The room could do with deep cleaning often as we did find ants in room, which the staff did help with to try cleaning as soon as we informed them.

The staff were excellent and always willing to help and listen and serve you with a smile; giving us tea and sweets everyday in the evening after the night prayer. The shower is very good and the room was a good size and had a comfortable bed. The location is far from Aqsa Masjid, the walk is steep in places and takes up to 15 minutes to Lions Gate, so keep this in mind if you travel for Aqsa Masjid. There is a bus service available close to the hotel, 5.5 shekels per person, which takes you to Lions Gate and further. There is a nice view from the 6th floor of the hotel and the breakfast/suhoor was a standard Middle East breakfast.

Stayed in April 2024

Nothing

Good location

Stayed in February 2024

All Good .

The view from this hotel is extraordinary , our room was 515 and the view was spectacular , definitely recommend this hotel. .

Stayed in October 2023

Hotel needs remodeling.Its little bit old. The carpet was old with dirty spots.

Beautiful view from our window. The breakfast and dinner were provided. Close to the city center.

Stayed in August 2023

N/A

I liked the location of the hotel and service

Stayed in August 2023

Open window you can aqsa masqe masqe

I like location you can see masjid aqsa and dom of rock just ten mint walk ...

Stayed in September 2023

The noise from the muezzin, the noisy cars honking horns at all hours if the night.

Friendly staff, great location, free parking.

Stayed in September 2023

Towels are old, please change them, shower head keep falling off from the holder in the bathroom

Convenient location

Stayed in September 2023

Not kept up to modern quality and the breakfast was pretty bad

Close proximity to the Aqsa compound Was a plus

Stayed in September 2023

A few improvements on refurbishing (aware these come at cost so support would be nice to help )

Fantastic location and amazing views just took our breath away on first arrival ! All of Jerusalem major sites in one glance !! The most warmest of welcomes was given to us by the family who run hotel .We felt very special and nothing seemed any trouble . Very easy to find due to large signage on hotel front and Sat nav was exact as we arrived by rental car and had secure parking facilities . We felt the family run hotel had a lovely warm feel which could be improved with help from increased business .

Stayed in September 2023

It was little bit noisy at night by the hotel. Boys on a bikes, spoke loudly. Also, mask isn’t far so I heard a loud prayer at 4:00 in the morning. My husband slept very tight and heard nothing . This hotel is little bit old. It needs remodelling. The carpet was dirty with spots on it.

Good location. Beautiful view from hotel’s room window at the old city . Reception was very polite and friendly. We didn’t have a kettle and a hair dryer in our room. We asked the reception, they brought us everything the same day. Breakfast was provided. Also we could eat at evening too.

Stayed in August 2023

Overall I was very happy with my stay, but some of the facillities could be better. The pillows were very uncomfortable to sleep on, the bedsheets has stains and the toilet facillities could need some fixing up.

Stayed in August 2023

AC didn’t work but staff switched the room straight away. Shower and toilet should be better but for short stay not complaining.

It’s near to al aqsa about 19min walk for short stay is good. Staff is wonderful and very helpful

Stayed in August 2023

The hotel is located next to a mosque, so we were woken at 4am by Ezam. The breakfast was not very tasty, the cutlery and dishes at breakfast were dirty.

I thoroughly enjoyed my stay. The hotel is clean, the rooms are neat and tidy. It's not a modern hotel, more of a granny style, but there is everything you need. The staff were very friendly. The location is convenient, 15 minutes on foot to the old town.

Stayed in August 2023

Nothing

Staff are all friendly and accommodating. Able to guide you when question ask.

Stayed in August 2023

Rooms are outdated but completely fine if the purpose of your stay is to spend time in the city rather than the hotel.

Slightly out of the city but a 10 min walk to lions gate. The staff were so accommodating and the breakfast panoramic view was wonderful.

Stayed in August 2023

Breakfast could be a wider range,

The location is great 10 min walk and in the old city. Great views and locals shops near by so you don’t get ripped of with tourist prices!

