • Leisure trip
    • Travelers with friends
    • Suite with Valley View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful property and nice clean rooms The entry to the hotel needs to be better or atleast kept clear of motorcycles

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Suite with Valley View
    • Stayed 1 night
    • Submitted from a mobile device

    Pool, garden and everything was so beautiful.

    Stayed in December 2024

  • Reviewed: November 26, 2024

    10
    Great place to rest
    • Leisure trip
    • Family with young children
    • Premiere Suite
    • Stayed 4 nights

    nothing

    Wonderful place. Quiet, big room, infinity pool in the room was great, good food, friendly staff.

    Stayed in November 2024

Showing 1 - 25

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