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Reviews of The Trawangan Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Gili Trawangan, Lombok, 83355 Gili Trawangan, Indonesia

#78 of 133 hotels in Gili Trawangan

Guests' Choice

Review Score

Based on 84 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    9.2

  • Value for money

    7.0

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    7.0
    Nice enjoyable family stay.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Property wasn’t as described, front of the resort was under major construction. No pool, no bar area and our original room was non existent. However, we were upgraded to a nice villa with private pool. This was a fair compensation and the staff were lovely.

    Stayed in April 2024

  • Reviewed: January 10, 2024

    8.0
    Enjoyed our stay with family
    • Leisure trip
    • Family with young children
    • Four-Bedroom Villa with Private Pool
    • Stayed 3 nights

    The main pool bar and second pool bar was not staffed or in working condition. The main pool was a bit dirty with toiletpaper lying around. The place, restaurant and pool was a bit quiet and empty, felt like we were the only guests there.

    The staff was very friendly and helpful. Enjoyed our private pool. Aircons was great. Big spacious open plan areas.

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    I pick the right hotel for our new year holiday. It’s near central. The staffs are friendly specially Mr Yari who always
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and friendly staff , big bed

    Stayed in January 2024

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to wait till 2pm to get into room. Husband was not well so hoping to get in a little early so he could lay down.

    Lovely big rooms. Nice comfy bed and very clean.Nice breakfast and fabulous view whilst eating. Could see turtles swimming by and great view of Lombock.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Lovely
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The Living room should add another vibe.

    The location. The Villa was beautiful.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    It was good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Need to implement room service with calls

    Facilities

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    Nice 😊
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The first night I was there I could hear a lot of music from other establishments, so I couldn’t sleep. The second night however was better and I slept well. I didn’t really like the restaurant food apart from an omelette I had one morning which was great. But you can’t easily walk to other places for food so it’s not a big deal.

    Room was massive and the bathroom was huge too. Overall decent condition. Beach directly opposite the hotel is so beautiful and there are lounges for guests there too. The staff are equally lovely and checked on me when I wasn’t feeling well which was so comforting being a solo female traveler :) thank you

    Stayed in August 2023

  • Reviewed: August 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very friendly and helpful. The room was nice, clean and comfortable.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    great location, perfect beach and friendly staff made it a lovely beach stay!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    service was a little slow

    great location!

    Stayed in August 2023

  • Reviewed: August 2, 2023

    7.0
    It could be nice place, but karaoke spoils your stay at the hotel
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    There is karaoke in front of hotel. Very loud music from 6:30 till 11 pm. Hard to stay there at this time.

    Nice location, nice staff, they have nice Villas behind hotel.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Perfect location and good sized family rooms
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Karaoke every night (late) was not our cup of tea

    Outside the main strip, but close enough. Excellent for walking distance of sunset and sunrise

    Stayed in July 2023

  • Reviewed: May 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Four-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    old building, breakfast ala cart

    next to the beach, not so far from center, not so far from harbour, friendly staff

    Stayed in April 2023

  • Reviewed: April 2, 2023

    8.0
    Good location & great staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was very spacious which requires a stronger aircon for it to be cooled down.

    The location is very convenient with the beach being literally in front of the property and the center of the island just a walking distance away. The staff was great and took great care of the guests. All requests have been quickly addressed.

    Stayed in March 2023

  • Reviewed: November 20, 2022

    6.0
    Nice staff, good location, but poorly maintained and overpriced.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked this as we wanted a place with a pool that provided breakfast; upon arrival we were told that the pool and restaurant were closed, we were given 220,000 rupiah as a refund for breakfast, but the price of the room we booked roughly 1,050,000 rupiah (after the breakfast refund) per night, was not worth it without the pool and included breakfast. The air-con in the room was also not working very well and no matter what setting or how long it was on the room was always hot and humid, the room was not serviced during our stay and there were lots of bugs despite us leaving the windows and door closed - including inside the bed. It was hard to rate this property to poorly as the staff were genuinely lovely, but for the price these issues aren’t excusable, especially given the prices of other - better - properties on the island.

    All of the staff were really really lovely and helpful, they helped with our bags, when we had an issue with one of our bikes and always offered friendly conversation. The room was large, was close to the center (but not too close), and the TV was great with Netflix and Amazon Prime provided.

    Stayed in November 2022

  • Reviewed: October 14, 2022

    9.0
    Amazing location, quiet but very close to shops and restaurants etc. Staff were amazing!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    The main pool needed maintenance and some decor uplift but otherwise I couldn’t fault the resort.

    Our 2 bedroom villa with a private pool was worth the little bit extra. Breakfast by the beach was an amazing start to each day

    Stayed in October 2022

  • Reviewed: October 8, 2022

    8.0
    we are enjoy and happy here
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    the hotel is improving TV Channel (Netflix, Prime video, Apple Tv etc etc), during we stayed in this hotel Octobre 2022, we got trouble to see TV and also wifi. next it will be good, complete TV channel with many film box office.

    calm and quiete area, good for relax and the staff is nice and very helpfull

    Stayed in October 2022

  • Reviewed: September 30, 2022

    8.0
    Great sea views
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast was not good, and no restaurant or dinner options.

    I booked a 2 bed villa with a pool which for our family group was great. We had some good fun in our own private space. The rooms were good and beds comfortable 😌 beachfront but not able to swim at the front due to rocks. Staff were friendly and helpful.

    Stayed in July 2022

  • Reviewed: September 20, 2022

    6.0
    Awesome staff, beautiful beach.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The facilities are not 100% ready at the moment, but they are in the midst of upgrading! Would love to be back when things are more updated. Breakfast could definitely be better.

    The staff was amazing. Friendly, helpful and were always ready to attend to our needs and fix things up whenever necessary. A pretty decent stay at an affordable price for a villa with a private pool!

    Stayed in September 2022

  • Reviewed: August 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    there were some issues with the water, but the staffs are very responsive

    Perfect location, not too far from the main crowd and not too quiet to chill or having personal time. The staffs are very friendly and always helpful for our inquiries. Our rooms are facing the sea and very spacious

    Stayed in August 2022

  • Reviewed: August 27, 2022

    7.0
    when they are ready , then it would be a great property. they just opened after COVID. everything was in construction. n
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    they wasn’t ready after COVID. not really clean in the room. after we said something, they clean again. so we was happy.

    the location, next to everything but still quiet. Really nice staff!

    Stayed in June 2022

  • Reviewed: August 24, 2022

    8.0
    Had an amazing stay! Terima kasih banyak 😁
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    At the time of my stay the TV's weren't working, not a big issue but for the price they perhaps should be working.

    All the staff were so friendly and welcoming especially Geng who taught me some new words in Bahasa 😊 All the staff know your name and you feel part of the family. Such a beautiful view at breakfast, which was delicious (Enak 😉) The location is great, far enough away from all the noisy party bars but close enough to walk and enjoy the various restaurants. Sunset point is also only a 10 min walk away.

    Stayed in August 2022

  • Reviewed: August 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    A little bit care for details

    Well positioned Quiet Nice location and service

    Stayed in August 2022

  • Reviewed: August 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had an amazing experience with The Trawangan Resort! Rooms are big, breakfast is included and the pool is nice. Big thank you to Sugeng and his staff for making us feel right at home with the stay!

    Stayed in August 2022

  • Reviewed: August 7, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Not enough hanging / storage such as drawers in the bedrooms. Our villa door didn't lock

    Pool, breakfast being served at the villa or on the beach. Location is amazing. Close enough to the main street but not too close. Quiet enough to sleep well.

    Stayed in July 2022

Showing 1 - 25

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