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Reviews of Hotel Jacob Samuel by Prima Hotels

Dizengoff St 197, Tel Aviv, 6248908, Israel

#32 of 162 hotels in Tel Aviv

Guests' Choice

Review Score

Based on 125 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: March 17, 2025

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Small Classic Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The only challenge with the location is that there is no parking around and also the parking lots are full so locating in this hotel, you need to take into consideration that having a car will be a challenge

    Everything was so perfect and the service was extra extraordinary, providing me everything I needed

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Poor maintenance.

    The staff and the location

    Stayed in February 2025

  • Reviewed: January 18, 2025

    10
    Great hotel in central Tel Aviv!
    • Business trip
    • Solo traveler
    • Small Classic Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great hotel in central Tel Aviv, right on Dizengoff street. The staff all great, but a huge shoutout to both Dave and Ziv, both super helpful and welcoming all throughout! I’ll be back because of them. The hotel is surrounded by amazing cafes and restaurants including Cafe Popular in the hotel itself! Will be staying here on my next trip to TLV!

    Stayed in January 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is separated from the rest of the room by non 100% sealed glass, which means you can see and hear a bit whoever is in the bathroom

    The exterior and interior of the hotel and the rooms are really pretty, a great location with useful public transportation, even on Saturday

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Great location, helpful staff and lovely room.
    • Leisure trip
    • Solo traveler
    • Small Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Wonderful atmosphere. Everyone was helpful. Looking forward to staying again. Ziv and Rebecca were super helpful.

    Stayed in December 2024

  • Reviewed: August 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, great central location

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    The stay was perfect
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was beautifully designed, the room was so comfortable and clean and had a great view of the city. the location was awesome and staff was super friendly and helpful. Really recommend this hotel

    Stayed in August 2024

  • Reviewed: August 13, 2024

    10
    Excellent customer service + luxury room the best you can find
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean Super location Had an slight issue and Dave + manager took care of that plus i got extra care afterwards. Couldn't be happier , so i stayed 4 more days!

    Stayed in August 2024

  • Reviewed: July 13, 2024

    10
    Trip of a lifetime!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 12 nights
    • Submitted from a mobile device

    centrally located in the heart of TLV - walking distance to all of the cafes, shopping and beach!

    Stayed in July 2024

  • Reviewed: July 10, 2024

    9.0
    Lovely people in a perfect location
    • Leisure trip
    • Couple
    • Small Classic Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff is super friendly and welcoming. Whenever we needed recommendations or help, they were always available and accommodating. Also the location is very nice and central, with everything you need around the corner. The rooms are small but clean and with all the amenities that are needed. We can definitely recommend and will come to stay again. Loved the experience and everything that came with it.

    Stayed in June 2024

  • Reviewed: July 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    The hotel is well-located and the staff are extremely friendly. The room is very nicely equipped, cozy and bigger than we thought.

    Stayed in July 2024

  • Reviewed: June 28, 2024

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Small Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Excellent place to stay! The staff was really helpful and accommodating when we wanted to upgrade the room. Nice lively neighbourhood, 10 minutes away from the beach. The restaurant in the lobby is exquisite, highly recommend!

    Stayed in June 2024

  • Reviewed: June 16, 2024

    10
    I must mention an employee named Dave who was lovely helped us with everything and made sure we got
    • Leisure trip
    • Couple
    • Small Classic Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The best location

    Stayed in June 2024

  • Reviewed: June 12, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Classic Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Excellent place , room are beautiful, modern . Location is the best .

    Stayed in June 2024

  • Reviewed: May 24, 2024

    10
    Coming back before long!
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent location steps from restaurants, shopping, and the beach , most comfortable and quiet room, very helpful and professional staff, best value

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Pleasant, stylish hotel in north Tel Aviv (prices in the usual TA range) -- we enjoyed our stay.
    • Leisure trip
    • Couple
    • Small Classic Room
    • Stayed 1 night

    The electronic lighting panel. How much better it would have been with simple switches for each of the lights, both for the room and for the bathroom! Having bedside reading lights on a small table would have been far preferable (so that if one person were to wake up early they could read without disturbing their partner). Furthermore, the lighting panels were all visible at night in an otherwise dark room -- not conducive to sleep. It would have been nice to have the option of a cup of tea (there was a kettle in the cupboard) as well as coffee.

    Stylish room; size of the room was fine; bed was large and comfortable; balcony was a nice extra; bathroom was great -- roomy shower, place to put toiletries, good lighting; coffee machine was fine; it was very useful to have an iron and ironing board; the young lady at reception when we arrived (from the north of Israel, sorry -- don't know her name) was very sweet.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Best hotel in TLV
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk person (David) was so friendly and amazing, listened to every request and every question we had. Helped us understand the area where we are and what there's to do. Loved the hotel and the restaurant downstairs. Room was amazing and big compared to other hotels in area.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small and the view is to the cables of construction

    Design, clean, high quality

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff, especially Steve who helped us a lot. Excellent location, very spacious room and a balcony with a view. The room is very quite, evek though the hotel is located on a busy street.

    Stayed in April 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location, clean and pleasant rooms. We will definitely be back. And a special thanks to Dave from reception, who was very helpful and accommodating.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is very kind and helpful, I would also recommend getting the breakfast meal the food is phenomenal

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    excellent stay. friendly helpfull staff. clean room and bathroom. excellent location. would highly recommend this hotel.
    • Leisure trip
    • Family with young children
    • Small Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the property was clean spacious and we had an excellent room with a balcony.

    Stayed in February 2024

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Room with Balcony
    • Stayed 5 nights

    No lobby area

    The room, location and staff were excellent

    Stayed in December 2023

  • Reviewed: December 31, 2023

    10
    A perfect last two days of my 2 week stay in Israel
    • Leisure trip
    • Solo traveler
    • Classic Room with Balcony
    • Stayed 1 night

    Svetlana was amazing when I checked in and very helpful in local suggestions and accommodating a late check out. The location was perfect and the room was exactly what I needed.

    Stayed in December 2023

Showing 1 - 25

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