Very little shower gel available Hand held shower leaked in rm 344 and handle to turm on shower was broken

Nive size room Comfortable bed Friendly staff great location

Stayed in July 2024

Beds and pillows Gym had no dumbbells Boxed water had horrible taste No use of pool was let down

Bathrooms

Stayed in July 2024

The room was not fully cleaned and we stayed for 2 nights and the our was not cleaned and towels replaced

The facilities were nice and the room comfortable

Stayed in July 2024

I booked a suite as a surprise for my husbands birthday and although we had plenty of space it was a little shabby and lacked the luxury of spending that much money. There weren’t even wine glasses in the room.

The staff were absolutely amazing, couldn’t do enough for us. There was a birthday plate waiting in our room after I told the guy on the desk it was husband birthday surprise weekend.

Stayed in July 2024

We booked a triple room for our stay and on arrival the room only had a double bed. On our way out for the day we advised the reception of this and they told us that there would be a single bed put up for us on our return. We stayed out all evening and returned very late to find there was no single bed put up in our room. The night member of staff was very unhelpful and said he wouldn’t be able to put a bed up for us and blamed the staff on the earlier shift. We essentially then didn’t have enough room for us all to sleep which was incredibly frustrating. After around an hour the member of staff finally offered us another room so we were able to sleep. In the morning on check out the reception advised that if we wanted an extra bed in the room there would be a €40 charge, however we booked a triple room and were not informed this at all during our stay/asking for the bed to be put up so we could sleep. The staff were really unhelpful and after a while refunded us €40 (?) for a bed we never had. Ideally we would have requested more of a refund as we didn’t have enough places for us to sleep until the early hours of the morning but we didn’t want to deal with the staff any longer and left. It is a shame as the hotel is great location and facilities. Wouldn’t stay here again.

Good location, clean and tidy hotel and very modern

Stayed in April 2024

No biscuits with the the rooms tea and coffee and no stocked minibar.

How loud drunks were allowed to hang around the outside of the hotel late at night and also shout and bang on doors in the corridors at 1.30-2.00 in the early morning 👍

Stayed in June 2024

pillows are horrible - far too soft and the type that wrap around your head

Breakfast was excellent

Stayed in June 2024

N/A

Really only used the hotel to sleep in and never used any of the facilities. Any staff we encountered were really friendly which is really important to me.

Stayed in June 2024

TV did not work. WiFi problem

Food, location

Stayed in June 2024

Expensive with no breakfast included

Nice bar area and very friendly and helpful staff

Stayed in May 2024

We booked a room for 3 Adults and had a king size bed and small cot which wasn’t sufficient for an adult

Location/ Staff

Stayed in May 2024

Wasn’t allowed to pay in cash on arrival , but there was no notice of that , also had a €50 hold fee for the room which we weren’t aware of so that put me out money for the trip and now I’ve to wait for the refund

Was very clean and not far away from things , very short walk to restaurants and shops

Stayed in April 2024

After a sleepless night due to a strange noise coming from the room (we think the air vent), we had to move rooms. Then there was a party going on until almost 5am, which I had to call reception twice about, but nothing was done. The hotel was full of politicians and delegates who attended a conference, so it seemed they could do whatever they wanted. We didn’t sleep well for 2 nights.

It was clean and the bed was huge. Breakfast was lovely.

Stayed in April 2024

Cooked Breakfast was poor. Food left in containers too long. Needed fresh cooked produce on display. What was there had been out for a while and was not apetising.Excluding breakfast our staw was

Hotel is in a great location. Room was nice and had a great bed.

Stayed in April 2024

First off, i didn't like that we had to pay €12 for parking space, for which we were later told it was even €20 for the night. I expect the hotel to take care of such cost or find a way to add it to the room fees, so that people don't go about spending extra cash they didn't bargain for. Secondly, the wash hand basin in our bathroom was clogged, water wasn't flowing out as it should. We had to improvise by using the bathtub to brush our teeth and wash our faces, which was really uncomfortable. The hotel should please provide a spare tooth brush and toothpaste in their bathrooms for lodgers who may have forgetten some of these essentials at home.

I like the food

Stayed in April 2024

Half of the Lights in the room didn’t work

Location

Stayed in February 2024

Shower flooded the bathroom Spa additional extra

Breakfast Comfortable beds

Stayed in March 2024

We had booked and payed for a junior suite with balcony and city view which we not get

We loved the room. Spacious clean.

Stayed in March 2024

Room was late , bed uncomfortable , staff could not understand which led to not being able to get breakfast before we left , staff told us wrong distance for our venue we needed to go and suggested a taxi 20 minutes away but it was 5 minute walk instead

Location was close to where we needed to go, dinner was tasty, clean

Stayed in March 2024

The thermostat was broken and although maintenance apparently went to the room on days we were out, we had no feedback so we would come back and not know what was going on

The location was perfect, close to everything you want to see

Stayed in March 2024

Had to pay for parking €6 an hour even though I had paid for a room

Clean

Stayed in February 2024

Worse experience ever stated where horrendous

Stayed in March 2024

The wood in the bathrooms are broken due to damp

Stayed in March 2024

The attention to detail was not there - The TV in the Room did not work, there was a substantial stain on the carpet area and a damp smell from the sink. On complaint to reception we were told these would be fixed - on arrival back to the room the TV had been fixed however none of the rest of the issues had been. Not worth the price that they are charging!

The Room décor was lovely and the breakfast too!

Stayed in March 2024

Staff were rude

Rooms were clean and comfy

Stayed in February 2024