Right from the start to the end, our stay was perfect. Reception and ground staff were very friendly and helpful and rooms were beautifully decorated and clean. As it was our wedding anniversary, we were also surprised with homemade brownies in our room. Hotel is very centrally located in Dublin City centre and only seconds away from shops, restaurants, museums and bars. I'll definitely be keeping this hotel in mind when returning to Dublin in the future.

Stayed in December 2023

We waited a long time for cooked food at breakfast on our last morning, but everything was freshly cooked.

Comfortable, friendly with excellent food.

Stayed in December 2023

Spa facilities are poor and overcrowded. Nowhere to sit or lie, so we literally spent 15min in the pool and left. Need to control volume of guests as there are only approx 10 loungers!

Amazing location, great staff

Stayed in December 2023

No negatives really

Location excellent

Stayed in November 2023

Ground floor bar and restaurant- no ambience Quality of food not to standard Staff were good

Location excellent Good customer care & service Room very comfortable and quiet

Stayed in December 2023

Greeted with fizz for us and our friends for my husband’s 60th birthday on arrival. Our room was upgraded as well as being offered a free cocktail for each of us. My husband was then presented with a little birthday cake at breakfast. Such kindness

Stayed in November 2023

The room service menu should be updated - several things we tried to order were not available.

Very well decorated room with everything in top condition! Very convenient location too.

Stayed in November 2023

Nothing - this is a great hotel.

Perfect location on Stephen's Green, moments from Grafton Street and a short stroll from the National Gallery, Trinity College etc. Large and luxurious room overlooking the Green, top quality furnishings, great bathroom, reliable wifi. Good value compared to the Merrion and the Shelburne. Helpful and friendly staff. We did not try the restaurants.

Stayed in December 2023

BOOKED BY MISTAKE WITH BOOKING.COM AND DIDN'T GET BEST PRICE OR ROOM I WOULD NORMALLY GET.

Stayed in December 2023

Having to leave !!!!! 😉

Gorgeous room, comfortable and clean. Comfy bed.. Very accommodating staff and so welcoming. No complaints

Stayed in December 2023

Nothing to dislike

Amazing location and lovely rooms

Stayed in December 2023

Beds could do with upgrade … old style sprung Matress and small double

Breakfast and location excellent . Very friendly staff

Stayed in December 2023

lovely hotel very clean lovely stuff and food thank you

Stayed in December 2023

Had to ask for my room to be serviced on day 2

Chocolates in the room and cookies - this was a lovely treat

Stayed in December 2023

Very central. Staff were exceptional. Hotel was clean and safe.

Stayed in December 2023

Nothing

Everything, from the minute we walked through the door everyone was so welcoming. Our room was perfect! Had everything we needed and beds were so comfortable. Breakfast was the best we have had in Dublin, and even offered to take some with us in a take away box. We will definitely be returning. Thanks so much for amazing break away

Stayed in December 2023

Everything!!!the people in the hotel that worked there couldn't have been more friendly and helpful!!

Stayed in December 2023

Generic cheap bath products. No rituals as are in communal toilet. Pillows a bit flat

Location. Value for money. Decor. Little touches like free mini bar and Prosecco on arrival. Turn down service. Great shower too

Stayed in December 2023

Couldn't fault this hotel

Location perfect

Stayed in December 2023

Room was quite small but I was on my own so it was ample

Great location. Had a fab view over St Stephen’s Green

Stayed in December 2023

breakfast wasn't great, and a little overcooked, but staff were friendly enough to almost cover up the food issues.

Free upgrade on arrival was extremely welcome. Massive bed and very comfy, with a well proportioned bar downstairs.

Stayed in November 2023

It was cold on our visit so the common areas of the hotel could have been warmer. The bar isn’t very comfortable, - all hard surfaces and scruffy. Package holiday guests were a bit odd. An American family thought it was okay to deposit a clear plastic bag of soiled nappies in the corridor. Not good. However the staff were just as appalled as I was and swiftly removed it.

Excellent staff. Smooth check-in and checkout. Lovely breakfast though the mezzanine level breakfast room was rather cold. Cracking location on St Stephen’s Green, close to shopping & the Gaiety Theatre.

Stayed in December 2023

There was nothing that I didn't like.

I really enjoyed the whole experience, the staff were so friendly and Very welcoming. They really looked after us. The room was always kept clean. The food was fabulous. I loved the singers in the lobby who really brought warmth to the place.

Stayed in December 2023

The housekeeping sometimes took long to come and clean the room

The location was the best, in the heart of the city center and at the top of Grafton street. Friendly staff specially at breakfast. It must be renovated because it’s better than the pictures online!

Stayed in December 2023

The bathrooms were a bit too warm and stuffy and I couldn't get any cold water in the shower, so it was a little hot for my liking.

The rooms were gorgeous, the complimentary mini bar was brilliant and the staff were very helpful. The Christmas decorations were beautiful.

Stayed in December 2023