The noise from the street.

Good high quality facilities, very attentive staff, and very comfortable bedding. The only complaint would be the noise level. An open window on a park view room was noisy.

Stayed in September 2023

The rooms are well appointed but small.

The staff were helpful and made me and my group feel welcome and well attended during our stay. The location is fantastic to stay near City Center south, easy to see many points of interest with a short walk.

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

Nothing. It’s become my favourite hotel in Dublin, I travel to Dublin a lot and have stayed in a lot of the hotels

Perfect location in central Dublin Staff are excellent- friendly, helpful Room had a balcony overlooking St Stephen’s Green Breakfast was excellent

Stayed in September 2023

the lack of speed and attention at breakfast

Concierge very helpful and obliging

Stayed in September 2023

Nothing

Kindness of staff Perfect location Free minibar

Stayed in September 2023

There were no problems at all.

I loved everything about the hotel. Easy to find the staff ware very helpful. Also, the staff were friendly. I liked the layout of the room. The breakfast was lovely.

Stayed in September 2023

Breakfast service was slow

Excellent Hotel with its own car park, located near Grafton Street for shops and good restaurants and easy walking to all parts of town, plus the Tram stop right outside the Hotel

Stayed in September 2023

Property is being remodeled and it would have been helpful to know in advance. We were furnishing an apt and had to come in & out a lot and doing the circuitous route to the third floor thru the second and the stairs got tiresome.

Excellent location and great helpful staff!

Stayed in September 2023

n/a

room was lovely with balcony overlooking a central courtyard. Super efficient and friendly staff.

Stayed in September 2023

The bar is depressing.

On booking I asked for a card to acknowledge our first wedding anniversary and was delighted to receive an upgrade to a very modern 4th floor room. We were aslo treated to a lovely selection of cakes/pastries and a nice card. Very impressed.

Stayed in September 2023

pillows are too soft

Hotel is in a very convenient location. Staff are friendly and helpful. Room is tastefully designed and has much details.

Stayed in September 2023

I would have appreciated being informed about the fact that they’re renovating. Half the rug on hallway was covered in plastic and the lift did not work due to the renovation so we had to take stairs to the elevator which was a bit annoying since we keep having to go back up to the room as we were shopping to furnish an apartment.

Stayed in September 2023

I would love to see this hotel in every city.

It’s grand and luxurious- modern and fresh - Yet it maintains an old world charm. The location is Prime. This hotel could easily charge double what it does and it would still be well priced. The staff is HIGHLY professional in all of their knowledge, but very personable,..as though they were friends that owned an Inn and cared about your comfort and needs I am a seasoned traveler and CAN NOT say enough about this spectacular hotel. If there were Michelin stars for hotels - this would garner 5. As it stands, I give it a 10+ out of 10 hotel rating in every category. Thank you Aileen at reception for giving “above and beyond,” in response to all of my eccentric needs and queries. As an aside, I extended my stay twice. That says everything.

Stayed in August 2023

Lobby a bit tatty for a five star hotel.

Location. Nice room

Stayed in August 2023

Not applicable

Very friendly staff

Stayed in August 2023

Nothing really.

Location, staff, decor.

Stayed in August 2023

Location was great

Stayed in August 2023

Nothing - everything was fine.

The hotel was very central, right next to Grafton Street and a shopping mall on the corner. Everything we wanted to see was a short walk away and we did walk to many places including Trinity College and Dublin Castle. Lots of bars, cafes, and traditional pubs are close by. The hotel was very nice inside, clean and modern with helpful staff. The room had been recently renovated and was all new. Very spacious, with a good wardrobe/closet size for 2 people. The bathroom was great - they had the same shower head/system as us at home and good water pressure. The bathroom toiletries had a lovely smell. Breakfast was excellent, one of the best breakfasts we have experienced and we travel a lot. My husband was eating three courses for breakfast every day, starting with fruit pots, then a hot cooked meal, and ending with something sweet, like a chocolate croissant or mini muffins with jam. The hot breakfast menu was excellent, and there were bars with all sorts of other things for you to choose from - cereals, yogurt pots, baked goods, etc.

Stayed in August 2023

The room to our door rattled, but this was the only very tiny negative of our whole stay

Fabulous central location in St Stephen’s Green. Our room was absolutely lovely - sumptuous, comfortable, and very quiet, with our own balcony looking right out over St Stephen’s Green and beyond to the Wicklow mountains

Stayed in August 2023

Bar was beer poor and missed opportunity

Location

Stayed in August 2023

The four poster bed, and the street sounds were a bit loud.

The location is excellent, in easy reach of shops and other venues

Stayed in August 2023

.

Location

Stayed in August 2023

Staff were slow to serve and re!plenish

Stayed in July 2023