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  5. Reviews of Riu Plaza The Gresham Dublin

Reviews of Riu Plaza The Gresham Dublin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23, Upper O'Connell Street, D1 Dublin, Ireland

#63 of 161 hotels in Dublin

Guests' Choice

Review Score

Based on 14042 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: February 27, 2025

    10
    Dublin Feb 25
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean , tidy , spacious, and the breakfast was fit for a king to be fair wow

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Spot on
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Even better than we had expected. Great location, room was upgraded and the staff can't seem to do enough for you . Would only book this hotel going forward if visiting Dublin

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    The staff without exception were very friendly , approachable & friendly
    • Leisure trip
    • Solo traveler
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    My room despite being given a free upgrade to a bigger bed for my arthritic condition , the room itself felt quite boxy & claustrophobic.. Room 420

    The break had a good variety of options & as always the staff were very attentive.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious

    Central location. Very clean. Food was excellent

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Wonderful stay, wonderful city!
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing! All was great

    Perfect location! Friendly staff in every department! Comfy and spacious rooms and wonderful breakfast.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    9.0
    Wonderful
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    On arriving the receptionist forgot yo take a swip of my Craig card resulting us being locked out of the room on the morning of departure. Reception ask at this time for us to pah before getting entry yo ghd roon, , as the cred card was in the safe in the room, this had to check before getting anyone the room. This was something which should not have happened putting me in a difficult position of having to explain

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Always a great stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, staff are all so helpful and friendly. Breakfast was delicious. The room was superb, plenty of space and the bed was unbelievably comfortable.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Great stay Returned to the Gresham as had a great stay ladt year

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    City break
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We always stay at the Gresham when coming to Dublin, location is so close to train station. Staff are always so helpful from the doormen, reception, bar staff and housekeeping. When we checked in we were offered a room upgrade. Room was amazing only sorry we were only staying for 1 night. Breakfast selection was fabulous as always.

    Stayed in January 2025

  • Reviewed: February 26, 2025

    10
    Overall, excellent. Looking forward to going back.
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Could supply water in the room

    Location and comfort

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to write here..

    Can't fault it..

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Great hotel .. hotel staff were just lovely .. looking forward to a return visit .. highly recommend for city centre sta
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything.. location, staff and not too expensive considering location, Christmas time etc

    Stayed in December 2024

  • Reviewed: February 26, 2025

    10
    Very nice stay
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Notting

    Very nice hotel notting

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Short but a great stay
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    We had a fabulous stay in the Gresham. The staff were friendly and helpful. The bed, pillows etc was really comfortable. Great shower. Easy access from The Luas. Great staff in the bar, the bar itself is great, lots of comfortable seating. Breakfast was good, plenty choice, the food was hot and topped up regularly. There are Gluten free and vegan options available too. Only one negative, the window in the room didn't close properly which allowed noise in. We reported it to reception on check out.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Atmosphere etc

    Okay

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    A real treat to stay in such a beautiful hotel
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Location. Staff all very friendly. Excellent breakfast. Very clean room and bathroom. Bar was spacious and staff all very friendly.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Lovely hotel, great place to stay.
    • Leisure trip
    • Group
    • Deluxe Family King
    • Stayed 2 nights

    Smoking at the entrance - why have these smoking areas directly at the entrance? Every time you enter or leave the hotel you have to breath in the cigarette smoke. I am an ex-smoker and still found it horrible each time. This needs moving away from the entrance. Even coming out of the lifts, sometimes you can smell the smoke - awful!!

    Room - great size, for three of us. Plenty of tea and coffee facilities. Bathroom great size with walk in shower. Breakfast - As gluten and dairy free, the selection was the best i have experienced. Form to complete and give to the staff for my specific order and the food was served nice and hot and very flavorsome. Staff in the foyer were always polite and courteous. always willing to help, with a smile and hello.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Best hotel in heart of Dublin! Recommend. Definitely will stay here again!

    Stayed in January 2025

  • Reviewed: February 25, 2025

    10
    A home away from home
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was beautiful, staff were so friendly and super accommodating, the location couldn’t be more perfect

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Easy, comfortable, efficient and friendly.
    • Business trip
    • Solo traveler
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Beautifully kept premises, scrupulously clean. Excellent, helpful, friendly staff.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very nice , the place is extremely nice and the rooms are amazing .Alejandro who was working on the bar was very friendly and always made sure we where okay for drinks and was happy to chat .

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Ideal location for a Dublin night on the town
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Location excellent, service A1

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken air con

    Friendly staff, comfy beds and great food

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't anything

    Quick & easy check in & friendliness of the staff. We were early so our room wasn't ready but we were informed that an email would be sent when it was ready & we duly received the email well before check in time of 3pm. Had dinner in the hotel & food was lovely. Breakfast was also very nice. Hotel was very central. Really enjoyed our stay.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    A truly fab stay. We’ll be back.
    • Leisure trip
    • Couple
    • Deluxe Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The bedroom was just superb - quiet, large & with a very comfy bed & lovely en suite. Breakfast was huge range, great quality & delicious. ALL staff were smiling, friendly & very helpful

    Stayed in February 2025

Showing 226 - 250

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