Breakfast great, lots of variety In general staff extremely helpful. Was a fantastic location Great stay, would return!

Stayed in June 2023

Great new hotel with incredibly friendly staff

Stayed in June 2023

nothing

Good location, nice hotel, really friendly Lady at reception

Stayed in June 2023

The only thing that concerned me was that there was little room for taxi pickup and drop off in front of the hotel. There was a sort of cutout but it was always taken by buses and vans.

Lady Stern Hotel is an excellent property. I was actually there 12 nights as I was part of the Lev Haolam tour for seven nights prior to this stay that I booked on Booking.com. They let me continue my stay in the same room even though my first room was an upgrade from the room I booked on my own. The breakfast and dinner were very good with great variety and an incredibly large, attentive staff. Housekeeping staff were always on the job, the hotel rooms and public spaces are immaculate. The personnel at the desk were always present and very professional. I particularly received so much assistance from Rama. She helped me with an issue I was having with a reservation I had made (nothing to do with the hotel). I had an incorrect phone number so she helped me contact them. The next day I was back because they answered me with an email in Hebrew so, Rama had to help me again. Such a lovely, patient young lady. This was my first visit to Jerusalem and I’m very pleased with my stay.

Stayed in May 2023

only slight improvement I would recommend especially now being summer, is to have beverages available to drink when coming into the hotel

Extremely central, was easy to find as we came from the train station. The property is extremely clean, modern and classy

Stayed in May 2023

all good

Stayed in May 2023

-

Very nice Hotel. Very nice Staff. Everything was great - anytime again!

Stayed in May 2023

The hotel was 10. Clean, friendly staff, great breakfast and great location. Would stay there again on my next trip.

Stayed in May 2023

Rooms were not serviced properly (not cleaned everyday, towels or soaps missing...)

Check-in, reception area, breakfast Saeed was very welcoming and helpful

Stayed in May 2023

Beautiful, brand new feel, ecelctic vibe. staff is kind and attentive. Everything was perfect. 5 minute walk to the Machane Yehuda Shuk

Stayed in April 2023

The lobby and restaurant are nicely decorated. Some art on the walls of my room would also have been nice.

The location is excellent. It is close to a light railway station that takes one directly to the Old City and is one stop away from the main train station. Check-in was very smooth. The young gentleman behind the reception desk was very friendly and helpful. Breakfast was excellent. Saturday evening I had dinner at the hotel and the food was also very good with a lot of choices to cater to all tastes. The serving staff were very friendly. The restaurant and bar serve very good wines. The bathroom was very spacious.

Stayed in April 2023

no air conditioning

Stayed in April 2023

the parking

Stayed in March 2023

great location excellent breakfast

Stayed in February 2023

Extra water Bottel per day would have been appreciated .

Breakfast was good and the the location was just near the ICC center

Stayed in February 2023

nothing - I loved everything - the hotel is fantastic!

Everything was just perfect from the lovely staff at the reception to the manager and the waiting staff at the whisky bar to the amazing location and the spacious comfortable rooms. The food was cooked perfectly I had salmon and vegs for dinner and the breakfast was varied and of fantastic quality. Everyone were polite and no request was an issue (I have specific dietary requirements - all were answered with ease). The room was specious and a lovely gesture was the complimentary delicious dates, chocolate, fruit and water. The room was super clean and the bed was top notch and super comfortable. This is the third time I have stayed at this hotel in the past 6m and this is certainly my hotel of choice when I visit Jerusalem.

Stayed in February 2023

This is my go-to hotel when I’m in Jerusalem. The rooms are spacious and comfortable. The staff courteous and helpful. Great bar.

Stayed in February 2023

The staff are extremely helpful, very warm welcome, and even let us check in early 10.00 am for no extra charge, overall would definitely recommend to everyone

Stayed in February 2023

Room cleanliness

Room service was patchy.

Stayed in January 2023

location

Stayed in January 2023

1. Anyone interested in staying at the hotel between Friday and Saturday, and who does not observe Shabbat, should take into account that everything around the hotel is closed. It is necessary to travel by car or order a taxi. 2. Pay attention! The hotel bar does not have a menu at all and it is impossible to know what is in the bar and what is not, and in the end what the costs are. We told the hotel staff but note here as well.

The hotel staff was helpful and very nice. The room was tidy. The location of the hotel was a walking distance of about 20 from the center.

Stayed in January 2023

the parking lot

location is great. very cozy

Stayed in January 2023

nothing

lovely and peaceful

Stayed in January 2023

ton of the staff by breakfast

shower was really good and powerful really loved it

Stayed in December 2022

The AC was too hot. It should be simpler to adjust the temperature.

The location of the hotel is excellent. It has a private parking space, which is very important in Jerusalem. The room itself was very good – comfortable and well-equipped. The breakfast was superb.

Stayed in December 2022