Not as close to the beach as implied on the listings.

Lots of comfortable areas to to site and read or chat. Spacious lobby areas.

Stayed in June 2024

Was expecting a bigger room and modern for the price we payed

Friendly food was lovely

Stayed in June 2024

Expensive for rooms but seems to be the rate about the market

Pet friendly and clean

Stayed in June 2024

The cooked breakfast was good but the pastries were stale.

Location was good.

Stayed in May 2024

a little dated decor

Great location

Stayed in May 2024

Too noisy and crowded. We had to have breakfast in the lobby as too busy in dining room and we went at a time we were told would be quieter. Felt sorry for staff who were clearly rushed off their feet. I’d recommend not bothering with breakfast and finding a cafe in town.

Spa was lovely friendly staff and great location.

Stayed in May 2024

The breakfast was not very good I had to ask 3 times for freshly cooked eggs and the rest of the cooked breakfast was not tasty dried up scrambled egg tasteless bacon and large mushrooms which tasted as if they were tinned The cereals were basic and ham and cheese looked as if it had been out for a while the ham was ok but the cheese was not pleasant

Very pleased with the room and the staff were very helpful as we need a walk in shower The room was very nice

Stayed in May 2024

Only one small thing that could be easily rectified. The bed quilt was very suitable for winter but a lighter option for spring/ summer would be great. I didn't ask if this option was available though, as we just slept without it.

Very clean and comfortable. Staff friendly and courteous. Very reasonable pricing.for May. It was a very short spin by car to the beach. Wheelchair accessible close to reception.Will come again.

Stayed in May 2024

The only thing that bothered me was when I had dinner in the hotel . The service was excellent, but unfortunately, the food left it down. I ordered the steak sandwich, and whilst the flavours were delicious, the amount of steak was not. It was about the same thickness of a bacon rasher, which I thought was a bit too thin for a steak sandwich. However, my husband had the burger, which he enjoyed immensely.

Staff were so friendly and helpful. The room was very comfortable and had a lovely fragrance throughout. The bar and lobby were comfortable with plenty of comfortable chairs and sofas. A lovely drive up to reception with a lovely garden outside. The best part was the staff, although mostly quite young, is the main reason I would recommend this hotel.

Stayed in April 2024

My expectations on booking were not what I experienced on arrival. Reading about a sea view and the views over a Galway - it was a shock to open my curtains and see a wall of trees. I had wanted to take photos at sunrise... Then, in search of the described view - I never found it. Also, I booked to go swimming but because of other issues I only swam once and so that was a bt of a let down. The staff were helpful and really really impressive in their wish to assist but I had not expected in my stay to be in the position of giving sit down feedback. People can only improve if these things are mentioned but still, a couple of hours out of my stay were lost with the room change at the beginning and the discussion at the end of my 2 day break (me wanting to point out that why I had booked was actually misleading). Yes, the room was lovely, VERY clean and VERY comfortable but it was still a shame to have so very much looked forward to this break and found it not to be as expected (based on the information I had read in advance). The grounds were lovely, there were many positives but the negatives did detract from my overall experience.

Prompted by this form to start with my thoughts about breakfast - it was good with a wide range of delicious food on offer but, in respect of communications, there were improvements to be made. Travelling alone, on my first morning I was told I could not sit by the windows because I was on my own and the tables with the nice garden view were for couples or family groups... In addition, I was told breakfast was served until 10.30am but really, it was encouraged to be there and eating before 10.30 (so, my first day's breakfast was greatly rushed to fit in eating it in time, myself having gone for a swim first). Whatever, breakfast is not where I would start my review. I am asked if it met my expectations? Eventually it did. The staff did all they could to make my stay comfortable but I booked because of a sea view - which was not there... I also booked to be in a quiet place and the first night there were loud guests downstairs partying. The hotel staff moved me so 10/10 for that but I was very tired and so the delay to get comfortable and to sleep was upsetting. I absolutely think staff did their best and was impressed by them but the communication at booking stage could have been improved.

Stayed in April 2024

The location is well away from anything you want to do in Galway city centre. Getting taxis adds to the overall costs.

The hotel is a large property. The gardens really add to the property, particularly if the weather is good. The food was good and price reasonable. The room was very comfortable.

Stayed in April 2024

Our room was super cold at night time

The rooms, staff and food

Stayed in April 2024

Lovely & relaxing

Stayed in March 2024

Friendly and helpful staff. Our room was exceptionally clean

Stayed in March 2024

Facilities are a dated and expect more for the price, no proper coffee facilities in room, no dressing gowns and only option for breakfast is full buffet (paid 17e for weetabix, mini pastries and 2 machine made coffees). Location is good distance from both Salthill promenade and city, so factor in taxis.

Nice old house, clean and comfy bed, family owned

Stayed in March 2024

Breakfast OK staff in restaurant very helpfull

Stayed in March 2024

The property was lovely and clean with such friendly staff who could not do enough for us. Thank you

Stayed in March 2024

The pool was not for the hotel only. There was no way for us to lock our belongings or take them with us when using the pool. It was not relaxing and that was my main point in booking this hotel. The photo of the hotel pool was amazing and it was less than that when visiting.

The hotel was lovely but the updates are certainly needed. Breakfast was appreciated but other places that we stayed in Ireland were fresher.

Stayed in February 2024

View from the room

Room (except view on the trash), Bistro, Breakfast

Stayed in March 2024

Didn't have breakfast

Stayed in February 2024

Breakfast did not have any vegetarian options.

Very clean room, hotel has a spa which needs a bit of an upgrade, but it's good to have one.

Stayed in February 2024

Carpets a bit dated.

Great grounds.

Stayed in February 2024

I cant think of anything

Attention from staff when needed, Dinner was excellent And a nice surprise we received in our room for our 38th anniversary

Stayed in January 2024

When we returned to the hotel around 8 o'clock we were told we could not get a cocktail as the bar was being painted very disappointing we could only have bottled beer or short.

Stayed in January 2024

Hotel is a little bit of a maze and welcome comfortable and spotless my room felt a little dated. Location is good but there are more central hotels.

Welcoming, friendly and professional team. Super fast check in and received top class service throughout brief stay. Hearty breakfast!

Stayed in December 2023