Stayed in July 2023

Breakfast needs some improvements (selection, quality).

It is quite close to the old city town. Free parking is available.

Stayed in July 2023

Not much over all very good experience. Need a bit up grading

Amazing Location, really helpful and friendly staff, good breakfast, taxi office and local food shop near by. Very good experience

Stayed in July 2023

I realized that a hotel along the tram line would have been more convenient. There were no restaurants near by at all but a fruit and veggie shop at the end of the road and a convenience shop across the street.

The hotel and staff are good. But it is a 20 minute up and down hill hot walk to the Old City but past the Garden of Gethsemane which is so peaceful. The breakfast is fine and the view from my room was marvellous. The staff was very helpful.

Stayed in June 2023

I booked a room for 4 (3 adults and 1 kid), the classic quadruble room. When checking in I had to add 300 NIS because my younger son is 16 years old. I was told that in the booking it shows my child is age 0 so they didn't charge. It was my 4th stop in Israel and I did the same for booking 3 adults and 1 kid age 16 so I didn't know what happened but after a short discussion I paid anyways, they said we needed to wait because they had to move a bed to the room for the forth person. I said why, it is a quadruble room isn't it?! The room is super congested and we couldn't walk between the beds, not to mention to find place for opening the luggage. The grout of bathroom is moldy - all black and the shower head holder was broken. There is no ventilation in the room. For the included breakfast, the staff is nice and diligent but his smoked 15 feet behind us at the couch, even there's a sign at the reception that no smoking is allowed in the whole building. The breakfast was the same 3 nights we stayed there, and some cold cuts tasted bad (pretty sure they had turned bad) and the butter were melted. The fried eggs were soaked in oil. I did not dare to eat the cheese and cold cut after a bite because they were not fresh. And I had a feeling to puke after eating some tuna fish (weird taste also). The place is like a vintage. This is the first time I visited Jerusalem so I didn't know what to expect. Passing the narrow streets before reaching the "hotel" I thought maybe it is like a developing place? And for the parking part one has to go ask someone to open the gate everytime you go out or return. The street is super narrow(1 car's width but not a one-way street) but there is so much traffic. The carpet may not have cleaned for decades.

The staff is nice and easy going. They do try to accommodate our needs. The senior man who helped with the luggage is very friendly. After the very unpleasant first night I found my booking details and early next day I said I booked the quadruble room and the picture on booking.com. it should be much bigger. The staff (different from the check in one) gave us another room which has a mountain view. That is the true quadruble room! Thank God. If we had to stay in the tiny room it would be miserable and our family would have a very bad memory of Jerusalem. The room is clean and bright. AC is good (except there was outage 2 nights at around 3 or 4 am - on purpose? I sweated to awake) Also the breakfast area on the top floor is excellent and marvellous. The staff is diligent and is attentive to the availability of food. The fresh tomatoes, cucumber, watermelon and bread are good. Price is affordable and it is good if one can lower the expectations.....but coming from North America it is hard! The facility/building can be inferior to the worst motel in Canada. Yet, dye to the dry hot climate there is no pest or bugs so at least I did not need to worry about that. Only flies in the breakfast area :p

Stayed in July 2023

The staff where very helpful and friendly. Communication was easy because most of the staff spoke enough English to communicate Very good location, everywhere I needed to go was accessible. Very good public transport just 2mins from the hotel. Frequent buses going to various locations A panoramic view of the city from the hotel. Not a five star hotel but good value for money. Will surely return

Stayed in July 2023

bathroom

location

Stayed in July 2023

The room was much worse than on booking fotos. Old equipment, dirty carpet and cigaret smoke from air-conditioning. The room was realy small for 4 beds. The hotel is in the Muslim area next to minaret so we could not sleep because of early morning prayers. The bathroom was half destroyed. We had to ask for towels and cups.

The location of the hotel is very close to everything. It is in the historical part of Jerusalem near Getsemane garden and near the wall and gate. They serve nice breakfast on the top floor with excellent view of whole old town. They have parking places.

Stayed in June 2023