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Reviews of Rafael Residence Boutique

Derech Beit Lehem 70 Corner of Reuven Street, Jerusalem, 93504, Israel

#68 of 127 hotels in Jerusalem

Guests' Choice

Review Score

Based on 123 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    9.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    8.0
    Great for a couple (could squeeze in a kid on the sofa bed if needed) who are happy to be out of the main city centre bu
    • Leisure trip
    • Couple
    • Garden Suite with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Online communication was poor to non-existent. any messages through Booking.com got an automated message about the “high volume of inquiries” with a suggestion to WhatsApp or call. I tried both with no response, trying to arrange a different check in time than the allowed two-hour window. Staff on site were lovely however.

    A great location in Baka less than ten minutes walk from Emek Refaim and five minutes from the bus stop into the city. It was quiet and sunny, but right next to lovely cafes, little shops and the best felafel (Felafel Oved). Separate bedroom and fully kitted out kitchen and a small patio worked really well for us.

    Stayed in April 2025

  • Reviewed: March 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, clean and spacious with comfortable bed and sofa. Breakfast available at restaurant next door.

    Stayed in January 2025

  • Reviewed: February 12, 2025

    9.0
    Nice place with great staff, in a convenient location.
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 2 nights

    Office is not open 24/7. We didn't have any emergencies and there is a number to call, but just something to be aware of.

    Staff was extremely nice and helpful. Location is great. Room had a small living room with a stovetop and some dishes, and a small fridge--very helpful. Also, there is free parking on the premises. Location is great with a lot of shops and restaraunts nearby, and the bus stop right down the street if you want to go into the center (it's walkable but about a half hour to most interesting places, like the shuk).

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Nice clean convenient
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No food/breakfast on shabbat. It would be nice if they had something small (like bread/cheese/milk) that they could provide when you are staying over on shabbat. There is a24 hour store nearby but nearly everything closes an hour before shabbat or more.

    Great location plus it's two rooms and a small kitchenette. Staff is very friendly and helpful!

    Stayed in February 2025

  • Reviewed: January 8, 2025

    9.0
    Great location, comfortable unit. Will stay here again.
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 1 night

    There was some hair on the bathroom floor when we arrived. Also, It would be nice to have a small welcome treat such as a bottle of water and maybe fruit.

    Well located, spacious rooms. Quick and efficient check-in.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    9.0
    Thank you!
    • Leisure trip
    • Group
    • Comfort Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was perfect for our needs. The staff is very nice.

    Stayed in December 2024

  • Reviewed: December 28, 2024

    8.0
    Overall very nice stay in a beautiful neighborhood
    • Leisure trip
    • Group
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning did not work.

    Very nice and cozy appartment. Clean and comfortable. Few meters from the main beautiful street. We had coffee at the Grand Coffee restaurant. Excellent and tasty. Very convenient parking lot. I would come again.

    Stayed in December 2024

  • Reviewed: December 17, 2024

    8.0
    We have always been treated well and basically enjoyed our time spent here, but management should consider a renovation.
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The time has definitely come for an upgrade/re-do of the facilities. Things are looking quite tired and worn, and the drab colours are quite dated and a little depressing. Also, the kitchen is a bit under-equipped and has no cloths, wipes or paper towels to keep it clean.

    Location is excellent, and Derech Beit Lechem has a relaxed Jerusalem vibe. Staff is warm and always helpful. We appreciate having separate living room and some kitchen facilities. We are repeat customers of this hotel, which in many ways suits us well.

    Stayed in November 2024

  • Reviewed: November 7, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Garden Suite with Terrace
    • Stayed 9 nights
    • Submitted from a mobile device

    Lovely place! Great location! Staff was excellent!!

    Stayed in November 2024

  • Reviewed: September 24, 2024

    10
    Amaizing place with very friendly team
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice location, beautiful clean room with everything that you need, good team in hotel liking their clients

    Stayed in September 2024

  • Reviewed: August 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Beds in the living room

    Location Price

    Stayed in August 2024

  • Reviewed: August 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 1 night

    Although the living room had air conditioning, the bedroom only had a heater.

    Beautiful, clean, new and modern apartment.

    Stayed in July 2024

  • Reviewed: August 21, 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 3 nights

    Staff is very helpful and hospitable, great location, close to the German Colony with lots of restaurants, hotel located near the street with many shops, cafes, convenience stores, about 10 minutes drive to the Old city. The rooms are a bit outdated but had everything we needed, kitchen dishes and cutlery. Will stay again when we go next time to Jerusalem.

    Stayed in August 2024

  • Reviewed: August 2, 2024

    9.0
    Wonderful
    • Couple
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, comfortable and quite big room

    Stayed in August 2024

  • Reviewed: March 21, 2024

    9.0
    Excellent stay in jerusalem
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice apartment style hotel. Clean rooms, fully equipped kitchen and comfortable bed. Staff is very kind and helpful. Location is great too, short walking distance to restaurants and grocery stores. Would definitely stay there again.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Ok, but not great.
    • Couple
    • Comfort Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No one provided assistance on how to use various functions such as remote for TV, which did not work, or how to turn and regulate the heaters in the suite, etc.

    Cleanliness, good kitchen and living room facilities, plenty of extra bed covers and blankets (very necessary becuase of the cold), close to venue we needed to visit over the weekend.

    Stayed in March 2024

  • Reviewed: September 20, 2023

    8.0
    Great location, great people/staff. Good apartment style hotel. A little tired.
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 2 nights

    Some surfaces were dusty, the cup on the sink had yucky gunk in bottom and looked like it hadn't been cleaned for a long time (I didn't use it). The flooring in bathrooms looks old. fixtures are showing their age.

    This place is good for what it offers; small apartments with a little bit of kitchen (fridge, sink, microwave). It's a little tired (appliances, furniture, lighting are showing their age) but it is comfortable and is in an excellent location. Lior and his staff are all very nice and helpful. The people involved were all great.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    7.0
    Good basic place to stay. Nice terraces if stay on first floor.
    • Leisure trip
    • Couple
    • Penthouse with terrace
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s looking tired. It’s a little dingy, some things are broken (shelf in fridge) or not clean (toothbrush cup in bathroom, lots of dust on top of shelves) but it’s comfortable enough.

    It’s well located and Lior and staff are very nice.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 3 nights

    No air conditioner in the bedroom (just a fan)

    Great location, comfortable beds, good service

    Stayed in July 2023

  • Reviewed: July 12, 2023

    10
    enjoyable weekend. stayed here before and would stay here again
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The location hot water urn for shabat Shabat key Kitchen amenities ( fridge, sink) privacy

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It’s very small don’t look like the picture, and my key didn’t work at 1am I felt bad to wake up the staff but they definitely responded and helped.

    The bad was comfortable and the place was clean

    Stayed in June 2023

  • Reviewed: July 6, 2023

    10
    Great place to stay for Shabbat and for an extended stay in Jerusalem
    • Leisure trip
    • Family with young children
    • Comfort Suite
    • Stayed 3 nights

    I had trouble with the internet, so much so that I would not recommend the establishment for business travelers, although it was great for everyone else.

    Great Shabbat accommodations.

    Stayed in June 2023

  • Reviewed: June 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Penthouse with terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The internet was not very robust. I had trouble logging on

    Very enjoyable Shabbat stay for the extended family

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Suite
    • Stayed 1 night

    Breakfast ordered as part of the reservation at the external caffe was very limited.

    Location in quiet neighborhood. The room was well equipped and clean.

    Stayed in June 2023

Showing 1 - 25

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