The service at Woo Bar was very slow on the night prior to silence day. The property lacks a kids club and related activities.

We were a group of 19 including 8 kids. We stayed in Villas for our entire duration and the villas are very well designed with an amazing Bose Audio System. The Away spa is really amazing. It was my second visit to W Bali but for sure would visit the property again future. The nightlife around the property is also very exciting as Shishi Club is right outside the property and mexicola only few blocks away. We visited during The Nyepi festival and had to spend an entire say mandatorily in the resort due to silence day. But the resort all the activities running hence it was very comfortable experience.

Stayed in March 2025

we loved everything!

Everything was wonderful. The staff EXCELLENT, so friendly and warm. The food at the Fire restaurant was amazing and the wait staff went above and beyond to welcome us. We had a wonderful time, wish we had more time. Thank you all very much!

Stayed in March 2025

Would prefer less deep fried food options for lunch, but that’s just being picky

Magnificent hotel. Would stay again in a heartbeat

Stayed in March 2025

Exceptional hospitality from all staff and in a perfect location. The Marvellous Suite and its views were amazing.

Stayed in March 2025

Nothing

Customer service and facilities

Stayed in February 2025

We had an absolutely wonderful experience! The service was outstanding, every staff member was so lovely, helpful, and attentive. Our villa was beautifully maintained, spotless, and incredibly comfortable. We couldn’t have asked for a better stay and will definitely be returning. Highly recommend!

Stayed in February 2025

Nothing.

The service was outstanding, the food was amazing, and everything was designed for ultimate comfort and relaxation. The staff went above and beyond, making my experience truly unforgettable. Plus, the bed was pure comfort—perfect for a great night’s sleep! Being at a beachfront property, I had the privilege of witnessing the most beautiful sunset, which made the whole experience even more magical.

Stayed in January 2025

Everything was perfect, made laundry services not compatible with the rest

Dining services was the best, and the overwhelming hospitality was exceptional

Stayed in January 2025

I have no complaints

Room is nice

Stayed in February 2025

Nothing - everything was great.

What stood out was the amazing / helpful staff . I was even upgraded to an Ocean View Room.

Stayed in January 2025

The staff was extremely friendly and kind. This is where you feel treated well. Rooms were great. The Food and the facilities were at a very good quality level.

Stayed in December 2024

The gym only has 3 treadmills and they were always in use. People who walk everyday and don’t go to gym were also using the facilities because it’s difficult to walk around the area and it was also raining most days. We also got a bad case of Bali belly from room service. We had only eaten breakfast and dinner in the hotel that day. We otherwise ate quite a bit in the hotel.

The staff are the W’s best asset! The resort itself is beautiful. The buffet breakfast was beyond excellent with the highlight being the breakfast staff.

Stayed in January 2025

Nothing

A very modern and well-decorated hotel. Well-ventilated areas and a great place to relax. Excellent facilities, an amazing pool, and restaurants. Plus, the staff is extremely attentive and patient. They understood our situation and helped us a lot.

Stayed in January 2025

I had the most amazing night here. The room was beautiful, the bed was heavenly. The staff were so friendly. This hotel is absolutely worth every cent. I will definitely be back. 🥰🥰

Stayed in December 2024

Staff, location, fire restaurant was amazing

Stayed in December 2024

Breakfast could be better not a big choice for such a hotel

Always great to stay in W . Location , service , restaurants, rooms . Love it and recommend for sure

Stayed in December 2024

Very very very expensive

Great property, great location, great food, great views and super clean.

Stayed in October 2024

Nothing

Service was 10/10

Stayed in November 2024

Amazing They have so nice crew working all smiley faces and helpful Specially Adi he was amazing I would recommend

Stayed in November 2024

Bit dated and high price - also, loud children

Great property - great location

Stayed in September 2024

It was perfect Loved everything

Staff were amazing, friendly Service was perfect Facilities were lovely

Stayed in November 2024

Clean, location, friendly staff

Stayed in October 2024

Such a lovely and beautiful resort. All the staff were so lovely on our stay. The free spa amenities were amazing with the oxygen room and hot and cold punge. Staff prepared such a lovely for my girlfriends birthday on her stay

Stayed in October 2024

I loved everything about it. The central location, amenities, room service, bar services, spa, gym and most of all the staff were all exceptional. Very accomodating, genuine and friendly.

Stayed in October 2024