“The Metropole has a poor rep' but that is because it is old and the foyer and stairs could do with some work. But it is good and there are no thrills. If you need somewhere just to sleep and shower, no worries. Also, ideally situated.”
“I was given the wrong room instructions and door code, so I entered a room which had a woman asleep on the bed already. Thankfully, she was very understanding and, when I phoned management, I was told to go to a different room. However, no apology was offered. My television didn't work (no channels had been tuned). I tried to do this myself without success. I alerted management via Booking.com messaging and asked for help but received no reply.”
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