The pool could have been open for longer

The staff were great and friendly. The rooms were clean and tidy and the food was excellent

Stayed in February 2025

Nothing

I chose the hotel for my 75th birthday celebration with my family. I have been coming here for 40 years. Best family hotel in Israel!! Everything was fabulous!! Staff,food,room,pool Absolutely fabulous Thank you Lagoona!! See you soon Roger and Susan Gibbons xxx 🤓😊❤️❤️❤️❤️❤️🇮🇱🇮🇱🇮🇱🇮🇱

Stayed in January 2025

We had to leave.

We had an excellent stay at the Lagoona. The room was enormous and the bed very comfortable. The food was amazing and the restaurant staff extremely hard working. Outside, it's lovely by the pool and overlooking the Marina. The hotel is kept spotless. Reception were also very good. All in all, it's a great hotel.

Stayed in January 2025

there is nothing special liked evrey thing

I liked the girl's caring Booking

Stayed in December 2024

Service and very kind staff very clean absolutely wonderful staff

Stayed in December 2024

Everything was perfect.

Everything! Great food, great location, very kind staff

Stayed in December 2024

The location The hotel was fully booked But it wasn’t crowded!!

Stayed in December 2024

part of the food was a bit overcoked or had too much spice to it.

everything was amazing! the hotel is placed in a very central location in the city, close to all malls and beaches and a while lot of other attractions. our balcoy had an amazing view of the marina and we really enjoyed sitting there watching the view. the stuff was super friendly and everything was really clean. the food was really good especially at breakfast. there was a really good free and unlimited cocktail bar (and other soft drinks) which is open from 11:00-23:00. We've really enjoyed our stay and plan on coming back (:

Stayed in November 2024

the food was nasty , raw fish with the bone on it , raw meat , had to buy the kids lunch few times

i loved the location, you can go anywhere by walking, Loved the pool and how close it was to the rooms

Stayed in October 2024

Crowds, parking limitations, pillows for sleeping, limited English from staff

Food, all inclusive, pool and surrounds, bars and everything available on tap,

Stayed in April 2024

Booking.com where not honest and took money for a misleading upgrade. The upgraded room did not have a balcony nor a view and that was not stated. Just took our money. We will not book through Booking.com again

The food and facilities

Stayed in October 2023

They lost my luggage, but gave me an upgrade to my room.

The food is great, the staff is really friendly, the location is perfect!

Stayed in July 2023

Our room was not well cleaned. The balcony was full of cigarette butts and I asked them to clean it a few times and no one came. The bathrooms could use better cleaning as could most of the rooms. I don’t rate it well for cleanliness.

Perfect size. Not too big. Food was fantastic and had tons of options for us. Location was excellent right by food and attractions and great shopping Lots of activities for kids

Stayed in July 2023

They were busy so shady spots around the pool were at a premium.

We chose the Lagoona for a few days after arriving in Israel and heading to Jordan. The staff were friendly and accommodating. We had a marina view room that was good sized and well equipped. The restaurant provided very good, fresh meals with a wide and changing variety available. They provided some nice entertainment and some alcohol is also included. We did go out for a nice walk one evening, but other than that there was no reason to leave the resort.

Stayed in July 2023

Great service , food and facilities

Stayed in June 2023

The very helpful staff, the location, our very spacious room and the all-inclusive package which is perfect for a family with children.

Stayed in April 2023

akoustiek in eating area / too loud

Stayed in April 2023

parking is problematic , very few spaces at the hotel and outside it’s paid parking bed pillows very uncomfortable wifi inside the rooms was not good pool area was always reserved with towels and people were not using them and there were no empty ones to use drinks at the bar horrible , barman needs to be changed or send to learn

excellent location , very clean , kids friendly , most of the staff was very polite , tried to solve problems

Stayed in April 2023

Some staff members should be trained more for work in the hospitality business. The bar staff should not pick the nose in front of the customer at the bar.

The security guy (I believe Vadim) was exceptionally helpful.

Stayed in January 2023

Excelente hotel.

Stayed in December 2022

all inclusive

Stayed in November 2022

It would be great if there were tissues in the room. It would also be nice if in addition to soy milk, there would be oat or almond milk, or lactose free milk.

I want to point out that we stayed at this location last year, and it was so nice, we returned. The staff go out of their way to make sure that everything is satisfactory and taken care of immediately. A couple of examples... 1. When we arrived, we noticed that the handle of the balcony door was loose. I went down and mentioned it to the front desk staff. Within one hour, the maintenance guy replaced the handle. 2. One evening at dinner, the sous chef came to ask us (among others) how the food was. I told him that everything was good, but the beef was dry . He looked at the slice on my plate, went to the carving station, and had the rest of that roast removed, and replaced with a new one that was not dry at all. Other great things... The food was delicious. Large selections at every meal. There is an open bar serving coffee, soft drinks, beer, and other alcoholic drinks. Pleasant entertainment every evening, singers, acrobats, dancing. The pool area is nice and well maintained. While we did not go into the water, there are plenty of lounge chairs, and a pleasant sitting area with chairs and tables. The room attendants were quick and efficient. Everyone at the hotel is always smiling, saying hello, offering to help. There are always people sweeping, mopping, polishing metal, cleaning mirrors and glass, cleaning the elevators, and so on.

Stayed in November 2022

The cleanliness of the rooms needs improvement. Those who come with a car have a high chance of not having parking at the hotel and will have to spend money on paid parking near the hotel.

Wide variety of activities for children. Delicious and varied food.

Stayed in October 2022

The hotel seems not prepared for foreign travelers non-hebrew speakers. We had to wait 40minites to do check in since there was no personnel that spoke English in the front desk. Information and signs are all in Hebrew, I had to use the translator in the restaurant to know what was the food about. As an additional recommendation, I'd suggest that they provide jars or non plastic glasses in the restaurant in order to be more eco friendly. Parking spaces are very limited so consider you will have to park somewhere else outside the hotel. There are some free parking spaces around.

Hotel amenities are just great. Rooms are very comfortable. If traveling with babies, they provide baby crib and food utensils. Also baby chairs are available at the dining room. The food is amazing, if you are not from Israel you can get a great sense of their culture. For coffee lovers, coffee from the barista is excellent. The kids staff is very friendly. We met a Spanish speaking girl, Bar, who really made a difference for.my daughter. She is amazing!

Stayed in September 2022