Nothing

Breakfast was breakfast was fantastic Everything was excellent

Stayed in March 2024

We had a great stay at the Haven Hotel. Staff very friendly.

Stayed in March 2024

Very out of the way no lifts we had our 89 year old mother with us and she found the stairs hard no facilities for making tea or coffee

Clean and friendly

Stayed in April 2024

Nothing. Could not fault our short stay in any way.

Breakfast was amazing in fact the food in general was amazing. Hotel surprised us with upgrade. Perfect location and the staff are a credit to the Hotel each and every one we met.

Stayed in April 2024

Nothing

Everything exceeded expectations and we will hopefully be back when we come to Waterford again next year

Stayed in April 2024

The hour time change

Welcoming staff, clean room with a fabulous view , the gig ( Cry before Dawn) & breakfast.

Stayed in March 2024

Food very good . Location very good and the staff were so friendly

Stayed in March 2024

Breakfast very good

Stayed in March 2024

Couldnt fault it

Attention to detail, atmosphere, staff friendlyness and food

Stayed in March 2024

Food was very disappointing , bread was dreadful , two residents in the table infront of me didnt eat their food and they were not happy with it at all I thought the room was not safe , located in a cottage outside the main hotel with the front door always left opened , so felt I was exposed and didnt feel safe ..

The location is great close to the beach, light house and shops

Stayed in March 2024

We waited for 25 minutes at the table for the coffee we ordered and it did not arrive .My wife got her tea and we asked for milk as there was no milk on the table.I went and asked if my coffee would be arriving and the waitress told me they were brewing a new pot of coffee.I had asked for a vegetarian breakfast and because I don't eat eggs and was not having the mushrooms after my experience the night before asked if I could have some cheese and was told they did not have any cheese for breakfast . It really was a terrible experience and after hearing the waitress comment to the other I felt very uncomfortable .We checked out and at the front desk I told the lady we were sorry about handing back the dinner and never had done that before .She was extreamly unfriendly and with an angry look and sarcasm said this matter is being dealt with internally ..I asked her politely if there was a change of chef and her answer was the same as before but the tone was more dismissive. Its being deal with internally and totally disengaged .She was extreamly rude .This was our experience and it was the worst hotel experience we had .We were in a garden room and it had no wifi .

Not a whole lot to be honest . We had dinner in the resturant and had to hand it back .My wife had sea food chowder and it was the worst she ever had it seemed to be liquidised..The starter I had were mushrooms that were not cooked .We did not complain about the starter just did not eat it .I had pasta for my main course and it was like pasta in a bowl of water .The waitress even agreed it did not look good.The waitress was very nice and said there was no charge .The following morning we went for breakfast and we thought like the morning before we would walk in and seat ourselfs.But we did not see there was a couple waiting to be seated so of course we were more that happy to wait to be seated .We were seated and one waitress said to the other you are not to serve them before the first couple .If she had we would have redirected her to their table .We were the last people in the resturant to be served.

Stayed in March 2024

Rooms and bathroom a little small

Décor and ambiance and location and view

Stayed in March 2024

The room we booked was not in the hotel but in the grounds of the hotel. We were not aware of this while booking. The room was tiny and it was the smallest bed I have ever selpt in as an adult. The shower did not have any hot water and the TV did not work.

Staff were great. Food was delicious. Location was amazing.

Stayed in March 2024

Room was beautiful and clean with a sea view. Staff was exceptional. Food was excellent for dinner and breakfast.

Stayed in March 2024

Fabulous location, easy to get to, great scenery & walk ways with access to sea shore, hotel was perfect, close to all amenities, very clean facilities, friendly atmosphere & staff, great food.

Stayed in February 2024

Staff so friendly, food was exceptional and a lovely atmosphere..Great entertainment on Sat night. Would definitely stay again

Stayed in February 2024

My room was on the bottom floor with views interrupted by a large covered patio area for parties right outside my window, feeling somewhat paranoid with work staff moving things about. But beautiful; vistas could be seen in other areas of the Hotel.

Loved attention to detail by all the Staff, staff was warm and welcoming and the breakfast included with my stay was fabulous with several choices! Centrally located in town, easy walking to upper & lower town.

Stayed in October 2023

View from room was the side of the carpark. Room was situated over the bar. There was loud music til approx.1.30am in the bar, followed by a sing song til approx.2.30 which was followed by chatter. It was after 3am before I got to sleep. Awoke at 4am to quietness....twas heaven. Had to get up at 8am/8.15 am for breakfast as I had places to go.

Breakfast was nice.

Stayed in December 2023

Nothing

Lovely location with great views. Easy to find. Communication was excellent as soon as we booked. Easy check in. Room was spacious, warm, comfortable with teas coffee and some water available which is a nice touch. Bed was very comfortable. Great bar with good atmosphere. Overall lots of friendly staff working so always easy to get food or drinks and any help. Breakfast was delicious & again service was excellent. Christmas market outside the hotel which was a bonus. I look forward to returning and staying again in the summer for a change. Thank you for a very restful break. Only fault was that we didn’t book two nights.

Stayed in December 2023

Nothing

It was always a dream to stay in the main house of the haven. It did not let down. Room was exceptionally looking out onto the sea. Food was amazing and the staff were very helpful and friendly

Stayed in November 2023

Nothing

Excellent breakfast & fantastic location

Stayed in November 2023

Nothing to say here.

It's an independent hotel, not just another gerenic model. Full of character, best ever full Irish breakfast. Lovely staff in all areas, very helpful.

Stayed in November 2023

The hotel caters as a music venue, so in the evening it's a bit more like a rammed bar/nightclub than a hotel, we were in some annex rooms to the side and there was a lot of fairly drunk people floating about, there are also coaches sitting outside the room with the engine running so you are getting noise from all directions plus a fight thrown in for good measure.

Stayed in August 2023

It's a beautiful Hotel.A little bit of Bliss.We certainly return

Stayed in November 2023

The family owners were very friendly and informative. The history of the hotel was very interesting and the location was super.

Stayed in September 2023