The staffs were smoking inside their office and the smell was so overwhelming. They should not smoking inside the building

Stayed in November 2024

First of all, the lobby was pretty dark. And there's only stairs. No elevator. And my room was on the 2nd floor. 🤦🏻‍♀️ And when I entered the room, I was shocked bcoz I booked for twin bed, but they gave me a kind size bed. Pretty uncomfortable when you're staying with a friend. And my pillow sheet was torn on the edges. Like it was stabbed with a pointy object. So weird! Never seen that before in any hotels that I've been. No slippers. When I checked the toilet seat, I can see stain of previous ppl' p**p. Now this is DISGUSTING! And there was no telephone to call the lobby for my complaints. So I had to go downstairs to tell them. About my complaints, they actually gave me a new pillow cases, they gave me slippers (but told me that this is only given when requested). And about the twin beds, they told me maybe the application (Booking.com) automatically changed my bed type due to lack of rooms available. Since I came there pretty late at night and I was just so tired, I just go back to my room and sleep. But overall it was a pretty bad experience.

The location was pretty close to Dago. And pretty easy to get a Grab car.

Stayed in October 2023

Room was clean, but sheets and towel are a little bit dirty and there was a big stain on the bed from my 1st room so i had to make request for changing it.

Location are nice and the staff are very nice and helpfull. There’s convenience store just beside the lobby. Hot water is on even if it takes a little while, wifi are good.

Stayed in October 2023

mo water in the room

nothing

Stayed in May 2023

The location was good.

Stayed in January 2025

There was no elevator. The bed sheets and pillows had stains. The bathroom floor had a broken tile and water seeped out every time we stepped into the bathroom. Toilet bowl was not clean.

There were many shops nearby.

Stayed in December 2024

It’s awfully dirty, and when I complained about it and asked for them to change the sheet, they didn’t.

The location of this accommodation is close to many attractions in Bandung.

Stayed in June 2024

The bathroom wasn't clean enough. I hope they will give more attention to the bathroom.

Its a good value for money. Place with a strategic location and good facilities. Decently comfortable.

Stayed in June 2024

The payment has been done by booking.com apps but upon arrival there was a WhatsApp message from Regia staff that there will be additional charge IDR 45000 since the room rate didn't match with the one in the apps. Disappointed

Stayed in March 2024

We did not expect anything special but that was way below fine. The bathroom was simply dirty and smelly. Bed sheets looked like “used”, but still better than in the room they showed us at first. The hotel is located by the road and there is a lot of noise all night long.

Friendly staff, private bathroom and decent location considering travelling to Lembang.

Stayed in February 2024

The room has cockroaches 🪳 First saw one on the wall, then another in the toilet. The room is damp, there is mold on the floor. I checked out straight away and booked another room

Stayed in January 2024

We should deposit some money and that’s not necessary i guess.

I think the staff were good and nice. They were so nice and very helpfull and the hotel was meet the expectations. Overall i would stay in here over and over again.

Stayed in December 2023

No lift

Ok

Stayed in November 2023

The room, the linen weren't clean, the baathroom and toilet were dirty with stain. It seems they didn't actually clean it. The first room I got was so smelly, full of cigarette smoke smell, they didn't even feel they had to do something with the smell before assigning the room for me. I know it is very reasonable price, but for the service I would choose elsewhere with highjer price. I asked for late checkout, the guy said not even 5 minutes was allowed. Lesson learned is better avoid this kinda price point, not even value for money. Simply cheap with poor services, moreover there's no lift, you have to use the "bridge-like stairs" which very very noisy, really, not even concrete stairs seriously

The low cost, location

Stayed in September 2023

The downside is really-really noisy came from fast vehicle voice, better have some earplug.

Near a big road & strategic.

Stayed in September 2023

They ask additional charges IDR 32,000 for every room

Stayed in August 2023

I was unable to check in due to the hotel receptionist said that he wasn’t received the booking code while l have paid the reservation.

Nothing

Stayed in July 2023

parkir location and no lift inside this building so u have to bring your luggages using stair but the staff was helpful

location near from dago atas cafe

Stayed in June 2023

nothing

everything

Stayed in May 2023

Facilities and cleaned

Nothing

Stayed in April 2023

parking area

room

Stayed in April 2023

nope. all’s good

all’s good except shower n window view. i sprays direct to my face, hot water only in morning. view from window from my room is not that nice but i not a biggie

Stayed in August 2022

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in August 2024