Older people may have difficulty with the gradient and stairs in moving about the hotel. Staff require better training as to being proactive in the restaurant - removing plates, asking if you would like tea/coffee, basic stuff in my view. Our room was poorly lit in the bathroom and the bathroom was in need of renovation. We were also missing some basic stuff like hand towels and face washers but overall, given its a 3 star hotel, these were minor inconveniences. The pool also need a bit of sprucing up.

Historically significant building with spectacular views of the mountains and river. The setting for the hotel is breathtaking.

Stayed in March 2025

The atmosphere was so beautiful. Pool area was lovely. Staff were fabulous

Stayed in March 2025

i didnt like when the people were drinking around the pool till early hours of the morning and the staff were not very good at sorting the problem out. there were guests that were not happy with all the noise they will probably never return back to this hotel for that reason so please be aware if there are people running amok to all hours the hotel seems to do nothing about it we are talking 3.50 in the morning

location of hotel was good lot of stairs not good for elderly people or wheel chairs ect

Stayed in March 2025

The facility was beautiful. Very relaxing for us, just what we were after for our holiday

Stayed in March 2025

A little worn down, but renovations underway. A lot of noise from next door room, so thin walls I guess.

Beautiful property from another era. Fascinating look and feel with lots of twists and turns (steps!) Only 10-15 minutes walk from town. Great breakfast and stunning views over the valley.

Stayed in March 2025

We really enjoyed the friendliness and helpfulness of the staff. As hosts they take outstanding care of their guests. One feels very welcomed and safe in their care.

Stayed in March 2025

I didn’t mind them but those who find steps difficult might not cope as the hotel is located on a range of levels. The noise from the road in the foyer is a little intrusive but can’t be heard below in the rooms and the pools.

The hotel is in the traditional Bali style being one of the oldest hotels in Bali. The rooms have been recently upgraded and everything works really well. I loved the spa and the hot and cold pools in the beautifully decorated cave. The food is beautiful. The natural spring pool is a treat and the staff are all very friendly and helpful.

Stayed in March 2025

Love it all. Although there are alot of renovations going on it didn't distub us or detract from the stay. Looking forward to seeing the renovated rooms.

Stayed in February 2025

Pool needs retiling it is dangerous with so many cracked tiles missing

Traditional style Balinese hotel easy walk to town

Stayed in February 2025

The main pool still has broken tiles, we first stayed at this hotel 35 years ago and the main pool had broken tiles then and we again stayed in 2015 and still broken tiles in the main pool, i even cut my foot on that trip. it seems that management isn't concerned about fixing this problem, which is a shame.

The Hotel is well located and easy walk to the town, local cafes, temples etc

Stayed in February 2025

You could really use a better maintenance of this place. The pool is in need of remake, the ponds also should be better arranged and also, you could use some insecticide treatment for the plants. There were mosquitoes. But overall, it was a good experience for the money we paid. Oh, and also a better equipped pool bar. Would be nice to have some fruit juices, coconuts, ice cream by the pool.

Super nice staff! The employers are really nice, do their jobs well:from reception to cleaning to kitchen to spa, the service is top. The location is nice. They have a really beautiful view towards the temple and the forest. The design of the hotel is top: very green and a lot of stone sculptures that give this place a mistique air. The SPA is just wow. Even though they have a lot of rooms it felt really intimate and not at all crowded. The breakfast was good. The rooms were good enough, big and clean. The furniture a bit old but it wasn't a problem. The location is great for exploration. Such a nice and quiet place, but also close to the busy area in Ubud and the ridge walk.

Stayed in January 2025

The rooms are dated. Especially the bathrooms

The location is the best. Your in the jungle and it feels very authentic

Stayed in February 2025

The room was dated, the pools need fixing with all the broken tiles. The the river pool didn’t have a pool/bar attendant or pool umberellas. No shuttle into town like the info booklet in the room states.

The views and gardens

Stayed in January 2025

My only negative would be the musty smell in the room.

This place is so tranquil. The staff were amazing. The food was very tasty. The location is a short walk into Ubud market shopping town. We had rain and some stomes, but that made the resort more mystical and lush. The stairs to and from the rooms can be challenging. I'd definitely come back.

Stayed in January 2025

It’s beautiful but it’s showing it’s age and getting a bit run down

The pools and gardens are amazing

Stayed in January 2025

The bathroom needs an upgrade though the existing one is still clean, but old

The ambiance is superb!

Stayed in December 2024

Rooms down the bottom of the property are a little dated, decor-wise. But looks as though a renovation program is in place

This place has such a gracious history of welcoming international travellers and showing them the sophistication and beauty of Balinese culture. Long may it continue. Stunning art is dotted around the property, which stretches up and down a tropical hillside, flanked by the sacred Tjampuhan River. As my room was down by the river I was lulled to sleep by the sound of its rushing waters, and got lots of exercise walking up and down the steps. This location gives great access to the centre of Ubud without its hectic vibe. The breakfast buffet is spectacular, with super attentive staff and such a choice of foods. To the reviewer who complained about 'no bacon' 🙄 you've come to a gorgeous country, why not open your mind and try something new? Like the special Balinese treats? The omelette cooked fresh for you? The pool is a beautiful spot, with charming carvings. The spa is amazing, I had a superb 90 minute Balinese massage by the river. Final special shout-out to head of the cleaning team for my room - Surat(?spelling) who was so warm and friendly. I wish he was my uncle.

Stayed in January 2025

Was not a fan, would not stay here again . Location not the best to far out from all the shopping and night life. Staff not the greatest, had to ask several times for things , like towels . So many bugs flying around . Way to many steps to climb to get in and out of room , to get to main foyer. Quite dangerous when it’s raining. Menu could have been better for breakfast. It lacked atmosphere.

The architecture, was beautiful

Stayed in January 2025

Lots of steps, might be a problem for some.

I had an incredible stay at this hotel! The property is absolutely stunning and incredibly spacious—so much so that it’s easy to lose your way while exploring. The lush greenery everywhere makes the surroundings feel like a true paradise.

Stayed in December 2024

A few stairs at property but a bit of exercise never hurt anyone lol

Beautiful property walking distance to town and markets

Stayed in December 2024

The stairs. Part of the charm was the feeling of antiquity: but there are a lot of stairs to climb to go anywhere, to the dining, room, pool, lobby or anywhere. At night there was little light on the stairs.

The gardens and surrounding jungle area was beautiful. The staff was excellent. The fresh flowers outside our rooms were lovely. The breakfast offerings were varied and delicious.

Stayed in November 2024

You need to climb a lot of steep stairs 😬

The room was very spacious and clean. Absolutely no problem with mosquitoes. Staff was friendly. Breakfast was good. And the room was absolutely quiet with a view into lush green jungle within the city center (10 minutes walk).

Stayed in December 2024

Amazing view and lovely staff

Stayed in December 2024

The bathroom on the upper floor has no ventilation. The rooms are not sealed very well, it can get a little humid, but it looks many hotels are the same in this case.

The staff are all very helpful and especially Sudira who help us booked the scooter and activities easily. The facilities are good, hot spa, very big yard and greens, jungle view is amazing from my room.

Stayed in December 2024