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  5. Reviews of Riu Plaza The Gresham Dublin

Reviews of Riu Plaza The Gresham Dublin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23, Upper O'Connell Street, D1 Dublin, Ireland

#63 of 161 hotels in Dublin

Guests' Choice

Review Score

Based on 13977 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1051 - 1075

  • Reviewed: November 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I would have loved to stay another night

    Everything 🤩🤩

    Stayed in November 2024

  • Reviewed: November 4, 2024

    10
    Excellent location and value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Staff friendly and helpful

    Stayed in November 2024

  • Reviewed: November 4, 2024

    9.0
    Beautiful hotel with beautiful staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The scrambled egg at breakfast were rubbery/ over cooked but as there was plenty of selection it was not a major concern as I just replaced them.

    The rooms are spacious and clean and modern. The bathrooms were very high standard. The staff are very friendly and helpful. Angela at reception was a great person to meet on arrival. Angelo? the floor staff doing floor bar service Saturday night, was very friendly also. However, the housekeeping were the friendliest I have met in any hotel. So well done for having a great team of people.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff and gorgeous food

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Was a fabulous stay in a beautiful hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Breakfast lovely, excellent location

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    I will stay here again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was professional, location great, food tasty and rooms very comfortable

    Stayed in October 2024

  • Reviewed: November 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family King
    • Stayed 4 nights
    • Submitted from a mobile device

    The noise of seagulls 😅

    Location

    Stayed in November 2024

  • Reviewed: November 2, 2024

    10
    Outstanding
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Leaving this beautiful hotel

    The management and staff are extremely helpful and go beyond making our stay memorable

    Stayed in October 2024

  • Reviewed: November 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly & helpful staff, great service, comfy beds and really delicious breakfast. Was able to check in 4-5 hours early which was really appreciated as we had somewhere to be so was nice to be able to get settled in. Great location, short walk from Luas stop.

    Stayed in November 2024

  • Reviewed: November 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family King
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not that good. Pancakes were dried out and cold, fruit was not always fresh. Coffee machine was constantly broken.

    Great central location. Very friendly staff

    Stayed in October 2024

  • Reviewed: November 1, 2024

    10
    Very relaxing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff was always at the door to welcome you, staff was very polite and rooms were spotless

    Stayed in October 2024

  • Reviewed: October 31, 2024

    10
    Family stay - 7 people, 2 rooms
    • Leisure trip
    • Family with young children
    • Deluxe Family King Room
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect

    The reception staff were so friendly and welcoming . Rooms were v clean and super comfortable. 30min after settling in. we got a call from reception to ask if we were happy with room and asking if we needed anything else brought up (that was a first for me but was a lovely idea) The choice and standard of breakfast was amazing. We also enjoyed a glass of wine in the main reception lobby which was also v clean and comfortable. Would definetly stay again

    Stayed in October 2024

  • Reviewed: October 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing

    ideal location for exploring the city only ten minutes from temple bar area, friendly staff great breakfast.

    Stayed in October 2024

  • Reviewed: October 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family King
    • Stayed 1 night
    • Submitted from a mobile device

    2 of the Kids were sleeping on a sofa bed that was squeaking all night every time they moved.

    Excellent location, room was beautifully decorated. Breakfast was excellent.

    Stayed in October 2024

  • Reviewed: October 30, 2024

    10
    Comfortable, homie.
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The floor is slippery when wet. The prices.

    The location, the bed, the service

    Stayed in October 2024

  • Reviewed: October 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Although not the hotels fault, there was a lot of outside noise, from night club near by.

    Hotel situation is brilliant , very central.

    Stayed in October 2024

  • Reviewed: October 30, 2024

    9.0
    Perfect location to explore Dublin
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's a little expensive.

    Location, staff were really helpful, breakfast was fabulous.

    Stayed in October 2024

  • Reviewed: October 29, 2024

    8.0
    Enjoyed the location in city center. Room service was prompt.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We are in our seventies and we were put in a room very far from check in and even after using elevator we had to climb stairs with our luggage to get to our room down a VERY long hallway.

    Great location, staff courteous and helpful. Very nice room. Very nice restaurant attached and wonderful breakfast buffet included.

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Great stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, great value for money. Staff very helpful, great location. Staff even upgraded us without being asked which was lovely

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    We loved everything ! Just only addition would be welcome..a bottle of water in the room ...

    The location is brilliant the decor fabulous the staff so warm and welcoming very helpful our room was ready early we were going to the Marathon the breakfast was probably the most delicious ever the bed so comfy we had a lovely stay

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Excellent stay overall. Lovely staff
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Dublin Rui Gresham
    • Leisure trip
    • Family with young children
    • Deluxe Family King
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service was beyond the exceptional courtesy of one staff member, in particular Uros. He was just so kind and helpful. We had little kids with us, and our flight got in early. He offered us beverages and just kept checking on the progress of the room. Made us feel very welcome to our first trip in Dublin. You don't see good customer service these days. All staff was amazing, but special shout out to Uros! Thank you from the Bhachu family

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Perfect hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    The room was very clean as always and the staff were very professional and polite. , always a pleasure to stay in this hotel ... thank you 😊

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Exceptional!
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    liked everything and will be back

    Martin the manager was exceptional, my friend and I were doing the marathon, omg he was just the most professional and nicest manager I've ever dealt with, and I've been all over the world, he let me go back to room for a shower afterwards, I think the Gresham Hotel is so lucky to have him, and the staff at reception are gorgeous too, so helpful and friendly!

    Stayed in October 2024

  • Reviewed: October 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Standard Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The dining room is so loud!

    Stayed in October 2024

Showing 1051 - 1075

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