I really enjoyed staying in this hotel it’s location and staff are excellent. I will definitely be back.

Stayed in March 2023

need a better selection of lager in the bar.

easy to get to, great big rooms, good food. reception staff very friendly

Stayed in March 2023

pints weren’t the nicest at the bar everything else was fab

lovely spacious room

Stayed in March 2023

nothing we stay there very regularly

spotless very well run hotel

Stayed in February 2023

Room was chilly in the afternoon and on enquiry, we were told the heating was at 20 degrees and would come on later when we could adjust to our requirements. An heater could be provided if we needed it.

Excellent facilities, relaxing and comfortable. Bar, restaurant and coffee dock were excellent.

Stayed in March 2023

There was a misunderstanding at reception initially when we first arrived and my breakfast was undercooked. However Emer Mulcahy, the hotel’s Guest Experience Manager phoned me to discuss these issues and I very much appreciated her call. She was extremely pleasant and helpful.

The bed was comfortable and dinner was enjoyable

Stayed in March 2023

The receptionist who welcomed me while checking in is very friendly and accommodating. As this is my first time doing staycation alone, I really expect it to be awkward but she started my whole experience with positive energy. Everyone is very hospitable. Caroline from Rain Spa and Leisure is amazing too!

Stayed in March 2023

Lots of children running around and noisy - mainly in corridors and around reception area/behind restaurant. Parts of the bathroom shabby - needs a little work done on it.

Breakfast was good. Staff were all brilliant. Bed was very comfy.

Stayed in March 2023

Spacious comfortable room.

Stayed in March 2023

Radio & kids TV channel reception on smart tv was good before breakfast & sorry afterwards, so I had to turn it off BUT we didn't really need it anyway as we had pent to entertain ourselves with

Free up-grade, mini-fridge, quality products used in all areas, lovely staff, good amenities, nice & quiet

Stayed in February 2023

Only issue is there seemed to be quite a lot of noise coming from other residents, not sure if noise was coming from their rooms or the bar/restaurant area. I could hear shouting for some time between 9pm and 10pm

Everything was fine

Stayed in February 2023

I didn’t like the fact that refugees were staying over there, as this is 4* hotel with absolutely stunning location and all I wanted was to have a relaxing, luxury stay without people running around the place in their PJs and flip flops…

Excellent location, close to Limerick but still in a peaceful area. Very comfortable bed, spacious junior suite and extraordinary service.

Stayed in February 2023

Nothing ...only thing was when I looked to book again next year prices had jumped up over 30% which is very off putting unfortunately

Service much improved from our last visit in October 2021....delighted with everything

Stayed in February 2023

nothing

lovely and clean

Stayed in February 2023

The room was a great size and comfy beds. Breakfast was fab 👌 and the walkway around the back with the animals was fab will def be back with the kids

Stayed in February 2023

It was quiet, ate in the bar during our stay. Staff were very friendly and helpful.

Stayed in February 2023

Nothing

We got upgraded it was amazing !!

Stayed in February 2023

I know all hotels are charging €100+ for a one night stay but I still find this really expensive. Also, for anyone visiting Limerick the location isn't ideal as you will have to get a bus or taxi to go anywhere - it's too far from the city to walk.

The room was lovely and spacious

Stayed in February 2023

An issue arose on our first night with a strong smell of smoke in our bathroom from people smoking outside too close to the vents. We phoned reception and the manager on duty dealt with it straight away and the following day the hotel took steps to ensure people couldn't smoke close to the vents in the future. We were very satisfied with how the staff dealt with the issue.

Staff were friendly and helpful and all chatted to our little boy. All areas of the hotel were spotlessly clean. Facilities for families are great, swimming pool, playground and animals.. Our little boy really enjoyed the walk around the farm and seeing all the animals.

Stayed in February 2023

Loud radiators bleeding in the early hours of the morning

Staff were extremely friendly. There’s was nice little touches to the room. Overall the hospitality was great. Spacious room and was clean.

Stayed in February 2023

noting everything was perfect

everything to do there friendly staff lovely food

Stayed in February 2023

The staff were very helpful, my daughter went to the kids club and had a great time. The food in Quench bar was excellent.

Stayed in February 2023

Room was too hot and couldn’t adjust the temperature of the heater

Breakfast was lovely , big room , comfy bed and had the best dinner in the bar in a relaxed atmosphere especially as I was travelling alone

Stayed in February 2023

Everything

Stayed in February 2023

Nothing I don’t think I can think of anything really Great experience

The staff were very welcoming, Room was exceptionally clean and Spa was Devine

Stayed in February 2023