Killiney Hill Road, . Dalkey, Ireland
#2 of 2 hotels in Dalkey
Guests' ChoiceBased on 1231 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
8.1
Free Wifi
8.8
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End of dialog contentReviewed: January 29, 2025
Conor
IrelandBreakfast was horrible, the staff at breakfast were not friendly, felt like they had an attitude with every customer who walked in
The evening staff were phenomenal they went above and beyond during our stay
Stayed in January 2025
Reviewed: January 28, 2025
Shell
IrelandThe beds 😫 the Guinness was vile! Very sick after! The Queues for the 1 bar was astronomical!
The staff & food
Stayed in January 2025
Reviewed: January 26, 2025
Martina
IrelandThe oldish style decor.
Stayed in January 2025
Reviewed: January 26, 2025
Faherty
IrelandWe were told on arrival that the bar and restaurant were being upgraded and there was limited dining facilities. Out room was way too hot and we could not adjust the temperature. Also the bed wasn’t great.
The gym facilities . Staff friendly. Location is excellent great views.
Stayed in January 2025
Reviewed: January 19, 2025
Patrick
IrelandHotel is very dated lots of areas of the building need painting decorating. Hairs in the bed draughts in the windows. No entertainment by night felt more like a retirement home that a 4 star hotel.
Breakfast was good
Stayed in January 2025
Reviewed: January 15, 2025
Caroline
United KingdomNothin rooms gorgeous big roomy warm and plenty of fresh linen and towels and amazing attentive staff. So fantastic!
Everything was amazing from entering with a beautiful log fire in front of us at reception, a grand piano in the afternoon tea area, great leisure facilities, amazing food and a bar that showed the rugby with good Guinness!
Stayed in December 2024
Reviewed: January 12, 2025
Tricia
IrelandNothing
Everything
Stayed in December 2024
Reviewed: January 6, 2025
Sharon
United KingdomIts the staff that make this hotel good. It may not be the most modern hotel but that's what makes this a real castle hotel experience.
Stayed in January 2025
Reviewed: January 4, 2025
Lindsay
United KingdomThere was mould on the ceiling in our shower and the gym and pool felt old and outdated.
Walking distance to town and very close to the sea and train links. Comfortable beds and nice breakfast. The hotel made a nice effort at Christmas time with decorations and the staff were very friendly.
Stayed in December 2024
Reviewed: January 2, 2025
Shell
IrelandThe queue for the bar was an absolute disgrace, very unorganised, management need to be trained on how to manage a busy night! The glasses were filthy! The Guinness was off & shouldn’t have been served. My father who had 2 pints was very sick from it! I was speaking to some locals & they said it’s been like this for awhile! Some bar staff didn’t even know what club orange was or types of gin! Another couldn’t pour a pint!
Staff where amazing, food was delicious, pool & room where lovely
Stayed in January 2025
Reviewed: December 28, 2024
Collis`
IrelandBit tired
Location
Stayed in December 2024
Reviewed: December 19, 2024
Colin
United KingdomNothing all was excellent
I took my daughter for her 17th birthday..on arrival reception were very courteous and even arranged a sweet treat plate with Happy Birthday delivered to our room which was a nice touch. very comfortable room and great views of Dublin Bay from our balcony. Highly recommended !
Stayed in December 2024
Reviewed: December 10, 2024
Wayne
IrelandWe loved are stay
The staff went above and beyond for us atmosphere was lovely we were shocked and happy to have got the bridal suite the retaurant was cosy and food was amazing and again the waiting staff and manager was brilliant
Stayed in December 2024
Reviewed: December 9, 2024
Gary
IrelandThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 8, 2024
Charlotte
United KingdomStaff didn't clean the room properly , they didn't clean the shower after use , the room wasn't hoovered properly , they didn't replensishr the water or coffee, the beds weren't made properly. Breakfast was very basic jot very well done
That it wasn't far from anything
Stayed in December 2024
Reviewed: December 4, 2024
Rex
United KingdomReception staff just do the basics don't make you feel welcome, restaurant closes on the dot and then no options of anything
Good hotel and felt like a safe quiet location
Stayed in November 2024
Reviewed: December 1, 2024
Peter
United KingdomBars & restaurant fantastic. Three outdoor Padel Tennis courts
Stayed in December 2024
Reviewed: November 30, 2024
Geoffrey
IrelandProperty is dated
Traditional and the library bar very nice
Stayed in November 2024
Reviewed: November 29, 2024
James
United KingdomWe had no issues.
Lovely room, friendly helpful staff who let us use the beautiful snooker room, and who also let my 8 year old son play their piano. Will definitely stay here again next time we’re in Dublin.
Stayed in November 2024
Reviewed: November 18, 2024
Laura
United KingdomStaff were lovely. Great location. Perfect for families.
Stayed in November 2024
Reviewed: November 17, 2024
N
IrelandSome of the staff were fabulous - had an awful experience with some other staff. Check in was a terrible experience. The night porter that worked last Thursday night was not only unwelcoming and rude, he made me feel extremely uncomfortable when I came down later in the night looking for some water for my room. I had another member of staff shout across a room and me and another 2 guests at a wedding as we were heading to the bathroom during the meal. She shouted at us that dinner was being served and to go back upstairs - by the time we got back into the room, the soup portion of the meal was not served for another 10 - 15 minutes. Left a really bad impression and just general uneasiness for someone who was paying a lot of money to stay in the hotel for 2 nights! Dinner was also extremely poor
Room was beautiful- really comfortable but I arrived late in the evening and was not able to get water etc for my room so would really recommend having a water fountain or something similar that guest can use during late hours
Stayed in November 2024
Reviewed: November 12, 2024
Rachel
United StatesIt was a little far from the city center.
The dungeon restaurant and lobby area.
Stayed in November 2024
Reviewed: November 4, 2024
Alex
United KingdomRooms and hotel is very very dated. No plugs beside the bed. Electricity didn’t work in room and fuse had to be reset. Bathrooms very dated. Steps up and into a bath tub shower. Toilet roll holder kept falling off the wall.
Location
Stayed in November 2024
Reviewed: October 31, 2024
Sean
Irelandlocation, scenery, staff and hotel
Stayed in October 2024
Reviewed: October 30, 2024
Dana
United KingdomOn our 2nd morning there seemed to be a little chaos in the dinig room - there was a lot of smoke from burnt toast, and staff were running around... there was lots of items run out libowls, sausages, no butter on the table, no juice left...
We really enjoyed the decor and cleanliness of our room. Staff were helful and friendl, especially the bar staff who took time in their cleasrly busy shift, to chat
Stayed in October 2024
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