There were hairs in the bed there were no cups or teabags

The location

Stayed in April 2024

After a restful night in a lovely room we were looking forward to the breakfast which we had read great things about. We had booked the last sitting (9.45am), our room was across the road from the restaurant area, we arrived at 9.48 and were greated by the pleasant receptionist who showed us where to go. However the waitress looked annoyed and checked a guest list in the kitchen, we heard someone comment that we should have been there at 9.45, to which the waitress came out and said “you’re late”. We were shocked, I showed her the time on my phone and she replied that we should have been there at 9.45 (it was now 9.49). We sat down and felt so embarrassed and uncomfortable that we decided to leave. The waitress stated the she had not intended to insult us. We then realised that the manager had infact been in the room when all this was happening and had not intervened. We spoke to her and she also apologised but by now it all felt very unprofessional and awkward.

Lovely room in a super location Very pleasant and professional receptionist

Stayed in February 2024

Rooms are small for the price

Location is perfect for a city break.

Stayed in November 2023

Bathroom was too small. Plus not enough soundproofing - people in room above were very noisy.

Room was nice and spacious and great location

Stayed in December 2023

Absolutely boiling hot, small, no plugs near the sink, nowhere to sit in the room

Nice decoration, lovely staff, great location

Stayed in December 2023

Heating not working properly so room was cold. Staff did try to fix.

location

Stayed in December 2023

Size of room. There was just not enough space. We are not a particularly large couple. There was no where to sit apart from the bed and no room for any chairs The handbasin was by the bed and a siding door closed off the toilet and shower and everything was a tight squeeze, which was not apparent form the room description on th e Booking.com site. The hotel, staff and location were excellent, The room was just too small.

Breakfast

Stayed in October 2023

Only I chair in the bedroom

Breakfast

Stayed in October 2023

Too expensive. My brothers room in 206 was $260 per night and our room in 208 was $450 per night. An unreasonable disparity.

Comfortable and nice. Had to climb 3 flights of stairs to our room.

Stayed in October 2023

The room was just too small. No place to sit. No place to put bags. No place to hang clothes. Really unacceptable.

Location

Stayed in October 2023

Stairs only, no lift. Bathroom needed ventilation improvement.

Great location.

Stayed in October 2023

Extremely small room for two people and hot water and WiFi did not work one morning

Location decor and tea/coffee making

Stayed in September 2023

Room was big but noisy from extractor fan outside and also from people sleeping above. They came in very late and woke us up but we could also just hear them walking around during the day. Better soundproofing would be appreciated. Sounds silly but our packets of biscuits on the tea tray were all crushed up into little bits and the towels were very small and thin for a hotel of this level.

Location was excellent and staff lovely

Stayed in September 2023

Arrived late and no food options available, even from on-site restaurant which was still open but fully booked. Also limited breakfast choices.

Location and style

Stayed in August 2023

Small room and stairs Very expensive

Breakfast was great. Staff were lovely very helpful. Location was fantastic. The overall appearance of the hotel was beautiful but I found the stairs quite a lot we were on top floor and the room was very small. I was on my own even though it was for 2 people I struggled with navigating around the room with little space.

Stayed in July 2023

This would have been hands down a 10 /10 HOWEVER our room was not serviced on the second evening. Returning from a late concert it was extremely disappointing to find the room exactly how we had left it earlier that morning. I logged a complaint with reception however await response

Stayed in June 2023

Sorry, but as good as the staff and location were, we didn't like this hotel and won't stay here again. The two main reasons for this are: 1. The size of the room (it was absolutely tiny--you could just fit walking around the bed and we were tripping over our luggage). 2. There is no elevator and we were put on the third floor. Every time we went to the room it was 63 steps to get up. And to top it off, this tiny room on the top floor with no elevator cost about 230 Euros a night. I know Dublin is an expensive city, but this just felt wrong to us.

Great staff and very good location. And the breakfast was diverse and huge.

Stayed in June 2023

I loved the view from the 457 dollar Dungeon basement. I could see the sidewalk, feet passing by, and cigarette smokers flicking their ashes my way.

When the receptionist took us to our room, she didn't mention the step and I took a tumble over the step and had to get stitches. She didn't seem to care, didn't come out to help. I was literally a bloody mess. This after four days hiking the Wicklow Mountains. I Irony of it all.

Stayed in June 2023

the breakfast wasn’t brilliant. poached eggs were overcooked an who wants limp lettuce and balsamic on the side? breakfast staff weren’t very engaging or engaged

the location was excellent

Stayed in June 2023

Extremely small room on third floor, no lift.

Perfect location, friendly staff, good breakfast.

Stayed in June 2023

Very small room with tiny shower lavatory room. At £310 a night seemed pretty poor value but finding better in Dublin for less didn't seem easy when I booked.

Good location very close to Trinity College and Grafton Street and within easy walking distance of most of central Dublin. Good breakfast cooked to order in pleasant dining space.

Stayed in May 2023

Our room was at the top of a 3 story town house, both my wife and I are over 70 and struggled to climb the stairs every time we went out. The fact there was no lift should have been made obvious and we wouldn't have booked there

Good shower, good breakfast, room was OK

Stayed in May 2023

Was expecting the room to be bigger.

Friendly staff, cleanliness, location.

Stayed in April 2023

The room was tiny. Normally I don't mind small hotel rooms because most of the day one isn't home anyways. But this was too small. One has no space to open up the luggage or basically to do anything than lying on the bed. The breakfast was relatively good, freshly made. But one is only allowed to have one plate which I think is not enough. I think its good to serve small portions, because I am absolutely against wasting food, but one should be allowed more if one is still hungry. As for the drinks there was no hot chocolate option and only very few tea options as well.

The hotel was located very well, one could reach a lot of sights easily by foot. Friedly staff and very clean room.

Stayed in March 2023

no where to sit and work in the room. Work on a building site going on all night which made it difficult to sleep.

location and ambience

Stayed in March 2023