23, Upper O'Connell Street, D1 Dublin, Ireland
#63 of 161 hotels in Dublin
Guests' ChoiceBased on 13973 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.3
Value for money
8.5
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 31, 2024
Anita
United KingdomJust a shame some people who stay there Have no thought about anyone else, but to slam doors and move chairs on the hard floor, that’s nothing to do with the Gresham though it’s selfish people!!
Everything!! Location, Standard king’s room, the bar and breakfast, absolutely lush!!! 🤗
Stayed in December 2024
Reviewed: December 31, 2024
Anne
IrelandI dined in your restaurant on the evening we booked. I did feel that the tables were very close to each other, definitely too close for comfort. I was with my son that has special needs and while he is very good he speaks a bit louder and I felt everyone's eyes on me and him. Also I could see thst when people received their food guests at both sides stated at the plates as the seats were in such close proximity, I would definitely consider looking into this. We are in the bar at lunch time and it too wax beautiful 😍
Breakfast was beautiful. Fantastic selection beautiful food.
Stayed in December 2024
Reviewed: December 31, 2024
Maura
United KingdomThe breakfast was excellent plenty of choice and very tasty
Stayed in December 2024
Reviewed: December 31, 2024
Gerard
Irelandreception, lounge, service
Stayed in December 2024
Reviewed: December 31, 2024
Pat
IrelandPricey
Excellent location, spotlessly clean, excellent food in restaurant.
Stayed in December 2024
Reviewed: December 31, 2024
Damian
United KingdomExcellent hotel and staff great location
Stayed in December 2024
Reviewed: December 31, 2024
Owusu
SpainWe absolutely love everything in the property.
The property was very clean quite and family friendly.
Stayed in December 2024
Reviewed: December 30, 2024
Jackie
IrelandNA
Absolutely love the Gresham. Been going there for around10 years just after Xmas plus other times during the year. Fantastic location. Spotless. Beds and pillows so comfy. Staff very friendly. Food very good.
Stayed in December 2024
Reviewed: December 30, 2024
Dawdry
IrelandNo improvements necessary
Everything
Stayed in December 2024
Reviewed: December 30, 2024
Kieran
United KingdomEverything was fantastic my partner had never been before was overwhelmed by everything
Stayed in December 2024
Reviewed: December 30, 2024
Anne
United KingdomWaiting times during breakfast
A lovely host for breakfast called Uros Delicious breakfast
Stayed in December 2024
Reviewed: December 30, 2024
Irene
IrelandJuxtaposition of modern interior design with the hotel historic origins. There were no soft floor coverings! Even in the bedroom. Also, just some small touches missing - like there was no water to drink in the room
Location, staff were fabulous, iconic hotel and history
Stayed in December 2024
Reviewed: December 29, 2024
Kenneth
IrelandThought the rooms were small and pretty basic for the money you pay. Breakfast was mayhem and just average have had better in cheaper hotels.
The staff and location were great.
Stayed in December 2024
Reviewed: December 29, 2024
Pamela
AustraliaRoom facilities need updating
Stayed in December 2024
Reviewed: December 29, 2024
Martina
IrelandNo problem at all
Liked breakfast but dining g room packed so had to have it on the bar
Stayed in December 2024
Reviewed: December 29, 2024
Shannon
IrelandBar prices
Staff couldn’t have done more for us, very accommodating. Our second stay here and really enjoyed it.
Stayed in December 2024
Reviewed: December 28, 2024
Miriam
IrelandThe hallway had no carpets, looked a bit cheap when the rest of the hotel was lovely but won't stop me from returning
Staff at reception excellent, check in so quick and very helpful. Was very impressed. Breakfast was very good, busy but good selection
Stayed in December 2024
Reviewed: December 28, 2024
Kathleen
IrelandThat we could get a sandwich when qe arrived at 8.55pm on Christmas Eve
Tge comfoet of the room
Stayed in December 2024
Reviewed: December 28, 2024
Gerrit
South AfricaBreakfasts at the Riu Plaza are exceptional Staff are friendly and attentive
Stayed in December 2024
Reviewed: December 28, 2024
Lorraine
United KingdomAs there are no carpets in the rooms and main corridors, you can hear loud footsteps, people talking and doors slamming which can affect your sleep. Also the smell of cigarette smoke came through the vents into room and as non smokers it wasn't nice for us
The staff were friendly, attentive. The room was very comfortable, cosy and choice of breakfast was amazing to suit everyones needs.
Stayed in December 2024
Reviewed: December 28, 2024
Heidi
DenmarkThe history og the place tends to be replaced by modern style.
The service from the staff and the authentic interior
Stayed in December 2024
Reviewed: December 27, 2024
Paul
IrelandTwo small things, the sockets for the kettle are opposite to the tea station. The hairdryer cord is too short. One other thing, the tv was turned off at the wall!
I’ve stayed at the Gresham a few times now particularly at Christmas. They’ve always been great, accommodating and friendly!
Stayed in December 2024
Reviewed: December 27, 2024
Lee
IrelandA little disappointed that one of the beds in the room was only a sofa bed
Breakfast was really nice and a huge selection of foods , all staff members where so welcoming and always polite with a smile on there face.
Stayed in December 2024
Reviewed: December 27, 2024
Gilian
United KingdomJust to say no christmas extras in the hotel , and no music etc or lilttle guest treats etc for the festive couple of days would have been a nice touch . Many thanks
Staff were lovely.
Stayed in December 2024
Reviewed: December 27, 2024
Alison
IrelandThis is a beautiful hotel. Each and every staff member was so friendly and welcoming to my family and I. Food and drinks was excellent. I highly recommend this hotel. We will be back 🥰
Stayed in December 2024
Hameln, Germany
Carrières-sur-Seine, France
Yonkers, US
Folgaria, Italy
Huasca de Ocampo, Mexico
Sibiu, Romania
Fira, Greece
Schererville, US
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content