The staff was helpful but not very friendly. In general the hotel is quite good, but it's too overpriced for what it offers imo.

Location is great - everything in Dublin is easily accessible. Overall, the hotel is standard and solid.

Stayed in June 2023

some of staff were not very friendly/helpful

excellent location

Stayed in June 2023

The room was very small and we missed a locker. Not much space for a longer stay. It was a quite challenge to sleep with open window, beacuse of the noisy environment outside.

The location in the heart of Dublin is excellent. An aircoach stop (aiport shuttle bus) was nearby. We liked the cosy beds very much, so we could easily recover from our long walks through the city.

Stayed in June 2023

Great location! Our room was comfortable and clean. My parents bed was unfortunately a bit hard not as comfortable as ours. Breakfast had a good selection. Easy check in and check out.

Stayed in June 2023

Our first room was in the 6th floor and was listed as a double. Be careful because it was only big enough for one person and the bathroom layout was dangerous. Jorge quickly let us switch rooms to the first floor for a (paid) upgrade- we were much more comfortable.

Jorge at the front desk was amazing- helped us in so many ways - getting comfortable in room and city suggestions. Breakfast was about $10 per person and was very nice there in the hotel.

Stayed in June 2023

A very good choice for those who want to stay in the very beating heart of Dublin. Perfect position, we were at a (short) walking distance from everything it matters!

Stayed in June 2023

Room was on the smaller side, we were 2 females with large luggage.

Great location. Easy check in and out. Room was tidy and just what we needed (missed having the upgrade when we stayed a week earlier!

Stayed in June 2023

The actual room we got was so basic and small. no bottled water provided, no biscuits or welcome features in the room and for the price I wasn’t expecting it to be like a hostel or student room. The towels provided were so small. No bathrobe etc. just basic and no character. the worst thing was constantly having maids enter the room early in the morning checking you were up as they wanted to make beds etc. sometimes without knocking. coming in our room from 745 am - not happy! no lie in at all just awful and rude.

Very good central location. Nice big lobby entrance and dinning area for breakfast. nice breakfast. breakfast staff very nice. Rooms quiet even though noisy outside, very clean.

Stayed in June 2023

close to Dublin tourist atttractions

Stayed in June 2023

Room was a bit small for the price.

Room was nice, just a bit small. Other than that, staff very helpful and nice and hotel had a lovely homely atmosphere. Breakfast was lovely.

Stayed in June 2023

toilet amenities - separate shampoo and body gel, add lotion; nice to have complementary water; noisy staff in middle night maybe taking a smoke break

location

Stayed in June 2023

na

the location was fantastic

Stayed in June 2023

The reception desk was very helpful. The restaurant and food was delicious. The staff in the restaurant were very good.

Stayed in June 2023

a bit small

location was great and the staff were lovely

Stayed in June 2023

quite room, perfect location

Stayed in June 2023

Our room was not very well cleaned, we found armchair with lots of crumbs on it. The room was facing a very noisy pub.

Hotel s just off O'Connell str, 10 min walk from the river,a longer walk to Temple district. The rooms were quite decent, stsndard Irish breakfast with excellent brown bread.

Stayed in May 2023

Layout of room

Breakfast excellent. Room awkward to move about in

Stayed in May 2023

I found it strange that was a gentleman who wanted us to sit and than he organised tea for us. Was unnecessary and i found it impolite if i would just leave. It was not fully packed at that time in the restaurant and he was in high speed. I know the feeling when you are working but we were there on our holiday so a bit smoother approach would have been better.

I was traveling with my teenager daughter and she wanted to taste irish breakfast so i was very happy with your buffet breakfast. She could taste everything and many times. It was well organised and tasted good

Stayed in April 2023

Whilst the room had been renovated the bathroom didn't match and was outdated

Great location within 15minute walk to temple bar. Room was great for having four people with plenty of room and facilities to get ready.

Stayed in May 2023

Wildly small room. There was a vent to the outside which perfectly filtered the sounds of the rooftop bar next door straight into our room. Staff wasn’t terribly friendly.

It’s a good location.

Stayed in May 2023

Fantastic location - I feel like I hit the jackpot with this hotel as far as sightseeing in Dublin. It was a block(ish) walk from where the airport express bus drops off/picks up, less than a block from where we arranged our rental car for our drive to the west coast, and multiple transit methods were available for getting around town. Trinity College, shops and restaurants were all within a nice walking range (approximately 1km, I think). Tourist info offices, currancy exchange, and the post office were close by. Staff was friendly and (thankfully) were able to accommodate our early check-in request - which was great after an 8 hour red-eye flight!). Breakfast was nice. Elevators were secured by key entry. The room was quiet for a busy part of town that didn't seem to sleep (i.e., very little outside noise filtered through). Really wish booking.com had a more nuanced rating system as I would have set it higher due to staff and location.

Stayed in May 2023

We were put on a floor with a large number of unruly school children, which unfortunately was not apparent until late in the evening. As we had to get up at four am for early transfer to the airport, it made no sense to ask to switch rooms for a couple hours. Definitely less than optimal though.

We actually stayed here previously on the beginning of the same trip and had a better room at a lower cost and overall experience, so that colored this end-of-trip stay as a little less positive. The location is central and very convenient to sightseeing. Staff was friendly and helpful. Would definitely stay again (with fingers crossed for no school groups crossing our paths next time!)

Stayed in May 2023

The location of the hotel is excellent - right in the center of Dublin. The room with a bathroom is beautiful, renovated. I asked for a room upgrade and they honored my request, for which I am grateful. The stay at the hotel was pleasant.

Stayed in April 2023

Beakfast was a bit chaotic as a lot of people staying in the hotel for Ed Sheerin concert (I presume) so food wasn't being replensihed as fast as it was ebing consumed but I'm sure that that was just a once off occurrance.

Stayed in March 2023

Toiletries advertised as being available but only shower/hand gel ie no shampoo etc

Location was superb - short walk to the Liffey.

Stayed in May 2023